Hr Team manager – program sales + event Jobs – 100 Open Jobs Today

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- ₹1,00,000 - ₹1,50,000 a month
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Quick apply
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General Manager

Touchwood Entertainment Limited
Faridabad, Haryana

Quick apply

Job details

Full-time
₹1,00,000 - ₹1,50,000 a month
17 hours ago

Qualifications

Hospitality
Management
Guest relations
Customer service
Microsoft Office
Master's degree
Business development
Bachelor's degree
Hospitality Management
Business Administration
MBA
Leadership
Communication skills
Hotel experience
Hotel management

Full job description

Job Summary

We are seeking an experienced and dynamic General Manager to oversee the overall operations of a premium hotel and banquet facility. The ideal candidate will be responsible for managing day-to-day operations, driving revenue growth, ensuring exceptional guest experiences, and leading a high-performing team while maintaining operational excellence and profitability.

Key Responsibilities

Operations Management

Oversee the daily operations of the hotel, banquet facilities, restaurant, and related departments.
Ensure smooth coordination among Front Office, Housekeeping, Food & Beverage, Sales, Security, and Maintenance teams.
Establish and implement operational policies, procedures, and service standards.

Guest Experience & Relations

Ensure the highest level of guest satisfaction and service quality.
Address guest concerns and complaints effectively and professionally.
Build and maintain strong relationships with guests, corporate clients, and event organizers.

Banquet & Event Operations

Supervise weddings, social events, corporate functions, conferences, and other banquet activities.
Ensure flawless event planning, coordination, and execution.
Work closely with clients to understand requirements and deliver exceptional experiences.

Financial & Revenue Management

Prepare and manage annual budgets and financial forecasts.
Monitor revenue performance, expenses, and profitability.
Implement strategies to maximize hotel occupancy and banquet sales.
Ensure effective cost control while maintaining service quality.

Team Leadership & Human Resources

Recruit, train, mentor, and manage departmental heads and staff.
Conduct performance evaluations and employee development programs.
Promote a positive, professional, and productive work culture.

Sales & Business Development

Develop and execute strategies to increase occupancy, event bookings, and revenue.
Build relationships with travel partners, corporates, wedding planners, and event organizers.
Identify new business opportunities and market trends.

Compliance & Facility Management

Ensure compliance with all legal, health, safety, and hospitality regulations.
Maintain the property, facilities, and equipment to the highest standards.
Ensure safety and security procedures are followed at all times.

Qualifications

Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related field.
MBA or relevant hospitality certifications will be an added advantage.

Experience

Minimum 8–12 years of experience in hotel and hospitality operations.
At least 3–5 years of experience in a senior management role.
Proven experience in managing hotel operations, banquets, weddings, and events.

Required Skills

Strong leadership and people management skills.
Excellent communication and interpersonal abilities.
Financial planning and budgeting expertise.
Revenue management and business development skills.
Strong guest relations and customer service orientation.
Event and banquet management expertise.
Proficiency in Microsoft Office and hotel management systems.
Excellent problem-solving and decision-making capabilities.

Pay: ₹100,000.00 - ₹150,000.00 per month

Work Location: In person

Quick apply

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