Tiruvallur Chennai Tamil Nadu Desktop support engineer Jobs – 115 Open Jobs Today

Engineer Desktop Support / Help Desk
Onx —Chennai, Tamil Nadu
- Azure
- Microsoft Outlook
- Computer Science
Testing Engineer
Gove Enterprises —Chennai, Tamil Nadu
- Online application
- Computer Science
- SQL
- Communication skills
Deskside Engineer
Optimum Solutions —Chennai, Tamil Nadu
- Full-time
- Windows
- Microsoft Office
- POS
Technical Engineer
Fixence Technology Solutions —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
Linux Desktop Support Specialist
Celestica —Guindy, Chennai, Tamil Nadu
- Hybrid work
- Computer Science
- Software troubleshooting
- Bachelor's degree
Hardware Engineer
NETCOMCOMPUTER PVT LTD —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Quick apply
Junior Engineer - EUC & IT Procurement
Gradiant —Chennai, Tamil Nadu
- Azure
- Microsoft Outlook
- Computer Science
Hardware Engineer
Netcom Computers —Chennai, Tamil Nadu
- Software troubleshooting
- B.Sc
- English
Senior Software Engineer, Windows/Desktop Applications - Chennai, India
Speechify —Chennai, Tamil Nadu
- Remote
- Doctoral degree
- Windows
- C++
2d
Operations TL
Fusion Innovative —Chennai, Tamil Nadu
- Computer Science
- B.Sc
- Bachelor's degree
Junior Estimation Engineer
May Softech Pvt Ltd —Chennai, Tamil Nadu
- ₹20,000 - ₹28,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Engineer - Field Services ( FIS )
Microland —Chennai, Tamil Nadu
- Computer Science
- Windows
- Bachelor's degree
Tech Support Executive -Field Engineers/FMS Engineer
Phalgune Infotech Pvt Ltd —Alwarpet, Chennai, Tamil Nadu
- ₹12,000 - ₹20,000 a month
- Full-time
- Software troubleshooting
- Windows
- Linux
Quick apply
Software Engineer
Eaton —Chennai, Tamil Nadu
- Azure
- Analysis skills
- Bachelor's degree
14d
Backend Developer
Dicetek LLC —Chennai, Tamil Nadu
- Azure
- Oracle
- Java
Quick apply
Support Engineer (AIOC)
WPP —Chennai, Tamil Nadu
- Hybrid work
- Azure
- Software troubleshooting
- SQL
Project Intern
Gove Enterprises —Chennai, Tamil Nadu
- Full-time
- B.Sc
- Java
- Master's degree
Software Engineer – CHN/HYD/Mumbai/Delhi
Gove Enterprises —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Field Service Engineer
Chrisvin Geomet Service Pvt.Ltd —Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Windows
- Bachelor's degree
- Health insurance
Quick apply
7d
Laptop Service Engineer
Connect Galaxy —Madhavaram, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Software troubleshooting
- Windows
- Linux
- Health insurance
- Flexible schedule
Quick apply

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Engineer Desktop Support / Help Desk

Onx -
Chennai, Tamil Nadu

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Job details

Qualifications

TCP
ITIL Certification
Azure
Microsoft Outlook
Computer Science
Software troubleshooting
Customer service
CCNA
Windows
Technical support
DHCP
Analysis skills
Bachelor's degree
DNS
ServiceNow
TCP/IP
Diploma
Communication skills
Active Directory
CompTIA A+
Information Technology
VPN

Full job description

Job Title: P1 Engineer-Desktop Support/ Help desk

Job Purpose:

The P1 Engineer – Desktop Support / Help Desk is responsible for providing advanced first-line technical support and service request fulfillment for end users across supported business applications, systems, and infrastructure services. This role independently diagnoses and resolves technical issues, ensures adherence to service level agreements (SLAs), and serves as an escalation point for junior service desk personnel. The engineer is expected to contribute to process improvements, knowledge management, and overall service excellence while maintaining a high level of customer satisfaction.

Essential Functions:

Provide advanced Level 1 technical support for hardware, software, operating systems, network connectivity, and business applications.
Diagnose and resolve incidents and service requests independently while meeting established SLAs.
Perform detailed troubleshooting and root cause identification for recurring user issues.
Manage incident ownership from initiation through resolution and closure.
Escalate complex or unresolved issues to Level 2 support teams with complete troubleshooting documentation.
Support account administration activities including password resets, access management, and user provisioning/deprovisioning.
Monitor service desk queues and prioritize incidents based on business impact and urgency.
Participate in major incident bridge calls and provide user communication updates as required.
Create, update, and maintain knowledge base articles, SOPs, and troubleshooting documentation.
Assist in onboarding and mentoring junior service desk associates.
Identify opportunities for automation, process optimization, and service improvement.
Ensure compliance with ITIL processes including Incident, Request, Problem, and Change Management.
Generate and maintain accurate ticket documentation, work notes, and customer communications.
Collaborate with infrastructure, application, security, and network teams to facilitate issue resolution.
Contribute to operational reporting and service quality initiatives.

Education & Certifications:

Diploma/Graduate / Professional degree in computer science, Information Technology, Electronics, or related discipline.
ITIL Foundations Certification, CCNA preferred.
Microsoft Fundamentals, Azure Fundamentals, CompTIA A+, Network+, or equivalent certifications preferred.

Experience:

3-6 years of experience in technical support, NOC or service desk environment.

Special Knowledge, Skills, and Abilities:

Technical Skills

Strong understanding of Windows operating systems and desktop troubleshooting.
Knowledge of Microsoft 365, Outlook, Teams, OneDrive, and Office applications.
Basic understanding of Active Directory, Group Policies, and user account management.
Understanding of networking fundamentals including DNS, DHCP, VPN, TCP/IP, and Wi-Fi troubleshooting.
Familiarity with endpoint management and remote support tools.
Experience using ITSM tools such as ServiceNow.

Professional Skills

Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to handle multiple priorities in a fast-paced environment.
Strong customer service orientation and stakeholder management skills.
Ability to work independently with minimal supervision.
Effective documentation and knowledge-sharing capabilities.
Ability to mentor and guide junior team members.

Apply Now

Refine Your Search

desktop support engineer jobs in tiruvallur chennai tamil nadu

Engineer Desktop Support / Help Desk

Testing Engineer

Deskside Engineer

Technical Engineer

Linux Desktop Support Specialist

Hardware Engineer

Junior Engineer - EUC & IT Procurement

Hardware Engineer

Senior Software Engineer, Windows/Desktop Applications - Chennai, India

Operations TL

Junior Estimation Engineer

Engineer - Field Services ( FIS )

Tech Support Executive -Field Engineers/FMS Engineer

Software Engineer

Backend Developer

Support Engineer (AIOC)

Project Intern

Software Engineer – CHN/HYD/Mumbai/Delhi

Field Service Engineer

Laptop Service Engineer

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