Perungudi Chennai Tamil Nadu (customer engagement specialist) Jobs – 112 Open Jobs Today

Infra Dev Specialist
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synquant pvt ltd —Chennai, Tamil Nadu
- Up to ₹40,000 a month
- Full-time
- Bachelor's degree
- Mentoring
- In-person
Quick apply
KYC Senior Analyst
Barclays —Chennai, Tamil Nadu
- Administrative experience
- Analysis skills
- Communication skills
Associate Clinical Specialist
Medtronic —Chennai, Tamil Nadu
- Full-time
- Remote
- Up to 50% travel
- Salesforce
- 12th Pass
Technical Support Specialist
Kone —Chennai, Tamil Nadu
- Full-time
- English
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HR Learning Specialist
KBR —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Associate
RRD GO Creative —Chennai, Tamil Nadu
- Weekend availability
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Flexible schedule
SME - ServiceNow, IT Service Management
HCLTech —Chennai, Tamil Nadu
- Analysis skills
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6d
Document Specialist
RRD GO Creative —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
Specialist, Technology Solutions
Pearson —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Salesforce
- AWS
Technical Specialist
HCLTech —Chennai, Tamil Nadu
- Salesforce
- SQL
- APIs
6d
Sr. Consultant
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Finance
- Communication skills
20h
Learn Mobile Platform Lead
Trimble —Chennai, Tamil Nadu
- Online application
- Analysis skills
- Bachelor's degree
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Digital Marketing Specialist
ZakApps —Chennai, Tamil Nadu
- CRM software
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2d
Sr. Team Lead - Reservoir Engineering
Shell —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
8h
Correspondence Specialist – Revenue Cycle
SolvEdge —Chennai, Tamil Nadu
- Email
- Patient monitoring
- EMR systems
- Care plans
- Health insurance
SEO Specialist (B2B SaaS)
Cavintek Software —Chennai, Tamil Nadu
- Master's degree
- AI
- Communication skills
Digital Marketing Analyst & Client Support Specialist
Humworld Services Private Limited —Chennai, Tamil Nadu
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Computer Science
- Marketing
- English
- Health insurance
- Food provided
Quick apply
WFM (UKG Pro/ Kronos / Boomi) - Senior
EY —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- AWS
- Health insurance
Strategic Key Accts Mgr
Medtronic —Chennai, Tamil Nadu
- Full-time
- Management
- Bachelor's degree

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Infra Dev Specialist

Cognizant -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Cloud infrastructure
System administration
Azure
Google Cloud Platform
AWS
Analysis skills
Splunk
Azure Certification
Scripting
Linux
Python
AWS Certified Solutions Architect – Professional

Full job description

Job Summary
The role involves leading critical technical escalations across Splunk platform environments ensuring timely and effective resolution of customer-impacting incidents. You will provide hands-on technical support to Senior Engineers Technical Leads and cross-functional support teams for highly complex infrastructure and cloud platform issues. Direct engagement with enterprise customers stakeholders and engineering teams is required to drive incident resolution maintain customer confidence

Responsibilities
The role involves leading critical technical escalations across Splunk platform environments ensuring timely and effective resolution of customer-impacting incidents. You will provide hands-on technical support to Senior Engineers Technical Leads and cross-functional support teams for highly complex infrastructure and cloud platform issues. Direct engagement with enterprise customers stakeholders and engineering teams is required to drive incident resolution maintain customer confidence and provide technical guidance. Progress on escalations must be tracked and managed to maintain clear ownership accountability and resolution timelines.
You will conduct deep-dive Root Cause Analysis for high-severity incidents and develop corrective and preventive action plans demonstrating strong analytical and decision-making skills. Responsibilities include escalation ownership and accountability cross-functional collaboration mentoring and technical coaching process improvement and operational excellence.
In Enterprise and Cloud Platform Operations you will manage data onboarding and ingestion pipelines indexing platforms dashboard and analytics performance and address performance bottlenecks and scalability issues. The role requires analyzing diagnostic logs telemetry traces packet captures and performance metrics from enterprise and cloud environments. You will validate product updates patches and feature enhancements while revising technical enablement and training agendas accordingly. Operational improvements will be driven through automation process optimization and proactive monitoring initiatives.
You will organize and facilitate technical enablement sessions knowledge-sharing workshops and escalation review meetings. Responsibilities also include developing technical runbooks Standard Operating Procedures escalation handling guidelines and platform troubleshooting documentation. Collaboration with Product Engineering SRE DevOps and Operations teams is essential to improve platform stability and customer experience.
Required technical skills include expertise in cloud and infrastructure platforms such as AWS Azure Google Cloud Platform Splunk Enterprise and Linux system administration. Knowledge of scripting languages such as Python and Shell is necessary to automate tasks and enhance Splunk functionality. Strong capabilities in incident response and escalation management Root Cause Analysis methodologies Splunk search performance indexing federated search search heads and indexers are expected. You should be proficient in handling data onboarding and parsing challenges dashboards analytics field extractions lookups event correlation monitoring alerts and observability tools. Familiarity with Cisco enterprise platforms and cloud infrastructures is also required.
Leadership expectations include serving as a technical escalation point for major customer-impacting incidents demonstrating strong ownership accountability and customer advocacy influencing strategic operational improvements and platform reliability initiatives driving collaboration across globally distributed engineering and support organizations and promoting a culture of technical excellence continuous learning and operational discipline.
Preferred certifications include AWS Certified Solutions Architect Azure Administrator or Architect and Splunk Certified Architect or Admin. A minimum of five years of experience is required.

Apply Now

Refine Your Search

(customer engagement specialist) jobs in perungudi chennai tamil nadu

Infra Dev Specialist

Career Development Specialist

KYC Senior Analyst

Associate Clinical Specialist

Technical Support Specialist

HR Learning Specialist

Customer Service Associate

SME - ServiceNow, IT Service Management

Document Specialist

Specialist, Technology Solutions

Technical Specialist

Sr. Consultant

Learn Mobile Platform Lead

Digital Marketing Specialist

Sr. Team Lead - Reservoir Engineering

Correspondence Specialist – Revenue Cycle

SEO Specialist (B2B SaaS)

Digital Marketing Analyst & Client Support Specialist

WFM (UKG Pro/ Kronos / Boomi) - Senior

Strategic Key Accts Mgr

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