Dumjor West Bengal Customer support coordinator Jobs – 50 Open Jobs Today

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Sales Coordinator

Chemtex Speciality Limited -
Kolkata, West Bengal

Apply Now

Job details

Full-time
₹2,40,000 a year

Benefits

Provident Fund
Paid time off

Qualifications

SAP
ERP systems
English
Microsoft Office
Bachelor's degree
Organisational skills
Communication skills

Full job description

Job Summary:

We are seeking a detail-oriented and proactive sales coordinator for domestics and export sales to manage and coordinate the export of goods and services from our company to international markets. The ideal candidate will be responsible for ensuring compliance with export regulations, preparing documentation, liaising with freight forwarders and customers, and supporting the logistics and sales teams to ensure smooth and timely deliveries.

Key Responsibilities:

Order Management: Collaborate with sales, warehouse, and finance teams to ensure seamless order processing and timely payments.
Sales Order Processing: Generate sales orders based on quotes and PIs, working closely with the sales team to facilitate inbound enquiries.
Logistics Coordination: Manage international shipments from order placement to delivery, coordinating with logistics partners and clients.
Documentation: Verify and prepare export documentation, including invoices, packing lists, certificates of origin, COA, and shipping instructions.
Shipment Monitoring: Track shipments to ensure on-time delivery, updating clients regularly on status.
Record Keeping: Maintain accurate records of export transactions and prepare regular reports on enquiry follow-ups.
Project Support: Assist sales executives with export-related projects, providing support as needed.
Client Relationship Management: Handle queries and resolve complaints from international clients professionally, fostering strong relationships.

Core Objectives:

Ensure efficient order processing and timely delivery
Maintain high levels of customer satisfaction through effective communication and issue resolution
Collaborate with internal teams to drive export growth and success
Strong knowledge of international shipping procedures and documentation.(Preferred)
Familiarity with Incoterms, customs regulations, and trade compliance.(Preferred)
Proficient in MS Office and experience with ERP systems (SAP,Zoho) is an advantage.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and work under pressure.
Attention to detail and strong organizational skills.
Fluency in English; additional language skills are a plus.

If a candidate has a good IQ, ability to multitask, quick learner, confident and aggressive about work,then we can negotiate over experience.

Requirements

Qualifications and Skills:

Bachelor’s degree
Proven experience (1–2 years) in export operations,(preferred )
Strong knowledge of international shipping procedures and docPF

Benefits

PF and ESIC
Paid Leaves

Job Information

Date Opened 11/12/2025
Job Type Full time
Industry Chemicals
Work Experience 1-3 years
Salary 0 - 2.4 Lac
City Kolkata
State/Province West Bengal
Country India
Zip/Postal Code 700046

Apply Now

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