Posta Kolkata West Bengal Sr. hr Jobs – 108 Open Jobs Today

Opportunity For Operation Manager With US Healthcare
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Sr Captain / Captain
The GRID —Kolkata, West Bengal
- English
- Computer skills
- Restaurant
GM Finance
RATUSARIA INDUSTRIES PVT LTD —New Town, Kolkata, West Bengal
- ₹18,00,000 - ₹24,00,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- In-person
Quick apply
10d
Delivery Manager
Unified Infotech —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Business Analyst
Unified Infotech —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Human Resource Executive
Skillsonics India Pvt Ltd —Kolkata, West Bengal
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
Sr. Logo Designer
American Logo Studio Pvt. Ltd. —Esplanade, Kolkata, West Bengal
- ₹10,000 - ₹30,000 a month
- Full-time
- In-person
Quick apply
3d
SENIOR HR
The Neotia University —Kolkata District, West Bengal
- Master's degree
- Bachelor's degree
- MBA
Full Stack Developer (AI Workflows & Automation)
Institute of NeuroDevelopment —Shobhabazar, Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Master's degree
- Paid time off
- Paid sick time
Quick apply
Sr. SEO Executive (Kolkata)
Ethane Web Technologies Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹20,000 - ₹40,000 a month
- Full-time
- Analysis skills
- In-person
- Communication skills
- Paid time off
- Flexible schedule
Quick apply
14d
Dean: School Of Management And Commerce
Brainware University —Kolkata, West Bengal
- Email
- Management
- Doctoral degree
- Finance
Factory Manager
Goeen —Baidyabati, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
- Paid sick time
Quick apply
Senior Consultant | SAP EPPM/PS | Kolkata | SAP
Deloitte —Kolkata, West Bengal
- Computer Science
- B.Sc
- Master's degree
Risk and Compliance Analyst
UnPay Innovation Private Limited —Salt Lake, Kolkata, West Bengal
- ₹2,40,000 - ₹3,60,000 a year
- Full-time
- Microsoft Office
- Finance
- Master's degree
- Cell phone reimbursement
Quick apply
Senior Manager – Identity & Access Management
Grant Thornton INDUS —Kolkata, West Bengal
- Microsoft Access
- Computer Science
- Salesforce
Business Development Manager (BDM)
Future Varsity —Kolkata, West Bengal
- ₹50,000 - ₹80,000 a month
- Full-time
- Microsoft Excel
- Social media management
- Master's degree
Quick apply
Assistant Vice President/Vice President – Business Finance & Control
Medhavi —Kolkata, West Bengal
- Microsoft Outlook
- Finance
- Master's degree
Quick apply
Senior Accounts Executive - Kolkata
DAS WRITING SERVICES —Salt Lake, Kolkata, West Bengal
- ₹2,70,000 - ₹3,50,000 a year
- Full-time
- Microsoft Excel
- Accounting
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
1d
HRSD Functional Product Owner
Danaher Corporation —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Product management
- Agile
- Paid time off
TA -Technical Profile ( Plant) / Executive /Sr.Executive
Utkarsh India —Kolkata, West Bengal
- Master's degree
- Bachelor's degree
- Manufacturing

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Opportunity For Operation Manager With US Healthcare

Gear Inc. -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Qualifications

English
Analysis skills
Bachelor's degree
Customer relationship management
Leadership
Billing
Communication skills

Full job description

The Operations Manager in the Healthcare Accounts Receivable (AR) and Medical Billing program plays a strategic leadership role in managing the overall performance and day-to-day operations. This role ensures SLA compliance, quality service delivery, workforce optimization, and strong client alignment.

The Operations Manager serves as the primary point of contact for internal teams and external stakeholders, driving improvements through data insights, collaboration, and proactive problem-solving.

This role requires strong leadership, data-driven decision-making, strategic planning, and cross-functional collaboration. The ideal candidate is analytical, client-focused, and thrives in a fast-paced BPO environment.

Oversee overall Service Delivery performance, ensuring achievement of client-defined KPIs such as Quality, Efficiency, Staffing, and Service Level;
Collaborate effectively with team members, co-managers, and cross-functional departments (GA, HR, Recruitment, IT, Training, Quality, Workforce Management) to develop and implement action plans that resolve issues and drive continuous improvement;
Review, create, and update Standard Operating Procedures to ensure operational consistency, compliance, and process optimization.
Daily communication with the client to align expectations;
Host internal and external Business reviews regularly and present operational performance, clearly communicate insights, and ensure all operational concerns are addressed;
Manage program daily and monthly operating metrics within budgeted expense parameters;
Develop, manage, and maintain employee productivity goals against departmental standards;
Produce operating reports detailing center activity, trend analysis, goals/objective status, and special projects;
Coordinate with Site Senior Manager on Human Resource recruiting, training, development, and retention.

JOB REQUIREMENT

Bachelor’s degree or equivalent work experience
Fluent in English (C1 level or above), with strong communication and leadership skills.
Minimum 23 years of experience in healthcare AR, revenue cycle, or medical billing, with at least 1-2 years in a leadership role managing teams and client relationships.
Experience in performance reviews, KPI negotiations, and process transitions.
In-depth knowledge of billing practices, payer guidelines, denial management, and compliance standards (e.g., HIPAA).
Strong analytical, decision-making, and problem-solving skills.
Comfortable using billing systems, claim portals, and productivity monitoring tools.
Ability to thrive in a fast-paced, client-driven environment.

RELATIONSHIP - NOT APPLICABLE

INTERNAL

EXTERNAL

Operations Team
Client’s Product Team

COMPETENCY

Operations Oversight & Performance Management

Oversee day-to-day operations and performance metrics of the AR and medical billing teams.
Ensure all program KPIssuch as Quality, Productivity and Service Levelare consistently met.
Monitor and evaluate team output using operational reports,

dashboards, and productivity tools.

Initiate and manage performance improvement plans for

underperforming units or metrics.

Ensure adequate staffing, floor coverage, and shift optimization

based on volume and capacity.

Client Engagement & Business Reviews

Lead regular client calls and business reviews, providing insights, performance data, and action plans.
Ensure timely response to escalations and client concerns with root cause and resolution tracking.
Translate client updates, expectations, and goals into actionable

steps for internal teams.

Cross-Functional Collaboration

Collaborate with QA, Training, WFM, HR, and IT to support seamless operations and compliance.
Participate in policy updates, program launches, and process

alignment sessions.

Support onboarding, refresher training, and employee retention initiatives in coordination with other departments.

Reporting & Insights

Prepare weekly and monthly reports including productivity trends,

client metrics, and performance risks.

Conduct root cause analysis and present insights for continuous improvement and strategy formulation.
Contribute to capacity planning and forecasting based on historical

data and client volumes.

Quick apply

Refine Your Search

sr. hr jobs in posta kolkata west bengal

Opportunity For Operation Manager With US Healthcare

Sr Captain / Captain

GM Finance

Delivery Manager

Senior Business Analyst

Senior Human Resource Executive

Sr. Logo Designer

SENIOR HR

Full Stack Developer (AI Workflows & Automation)

Sr. SEO Executive (Kolkata)

Dean: School Of Management And Commerce

Factory Manager

Senior Consultant | SAP EPPM/PS | Kolkata | SAP

Risk and Compliance Analyst

Senior Manager – Identity & Access Management

Business Development Manager (BDM)

Assistant Vice President/Vice President – Business Finance & Control

Senior Accounts Executive - Kolkata

HRSD Functional Product Owner

TA -Technical Profile ( Plant) / Executive /Sr.Executive

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