Geeta Colony Delhi Delhi Customer service representative Jobs – 106 Open Jobs Today

Associate - Customer Care - Voice 5A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
6d
Customer Service Representative - Driver Support
RidenRoll —Delhi, Delhi
- Bilingual
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Customer Support Specialist
4moles.com —Malviya Nagar, Delhi, Delhi
- ₹20,000 - ₹35,000 a month
- Full-time
- Hospitality
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- Bachelor's degree
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9d
Customer Service Representative
Namami Infotech India Pvt Ltd —Okhla, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
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Call Centre Agent
Patio Digital Pvt Ltd —Noida, Uttar Pradesh
- ₹16,000 - ₹17,000 a month
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Customer Service Representative
S & S Consultancy —West District, Delhi
- ₹15,000 - ₹35,000 a month
- Full-time
- Hybrid work
- Sales
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- Bachelor's degree
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Customer Service Representative
4moles.com —Malviya Nagar, Delhi, Delhi
- ₹20,000 - ₹35,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply
9d
Specialist - Customer Care - Collections 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
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9h
Customer Support Associate
RCV InfoTech —Noida, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
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- Databases
- Cell phone reimbursement
Quick apply
Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
5d
Customer Service Representative
Kanodia Technoplast Ltd —Ashok Vihar H.O, Delhi, Delhi
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Cell phone reimbursement
Quick apply
6d
Sr. Associate - Customer Care - Voice 5B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
6d
Customer Support Agent
Prop.guru Advisors Technology —Noida, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
12d
Customer Support Associate
Kiomoi Travels Pvt. Ltd —Noida, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
Quick apply
13d
Customer Support Representative
Lawlance Legal Services Pvt Ltd —Noida, Uttar Pradesh
- ₹16,000 - ₹18,000 a month
- Urgently hiring
- English
- Master's degree
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Customer Support Associate
outpace consulting services —Noida, Uttar Pradesh
- ₹12,000 - ₹26,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
6d
Customer Service Representative
MMCS —Delhi, Delhi
- ₹18,000 - ₹24,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
- Paid sick time
Quick apply
10d
Associate - Customer Care - Collections 5A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
9d
Sales/Customer Service
Shivansh Logistics Private Limited —Noida, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Customer Support Representative
Bromo Hub —Noida, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- 12th Pass
- Computer skills
- Commuter assistance
- Health insurance
Quick apply
12d

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Associate - Customer Care - Voice 5A

Genpact India Pvt. Ltd. -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
6 days ago

Qualifications

Customer service
English
Technical support
Quality assurance
Bachelor's degree
Data management
IT
Business Administration
Fraud prevention and detection
BA
Banking
Marketing
Information Technology

Full job description

Associate - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Customer Interaction: Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and timely information to customers regarding products, services, or policies. Resolve customer complaints efficiently and escalate issues when necessary. Process Adherence: Follow standard operating procedures (SOPs) and company guidelines to ensure consistent service delivery. Maintain documentation and update customer records accurately in the CRM or relevant databases. Issue Resolution: Analyze customer problems and provide appropriate solutions or alternatives. Coordinate with other departments like technical support, billing, or logistics for issue resolution. Quality Assurance: Ensure high-quality customer interactions by adhering to quality standards. Participate in training sessions and continuously improve knowledge of products and processes. Data Management: Accurately enter and maintain customer data. Prepare reports on customer feedback, issues, and service efficiency. Customer Retention: Identify opportunities to upsell or cross-sell products or services. Foster positive relationships with customers to enhance customer loyalty. Feedback and Improvement: Gather customer feedback and relay it to relevant teams for product or process improvement. Suggest improvements in customer service processes based on customer interactions.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Account Maintenance, Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Fraud Detection, Fraud Disputes, Online Customer Support, Online Transaction Processing (OLTP), Sales Support, Speech Analytics, Technical Support, Third Level Support, Virtual Administrative Support, Voice-User Interface

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Office

Work Shift -

Any (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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