Skill required: Procure to Pay - Payment Processing Operations
Designation: Procure to Pay Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Requisition Manager will be supporting the operational delivery of the procurement process operated by DBS while maintaining strong stakeholder relationship with Operational Procurement and Business Stakehlders. Procure to Pay is the process of managing the entire purchasing cycle from ordering goods and services to making the final payment. It includes steps like requisitioning, purchasing, receiving, invoicing, and payment processing. The goal is to ensure efficient and accurate procurement and payment activities. This process helps in maintaining good supplier relationships and controlling costs. Effective Procure to Pay systems streamline operations and improve financial management. keyword includes:- ("Invoice Processing", "PO & Non PO","Vendor Payament","Master Data Managemet", "Vendor Management", "Accounts Payable") Make payments using checks, wire, swift, direct debits etc. as part of invoice processing cycle. Additionally, execute manual payments and automated payment runs, run potential duplicate payments reports and take appropriate action and execute payment related controls.
What are we looking for? i. Knowledge, Skills & Experience 1. The jobholder should be a. strong leadership & communication skills b. able to manage multiple end markets demand & deliverables c. builds partnership with stakeholders d. agile when dealing with ambiguity e. manage pressure well f. has credibility within procurement domain 2. Comprehensive understanding of Source to Settle process 3. Excellent communication, people management and change management skills as well as ability to manage relationships professionally 4. Experience of working with culturally diverse teams 5. Ability to work in a fast paced environment with different international cultures 6. Fluent English and Bahasa Melayu (verbal and written) 7. Minimum Qualifications: At least a Degree with focus on related areas, or equivalent combination of education and experience 8. Minimum of 4 years of progressive work experience in the operational delivery of these services, ideally in a shared service environment, with leadership experience in an organisation of similar scale and complexity of services iii. Working Relationships 1. No direct reports 2. Internal DBS Operations delivery teams. 3. End Market Local Procurement 4. End Market Business Stakeholders
Roles and Responsibilities: Operational 1. Create Purchase Requisition (Coupa) • To create COUPA PO using the correct buying channel • To follow on Approval request from PO Budget Apprpver/Ops procurement • Review COUPA basket and ensure all PR creation follows guideline • Ensure all Mandatory fields are filled correctly 2. Perform Indirects Goods and Service Receipt in Coupa • Perform Goods receipts / Services / Request to Perform Goods Receipts • Determine if Goods in Good Condition / According to Expectation • Initiate Complaint/Dispute • Create Return Delivery 3. Purchase Order Dispute Management • Review List of POs and Identify if the Order is Complete • Determine if the Account/Category/Delivery Address Changed • Amend PO (Account/Category/Delivery Address Change) • Perform PO Close/Cancellation/update 4. Initiate Vendor Creation Request • Advise EM Procurement of Ad Hoc New Vendor Demand • Conduct Preliminary Analysis to Understand the need for New Vendor • Fill up Vendor request template and obtain approval from EM procurememt • Submit to VMD team to initiate VMD creation flow. • Follow up till Vendor integrated into COUPA for PO Creation Management 1. Support to drive alignment of innovation initiatives across the region/global 2. Support operational delivery of the end-to-end process, while creating alignment and consistency across process and across markets 3. Support and provide appropriate challenge to the SLA definition and agreement process and drive achievement of SLAs Support 4. Continuously monitor and evaluate organizational efficiency with the support of IT- systems, data and analysis and team feedback, and make appropriate changes in order to meet business needs Relationship 1. Engage & Maintain stakeholder expectations towards achieving business needs 2. Engage with the end market procurement team to meet objectives 3. Support Operations Support Continuous improvement intiatives Innovation 1. Support governance and compliance of the services provided against DBS frameworks, as well as ensuring compliance to local data privacy, security and internal controls regulations for the markets served 2. Support proactive continuous improvement activities supporting the Process Owner and Delivery Excellence team 3. Ensure proper delivery against all local and global KPIs.
Any Graduation
