Deccan Pune Maharashtra Customer service representative Jobs – 111 Open Jobs Today

Representative II, BPS Client Service & Support
FIS Global —Pune, Maharashtra
- Full-time
- Microsoft Office
- Finance
- Bachelor's degree
7d
Customer Service Assistant
Sahyadri Motors Pvt. Ltd (Swargate) —Pune, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- Microsoft Office
- Master's degree
Quick apply
Sr Customer Care Specialist
Aspen Technology —Pune, Maharashtra
- Microsoft Word
- Microsoft Excel
- Customer service
Customer Service Representative- Freshers
Nexhance LLP —Pune, Maharashtra
- From ₹20,000 a month
- Full-time
- In-person
- Communication skills
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Client Support Specialist
Intercontinental Exchange Holdings, Inc. —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Banking
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Financial Services Digital Customer Experience Strategy Leader - India
Capgemini —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Salesforce
- Health insurance
- Paid time off
Quick apply
Customer (Supplier) Support Associate - German
Assent —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Pune, Maharashtra
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
Customer Service Representative
Optimas International —Pune, Maharashtra
- Full-time
- Microsoft Word
- Computer literacy
- Microsoft Office
14d
Specialist, (Supervisory), Fund/Client Accounting Representative II
The Bank of New York Mellon Corporation —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Accounting
- Accounting
8d
Sales/Customer Service
Recucina —Koregaon Park, Pune, Maharashtra
- ₹18,000 - ₹30,000 a month
- Full-time
- In-person
- Cell phone reimbursement
- Paid sick time
Quick apply
13d
Hiring: Customer Support Associate (Freshers Welcome)
Srishti Software Applications Pvt. Ltd —Hinjawadi, Pune, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
3d
Specialist, Client Service
The Bank of New York Mellon Corporation —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Salesforce
- Bachelor's degree
Customer Service Representative
Chandan Tech Solutions Pvt ltd —Pimpri-Chinchwad, Maharashtra
- ₹19,223.29 - ₹34,587.33 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
Associate-Customer Service
Allianz —Pune, Maharashtra
- Full-time
- English
- Communication skills
Senior Associate, Client Services
Data Axle —Pune, Maharashtra
- Overnight shift
- Computer Science
- Salesforce
- Research
Customer Service Representative
Kuksons Electronics Private Limited, Bhosari —Chinchwad, Pune, Maharashtra
- ₹19,367.20 - ₹34,156.46 a month
- Full-time
- In-person
- Communication skills
- Health insurance
- Cell phone reimbursement
Quick apply
Customer Care Representative (International Voice Process)
Growinity Solutions —Viman Nagar, Pune, Maharashtra
- Bachelor's degree
- Communication skills
Dynamics 365 CRM Customer Service Specialist
Kh Skill Academy —Wagholi, Pune, Maharashtra
- Azure
- Computer Science
- Customer service
Business Associate - Customer Service
NEXTHRIVE INTELLIGENCE PRIVATE LIMITED —Pune, Maharashtra
- ₹10,000 - ₹10,700 a month
- Full-time
- Microsoft Word
- Customer service
- English
Quick apply

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Representative II, BPS Client Service & Support

FIS Global -
Pune, Maharashtra

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Office
Finance
Bachelor's degree
Mortgage servicing
Business Administration
Investment banking
Communication skills

Full job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Are you curious, motivated, and forward-thinking? At FIS you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all rewarding.
We are a Global Operations team providing best in class Cleared Derivatives services to top tier investment banks and financial institutions. Our services include Trade clearance & allocation, Reconciliations, Trade Break Management, Exchange Funding & Client Margining, Brokerage, Static Data and Trade Lifecycle Management..

About the team

The Syndicated Loan Servicing team delivers end-to-end loan servicing activities along with comprehensive fund accounting and investor servicing for clients originating and investing in commercial and term loans, including the administration of loan pools and credit funds.

What you will be doing

The role involves delivering end‑to‑end client onboarding, accounting, and reporting services, including support for monthly, quarterly, and annual close processes. Key responsibilities include cash and position reconciliations, trade bookings, credit line accounting, contract maintenance and rollover processing, interest and fee calculations, and wire setup. The position also entails preparing and reviewing borrow and prepayment trades, managing monthly and quarterly interest accruals and related wires, handling ad‑hoc requests, and resolving client queries with a strong focus on accuracy, control, and timely delivery. The candidate should be flexible and open to working in shifts to meet client requirements.

As the primary point of contact,

Oversee daily transaction processing and reporting activities for assigned borrower‑side credit fund clients, including multi‑fund, multi‑currency, and multi‑strategy facilities.
Act as a primary point of contact for clients, resolving complex operational issues through detailed analysis and close coordination with internal teams, onshore counterparts, and external stakeholders
Process and review borrow and prepayment trades within core systems, ensuring accurate booking and timely settlement
Manage contract maintenance, rollover processing, and rate updates to ensure accurate interest and facility calculations
Perform wire booking and setup activities, ensuring accuracy, completeness, and adherence to control standards
Execute and review monthly and quarterly interest accruals across multiple funds and facilities
Monitor and resolve daily position breaks and reconciliation discrepancies, ensuring data integrity and operational continuity
Deliver high‑quality service aligned to agreed service levels, ensuring timeliness, accuracy, and strong control discipline
Support the development, documentation, and enhancement of operational procedures to minimize risk and improve efficiency
Provide day‑to‑day operational support to client teams, addressing ad‑hoc requests and service escalations effectively
Collaborate regularly with senior stakeholders and management to support client requirements and operational objectives
Assist in defining operational goals, work plans, and task allocation to ensure consistent delivery across client portfolios

What you bring:

Knowledge / Experience

Min 2-5 years of experience on Loan Syndication, Leverage funds, Credit funds and Term loans.
Bachelor’s degree in business administration, finance, related field, or equivalent combination of education, training, and work experience • Typically, at least 2 years of Investment banking experience in syndicated loan servicing • Knowledge/experience with structured finance, preferably CLO/CDOs, syndicated loans, • Working knowledge of cash reconciliations, financial transaction processing, trade settlements, data analysis, and reporting • Client servicing experience and excellent interpersonal skills to build high levels of customer satisfaction • Solid organizational, leadership, decision-making, and problem-solving skills • Ability to analyze situations or data, along with in-depth knowledge of organizational objectives • Ability to establish and maintain effective working relationships with all levels of management, colleagues, and clients (internal & external)Establish strong relationship with onshore counterparts.
Working closely with the team to identify process needs, putting strong controls in place, reviewing work and reviewing process related documentation on timely basis.
Raise any issues related to process and get it resolved.

Skills

Ability to multitask
Microsoft office literate
Excellent communication skills/personality for client interaction
The candidate should ideally be able to work effectively in a high-pressure environment requiring elite level organization, and multi-tasking within time sensitive parameters

Qualifications

Bachelor’s Degree or equivalent.

Competencies

Ability to discuss process issues, concerns with onshore counterparts and get it resolved.
Organized approach: Manage and adapt priorities according to client and internal requirements
Self-starter: Work autonomously and as part of a global team

What we offer you

As a Managed Service Operations Analyst, you will work with various Lenders and Admin banks and FIS teams supporting middle office team of the client.
You will form partnerships with our client’s oversight & control groups and client services to ensure our contractual commitments are executed and completed in adherence to our Standard Operating Procedures, Risk & Control Framework and Service Level Agreements.
You will be challenged to help continuously improve the day-to-day services provided, the control environment and the overall client experience. We strongly encourage and support a 'we challenge' mindset.

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

Privacy Statement

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply Now

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customer service representative jobs in deccan pune maharashtra

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