Vadapalani Chennai Tamil Nadu International customer support executive Jobs – 137 Open Jobs Today

Operation Executive
DHL —Chennai, Tamil Nadu
- Full-time
- Up to 50% travel
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
Delivery Management Leader – AI productivity solutions
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Azure
- Java
- AWS
- Health insurance
- Paid time off
Client Relationship Executive
GSY International groups —T Nagar, Chennai, Tamil Nadu
- ₹9,841.79 - ₹30,000.00 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Front Office Executive
Edwise International —Chennai, Tamil Nadu
- Email
- Microsoft Office
- Administrative experience
- Bachelor's degree
11d
Office Administrator
Quvia —Chennai, Tamil Nadu
- Weekend availability
- Microsoft Excel
- Master's degree
- Administrative experience
Quick apply
Business Development Executive (BDE)
KUR Research —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Business Development Executive (BDE)
Rax-Tech international —Chennai, Tamil Nadu
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Business development
- Cell phone reimbursement
Quick apply
Customer Support Executive (CSE)
Appglide Solutions —Chennai, Tamil Nadu
- ₹13,000 - ₹16,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
Quick apply
Customer Support Executive (CSE)
Career Bloom Consulting —Chennai, Tamil Nadu
- ₹18,000 - ₹30,000 a month
- Full-time
- English
- Master's degree
- Computer skills
- Health insurance
- Paid time off
Quick apply
HR Business Partner, INFC - PXT
ASSPL - Karnataka —Tiruvallur, Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lead - Endpoint Analytics & Governance
Standard Chartered —Chennai, Tamil Nadu
- Azure
- Data analysis skills
- Bachelor's degree
- Health insurance
- Paid sick time
14d
E-Commerce online sales and marketing services
Zyberspace India Pvt Ltd. —Mogappair West, Chennai, Tamil Nadu
- ₹15,000 - ₹24,000 a month
- Full-time
- Analysis skills
- In-person
- Communication skills
- Food provided
Quick apply
6d
Senior Service Delivery Manager - AMS
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
- Health insurance
- Paid time off
International Customer Service Executive (CSE)
outpace consulting services —Pallavaram, Chennai, Tamil Nadu
- ₹18,500 - ₹26,000 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
- Commuter assistance
Quick apply
Logistic Sales Coordinator
Digispoc Technology —Madras Electricity System, Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health insurance
Quick apply
5d
BPO Associate
GSY International groups —T Nagar, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
9d
Senior Executive - Talent Partner
Cognizant —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Human resources
- In-person
Call Center Executive
ARC International Fertility & Research Centre —Padi, Chennai, Tamil Nadu
- ₹17,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
13d
Associate Customer Service Rep
Revvity —Chennai, Tamil Nadu
- B.Sc
- Master's degree
- Bachelor's degree
International customer support executive
outpace consulting services —Pallavaram, Chennai, Tamil Nadu
- ₹10,000 - ₹18,500 a month
- Email
- English
- Bachelor's degree
- Computer skills
- Commuter assistance
Quick apply

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Operation Executive

DHL -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Benefits

Health insurance
Paid time off

Qualifications

Operations management
Supply chain
Logistics
Bachelor's degree
Communication skills

Full job description

Job Title

Senior Executive - Operations - Inbound In-charge

Function

Operations

Reports To

Branch Operations Head

Location

KKT, Keelkattalai, Chennai

Travel Required

25% 50% 75% þ

About DHL Blue Dart Express India:

At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care—Blue Dart is where you belong.

Position Overview:

The Service Center - Inbound In-charge is responsible for overseeing all inbound operations at the service center. The role ensures timely, accurate, and cost-effective delivery of shipments while maintaining compliance with SOPs. It also involves team management and coordination with hubs and origins for exception handling.

Job Purpose:

To ensure efficient execution of inbound logistics operations by adhering to SOPs and improving service quality. This role also ensures cost control, accurate deliveries, and team alignment at the service center.

Key Roles & Responsibilities:

Inbound Operations Management

Ensure strict adherence to defined inbound operational workflows and Standard Operating Procedures (SOPs).
Monitor daily in-scan and out-scan activities, ensuring accurate processing and documentation.
Review pre-alerts and coordinate load arrival schedules to optimize delivery planning.
Ensure timely and safe delivery of shipments to customers while minimizing undelivered shipments and RTOs.

Exception Handling and Process Compliance

Identify and resolve all exception cases in coordination with Hubs, Origins, and Customer Service teams.
Follow up on non-delivery exceptions and update delivery instructions as needed.
Ensure accurate and timely closure of exception cases and compliance with service standards.

Staff Supervision and Productivity

Conduct daily briefings and communicate operational updates and route changes.
Supervise and manage PDA and full-time delivery staff to ensure timely handover of delivery sheets and proper OTM machine allocation.
Track and enhance operational productivity through performance monitoring and resource optimization.

Security, Safety, and Audit Compliance

Ensure secure handling of all inbound shipments and report damages promptly.
Coordinate with the Security team to manage any shipment-related security exceptions.
Conduct regular delivery and documentation audits to ensure accuracy and compliance.

Financial and Cash Management

Monitor daily vehicle logs, fuel expenses, and ensure timely reimbursements.
Cross-verify COD collections against delivery sheets and ensure prompt submission to the branch cashier.

Training, Development, and Team Engagement

Facilitate onboarding and training for staff and PDAs in line with centrally designed training programs.
Maintain optimal staffing levels and manage attrition through proactive engagement and performance feedback.

MIS and Reporting

Generate and maintain operational reports, service center MIS, and performance dashboards for review and analysis.

Qualifications & Experience:

Education:

Graduate in any discipline (preferably in Logistics, Supply Chain Management, or Business Administration).
Postgraduate/Certification in Logistics or Operations Management will be an added advantage.

Experience:

Minimum 2–4 years of experience in logistics, courier, e-commerce, or supply chain operations.
Prior experience in inbound logistics, last-mile delivery, or service center operations is essential.
Proven track record of managing teams, handling exception management, and ensuring service compliance in a fast-paced environment.
Experience in managing field staff, route planning, pickup scheduling, and handling operational exceptions is essential.

Skills & Capabilities:

Core Technical Skills:

In-depth knowledge of logistics and inbound operations
Proficiency in shipment tracking systems, OTM tools, and basic MIS reporting
Understanding of Standard Operating Procedures (SOPs) in delivery and exception handling
Familiarity with cash handling protocols and COD reconciliation
Competence in resource planning and route optimization

Behavioural Competencies:

Leadership and Team Management – Ability to lead, motivate, and manage frontline staff and delivery associates
Result Orientation – Strong focus on timely deliveries, service levels, and cost control
Problem Solving and Decision Making – Quick and effective resolution of operational exceptions
Customer Centricity – Commitment to delivering superior customer experience and service
Integrity and Accountability – Reliable handling of cash, shipments, and performance targets
Communication Skills – Clear and assertive communication with teams, vendors, and cross-functional stakeholders

Key Performance Indicators:

Sr. No.

Key Result Areas

Key Performance Indicators (KPIs)

Drive Service Quality and Excellence

% of inbound delivery completion within 4 hours of load arrival
% of undelivered shipments
Return to Origin (RTO) %
Number of SOP deviations or non-compliances
NPS (Net Promoter Score) for service center
COD cash tally accuracy (number of discrepancies)

Operational Process Efficiency and Capability

Shipments per Full-Time Equivalent (FTE)
Net stops per FTE
% of exception cases resolved within TAT
% reduction in manual interventions or escalations

Employee Management and Capability Building

Completion of training programs for staff and PDAs
Availability of manpower as per load plan
Staff punctuality and attendance adherence

Security and Compliance

Number of damaged or mishandled shipment cases
% resolution of security-related incidents
Adherence to vehicle checks and cash handover process

Employee Morale and Retention

PDA attrition rate (%)
Engagement feedback from team (if available)
Timely reimbursement and operational support satisfaction score (if tracked)

Why join DHL Blue Dart?

When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future of logistics across India and the world. At Blue Dart, we don’t just deliver parcels—we deliver excellence, innovation, and opportunity every day.

Here’s what makes us stand out:

Great Place to Work® Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
Competitive pay and performance-linked rewards that truly recognize your impact.
Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.
Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.
A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter.
Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
The pride of working with India’s most awarded logistics brand, trusted by millions and driven by purpose.

This is your chance to do meaningful work, build a career without borders, and thrive in a company that’s not just a logistics leader—but a Great Place to Work. Come grow with us.

Apply Now

Refine Your Search

international customer support executive jobs in vadapalani chennai tamil nadu

Operation Executive

Delivery Management Leader – AI productivity solutions

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International customer support executive

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