Tolichowki Hyderabad Telangana Customer support coordinator Jobs – 103 Open Jobs Today

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HRE Process Expert Change coordinator

dsm-firmenich -
Hyderabad, Telangana

Apply Now

Job details

Permanent

Qualifications

SAP
English
Information Systems
Quality assurance
Bachelor's degree
Data management
Release management
Human resources
HRIS
Business Administration
Integration testing
Human Resources
Communication skills

Full job description

Job Title: Process Expert – Change Control & System Integration Coordination

Location: Hyderabad, India

Process Expert responsible for governing HR system changes across a complex, integrated HR technology landscape. This role sits at the intersection of HR, Digital & Technology (D&T), and external vendors, ensuring all HRIS changes are delivered in a controlled, compliant, and high-quality manner. The position offers strong global stakeholder exposure, ownership of change governance, testing coordination, and the opportunity to drive continuous improvement within a leading science-based multinational organization.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

Ability to coordinate and govern end-to-end HR system change requests while ensuring compliance with change and release management processes.
Strong understanding of HRIS platforms, HR data management, and system integrations.
Experience managing integration testing, regression testing, and ensuring quality outcomes for system enhancements and releases.
Ability to act as the central coordination point between HR, IT/D&T teams, Change Control Boards, and external vendors..
Experience driving structured escalation management, issue resolution, ownership, and continuous improvement.
Strong planning, impact analysis, documentation management, tracker maintenance, and process improvement capabilities.

We Bring

A purpose-led, performance-driven work environment.
Opportunities to lead complex workplace operations and projects.
A collaborative culture that values innovation and operational excellence.
Career growth across functions, sites, and global teams.
Continuous learning and development through structured programs.
An inclusive, supportive workplace that encourages new ideas.

You bring

Bachelor’s degree in human resources, Information Systems, Business Administration, or a related discipline.
5+ years of experience working within HRIS environments and HR technology ecosystems.
Hands-on experience with SAP SuccessFactors and HR data/integration processes is highly preferred.
Proven background in system change coordination, release management, and testing management within enterprise applications.
Strong knowledge of change control frameworks, testing methodologies, quality assurance, and governance processes.
Excellent communication, stakeholder management, and collaboration skills, with the ability to work in a global environment and support European time zones.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.

Our application process

Interested in this position? Please apply online by uploading your resume in English via our career portal (www.dsm-firmenich.com/careers). For further information, please contact Teena Khan Talent Acquisition Business Partner ([email protected]).

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. We’re not accepting agency submissions or proposals involving fees or commissions for this role.

Apply Now

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