Up Desktop support engineer Jobs – 101 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Rotational shift
- Azure
- Oracle
- Computer Science
Senior IT Infrastructure Engineer
TriMas Center of Excellence Private Limited —Noida, Uttar Pradesh
- Full-time
- Azure
- Windows
- Bachelor's degree
- Health insurance
- Paid time off
Senior IT Infrastructure Engineer
TriMas Corporation —Noida, Uttar Pradesh
- Full-time
- Azure
- Windows
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Power BI Developer
WSP —Noida, Uttar Pradesh
- Hybrid work
- Azure
- Computer Science
- DevOps
Senior Administrator - MDM Intune,Intune
HCLTech —Lucknow, Uttar Pradesh
- Analysis skills
- Communication skills
IT Support Engineer
Inspirisys Solutions —Uttar Pradesh
- Full-time
- Computer Science
- Master's degree
- Presentation skills
Printer Engineer
Sysnet Global Technologies Pvt.Ltd —Unknown, Uttar Pradesh
- Software troubleshooting
- Windows
- Diploma
Quick apply
Computer Hardware & Networking Engineer
arvind solution —Greater Noida, Uttar Pradesh
- ₹10,000 - ₹25,000 a month
- Full-time
- Hybrid work
- Schematics
- Diploma
- Hand tools
Quick apply
Full-Time, Work from Office
Bol7 —Noida, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Analyst (Support & Operations)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Software troubleshooting
- Customer service
- English
Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
HCLTech —Noida, Uttar Pradesh
- Microsoft Outlook
- English
- Windows
Business Intelligence / Tableau Analyst Optimizing procurement for hospitality success
Skyleaf Consultants —Noida, Uttar Pradesh
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Computer Science
- Data analysis skills
- Databases
Senior Engineer - Desk Side Services, AMT Asset Management Software
HCLTech —Noida, Uttar Pradesh
- Software troubleshooting
- Windows
- SharePoint
7d
Freelance IT Engineers Required
IT HOC TECHNOLOGIES —Noida, Uttar Pradesh
- Software troubleshooting
- Windows
- Travel
Quick apply
10d
CCTV Service Engineer
CCTV CAMX —Agra, Uttar Pradesh
- ₹12,000.61 - ₹20,000.36 a month
- Full-time
- 12th Pass
- Travel
- In-person
- Paid time off
Quick apply
Laptop Service Engineer
Raghav IT Solution Services OPC Pvt. Ltd —Noida, Uttar Pradesh
- ₹8,619.04 - ₹15,659.25 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- B.Sc
- Cell phone reimbursement
Quick apply
SeniorAdministrator - Jenkins,Windows PowerShell
HCLTech —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Excel
- Software troubleshooting
8d
Laptop Field Engineer
Cantik Technologies Private Limited —Noida, Uttar Pradesh
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Quick apply
3d
IT Hardware Engineer
Vinayak IT Solutions —Ghaziabad, Uttar Pradesh
- ₹10,000 - ₹14,000 a month
- Full-time
- Software troubleshooting
- Windows
- In-person
Quick apply
11d
UiPath Developer Senior Software Engineer
Sopra Steria —Noida, Uttar Pradesh
- Azure
- Microsoft Outlook
- Computer Science
2d

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Sr Administrator (Support & Operations)

HCLTech -
Noida, Uttar Pradesh

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Job details

Qualifications

BCS
Power BI
Azure
Oracle
Computer Science
IT service management
Microsoft SQL Server
SQL
AWS
Analysis skills
Database management
Bachelor's degree
REST
Scripting
APIs
Application support
Root cause analysis
Groovy
Communication skills
Data warehouse
Python
PowerShell
Shell Scripting
Debugging
Information Technology

Full job description

Noida, Uttar Pradesh
Job Summary
To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.
Key Responsibilities
Manage system health, onboard new enterprise accounts, and maintain LogicMonitor collectors across on-premise, cloud, and hybrid environments.
Create and configure LogicModules, DataSources, and PropertySources to meet specific monitoring requirements for new or unsupported devices.
Write, test, and maintain scripts (in languages like Python, Groovy, and PowerShell) and REST API queries to automate daily workflows and alert thresholds.
Develop and manage integrations between LogicMonitor and third-party ITSM, event management, or team collaboration tools.
Design custom device dashboards for stakeholders and set up automated alert/incident workflows.
Resolve incidents related to alert false-positives, metric collection failures, or faulty LogicModules.
Skill Requirements
Solid understanding of enterprise network architectures, fault management, and monitoring protocols (e.g., SNMP, WMI, ICMP, CloudWatch APIs).
Proficiency in scripting and automation languages including Python , Groovy , and PowerShell .
Hands-on experience with REST API queries and automating repetitive tasks.
Advanced knowledge of LogicMonitor concepts (Collectors, JobMonitors, LogicModules).
Familiarity with IT service management (ITSM) systems, release/change management processes, and cloud networking (such as Azure or AWS).
Strong analytical and logical thinking skills for complex infrastructure debugging.
Ability to work well within cross-functional teams and collaborate on incident communication.

Other Requirements

As an L2 Support Engineer focused on Power BI and Grafana, you will be a critical middle layer in our IT support structure, responsible for diagnosing and resolving complex technical issues related to our business intelligence (BI) and infrastructure monitoring platforms. This role requires a deep understanding of both tools, the ability to perform root cause analysis (RCA), and collaboration with development and infrastructure teams to ensure high availability and performance of critical systems.

Key Responsibilities:
Perform in-depth analysis and troubleshooting of complex problems related to Power BI reports/dashboards and Grafana monitoring systems.
Conduct Root Cause Analysis (RCA) for recurring incidents and coordinate with other teams for permanent fixes.
Monitor system health, application logs, and dashboards to proactively detect and resolve issues.
Optimize the performance of existing Power BI data models, reports, and SQL queries.
Ensure data accuracy, consistency, and integrity within BI and monitoring systems.
Perform configuration updates and system patching for supported applications.
Assist in the testing and deployment of new software releases and hotfixes in staging and production environments.
Create and update dashboards/alerts as requested by stakeholders, making minor modifications to DAX queries or data sources.
Collaborate with cross-functional teams (Data Engineering, Infrastructure, QA, Business Units) to ensure seamless operations.
Maintain detailed documentation, including standard operating procedures (SOPs), runbooks, and knowledge base articles for common issues.

Required Skills and Experience:
Open to work in 24x7 shift and rotational on-call support
3-5+ years of experience in an Application Support, Production Support, or BI Developer role, preferably at an L2 capacity.
Proficiency in Microsoft Power BI development, including Power BI Desktop, Power Query (M), and DAX calculations.
Strong hands-on experience with Grafana for monitoring and visualization, including setting up data sources, dashboards, and alert rules.
Strong knowledge of SQL for data querying, manipulation, and analysis.
Familiarity with database management systems (e.g., SQL Server, Oracle) and data warehousing concepts.
Experience with scripting languages (e.g., Python, PowerShell, Shell scripting) for automation of routine tasks is a plus.
Exposure to cloud environments (Azure preferred for Power BI integration) is beneficial.
Strong analytical and problem-solving abilities, with keen attention to detail.
Excellent written and verbal communication skills, with the ability to translate technical issues for non-technical audiences.
Ability to work under pressure, manage multiple priorities, and participate in on-call rotations.
A proactive, team-oriented approach to problem-solving.
Bachelor's degree in Computer Science, Information Technology, or a related field.

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desktop support engineer jobs in up

Sr Administrator (Support & Operations)

Senior IT Infrastructure Engineer

Senior IT Infrastructure Engineer

Power BI Developer

Senior Administrator - MDM Intune,Intune

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Printer Engineer

Computer Hardware & Networking Engineer

Full-Time, Work from Office

Analyst (Support & Operations)

Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

Business Intelligence / Tableau Analyst Optimizing procurement for hospitality success

Senior Engineer - Desk Side Services, AMT Asset Management Software

Freelance IT Engineers Required

CCTV Service Engineer

Laptop Service Engineer

SeniorAdministrator - Jenkins,Windows PowerShell

Laptop Field Engineer

IT Hardware Engineer

UiPath Developer Senior Software Engineer

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