JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Technical Executive - Workplace DeliveryCorporate Client Site AssignmentPosition OverviewThe Technical Executive will be stationed at a corporate client office to provide comprehensive technical support for workplace infrastructure, with primary focus on HVAC systems, UPS (Uninterruptible Power Supply) operations, and facility-related technical services. This role ensures optimal workplace environment, system reliability, and immediate on-site technical response for all building systems.
Key ResponsibilitiesHVAC Systems ManagementMonitor, operate, and maintain HVAC systems including chillers, air handling units (AHUs), fan coil units (FCUs), and ventilation systems. Perform daily inspections, temperature monitoring, and adjust controls to maintain optimal indoor air quality and climate conditions. Troubleshoot HVAC malfunctions, coordinate repairs with vendors, and ensure compliance with environmental and safety standards. Maintain HVAC equipment logs, service records, and preventive maintenance schedules.
UPS & Power ManagementOversee UPS systems ensuring uninterrupted power supply to critical infrastructure. Conduct regular testing of UPS battery health, load capacity, and switchover mechanisms. Monitor power distribution, voltage fluctuations, and electrical panels. Coordinate with electrical contractors for maintenance, repairs, and emergency power management. Maintain documentation of power consumption patterns, UPS runtime tests, and battery replacement schedules.
Building Management System (BMS) OperationsOperate and monitor Building Management System/Building Automation System for integrated control of HVAC, lighting, and power systems. Analyze system alerts, adjust parameters, and optimize energy efficiency. Generate reports on system performance, energy consumption, and equipment runtime. Troubleshoot BMS connectivity issues and coordinate with system vendors for software updates.
Facility Technical SupportProvide immediate on-site technical support for workplace infrastructure issues. Respond to employee comfort complaints related to temperature, ventilation, or air quality. Coordinate with building maintenance teams for plumbing, electrical, carpentry, and general repairs. Manage vendor access, work permits, and ensure compliance with client safety protocols.
Preventive Maintenance CoordinationSchedule and supervise preventive maintenance activities for HVAC, UPS, generators, and other MEP (Mechanical, Electrical, Plumbing) systems. Maintain comprehensive maintenance calendars and ensure timely completion of scheduled services. Conduct regular equipment inspections and identify potential issues before failures occur. Ensure all statutory compliance requirements are met including fire safety, electrical safety, and environmental regulations.
Energy Management & SustainabilityMonitor energy consumption patterns and identify opportunities for optimization. Implement energy-saving initiatives in coordination with client facility management. Track utility bills, analyze trends, and report on cost-saving measures. Support sustainability goals through efficient operation of building systems.
Emergency Response & Business ContinuityServe as first responder for facility-related technical emergencies. Execute emergency protocols for HVAC failures, power outages, or environmental hazards. Coordinate with emergency services and client leadership during critical incidents. Maintain emergency contact lists and ensure backup systems are operational.
Documentation & ReportingMaintain detailed records of all building systems, equipment specifications, and operational parameters. Prepare daily, weekly, and monthly reports on system performance, incidents, and maintenance activities. Document standard operating procedures (SOPs) for routine operations and emergency scenarios. Update asset registers and maintain warranty documentation.
Vendor & Contract ManagementServe as primary liaison with HVAC contractors, electrical vendors, and equipment suppliers. Monitor vendor performance against service level agreements (SLAs). Process work orders, approve service completion, and validate invoices. Negotiate with vendors for timely service delivery and cost optimization.
Client Relationship ManagementAct as JLL's on-site technical representative, maintaining professional relationships with client facility teams. Attend client meetings, provide technical inputs, and address workplace concerns promptly. Ensure client satisfaction through proactive communication and quality service delivery. Escalate critical issues to JLL management with appropriate recommendations.
Required QualificationsEducation: Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or relevant technical field
Experience: 3-5 years of hands-on experience in facility management, HVAC operations, or building services, preferably in corporate office environments
Technical Competencies:
Strong knowledge of HVAC systems including chillers, AHUs, FCUs, and centralized air conditioning
Proficiency in UPS operations, battery management, and power distribution systems
Experience with Building Management Systems (BMS) or Building Automation Systems (BAS)
Understanding of electrical systems, diesel generators, and backup power infrastructure
Knowledge of fire safety systems, plumbing, and MEP coordination
Familiarity with energy management and optimization techniques
Certifications (Preferred):
HVAC technician certification or equivalent
Electrical safety certification
BMS operation training
First aid and fire safety training
Soft Skills:
Excellent problem-solving abilities with hands-on troubleshooting approach
Strong communication skills for client interaction and vendor coordination
Ability to work independently with minimal supervision
Customer service orientation and professional demeanor
Quick decision-making during emergency situations
Attention to detail in documentation and reporting
Additional Requirements:
Willingness to work flexible hours including occasional evenings, weekends, or holidays for emergency response
Physical fitness to conduct site inspections, climb ladders, and access technical spaces
Valid driver's license (if required for multi-site coverage)
Basic computer skills for reporting and BMS operations
Working ConditionsLocation: Client corporate office premises (dedicated on-site assignment)
Hours: Standard business hours (Monday-Friday) with on-call availability for emergencies
Physical Requirements: Ability to work in mechanical rooms, rooftops, and confined spaces; comfort with temperature variations; capability to lift equipment up to 25 kg
Work Environment: Corporate office setting with frequent movement between office spaces, technical rooms, and outdoor equipment areas
Reporting StructureReports to: Facility Manager / Account Manager (JLL Workplace Delivery)
Coordinates with: Client facility teams, vendor partners, JLL technical specialists, and workplace service teams
Key Performance IndicatorsHVAC system uptime and response time to temperature complaints
UPS reliability and zero unplanned power interruptions
Preventive maintenance schedule adherence (100% completion)
Client satisfaction scores and complaint resolution time
Energy consumption optimization and cost savings achieved
Compliance with safety and statutory requirements
This role offers excellent exposure to corporate facility management, client-facing operations, and opportunities for growth within JLL's Workplace Delivery business line.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
