Tamil Nadu Facilitator Jobs – 71 Open Jobs Today

Senior IT Support Facilitator
Sanmina Corporation —Chennai, Tamil Nadu
- Weekend availability
- Oracle
- Software troubleshooting
- SQL
Spoken English Trainer
Learning Matters Pvt. Ltd. —Dharmapuri, Tamil Nadu
- ₹8,000 - ₹15,000 a month
- Part-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Spanish Facilitator
Chettinad – Sarvalokaa Education International School —Kelambakkam, Chennai, Tamil Nadu
- ₹40,000 - ₹1,00,000 a month
- Full-time
- Spanish
- 12th Pass
- In-person
Quick apply
Learning & Development (L&D) Specialist
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
Quick apply
ECONOMICS & ACCOUNTANCY FACILITATOR
The Hillside Prep School —Coimbatore, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Part-time
- Microsoft Office
- Master's degree
- Analysis skills
Quick apply
EHS
Larsen & Toubro —Chennai, Tamil Nadu
- Master's degree
- Bachelor's degree
- Construction experience
Business Interlock Analyst
Accenture —Chennai, Tamil Nadu
- Full-time
- Communication skills
Interior & Architectural Design Trainer
Dreamzone —Madurai, Tamil Nadu
- Up to ₹25,000 a month
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
Quick apply
4d
Content Development Specialist
Avtar —Chennai, Tamil Nadu
- Email
Technical Trainer (STEM)
Rapid Future Technology —Coimbatore, Tamil Nadu
- From ₹20,000 a month
- Full-time
- Engineering
- Master's degree
- Math
- Health insurance
- Life insurance
Quick apply
13h
Teacher / Facilitator
YellowBag Foundation —Madurai, Tamil Nadu
- ₹3,000 - ₹6,000 a month
- Part-time
- Basic math
- English
- Analysis skills
Quick apply
Preschool Teacher
Brainykids international preschool —Bhavani, Tamil Nadu
- ₹8,000 - ₹10,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Paid time off
- Paid sick time
Quick apply
Security Managed Services Practitioner
Accenture —Chennai, Tamil Nadu
- Full-time
- English
- Business development
- Communication skills
4d
Physical Education Teacher
Elixir Learning Academy, Valasaravakkam —Valasaravakkam, Chennai, Tamil Nadu
- ₹6,000 - ₹8,000 a month
- Part-time
- In-person
- Teaching experience
Quick apply
Senior Devops Lead
Capgemini Sogeti —Chennai, Tamil Nadu
11d
Senior Devops Lead
Capgemini —Chennai, Tamil Nadu
11d
Senior Mechanical & Physical Engineer
Capgemini —Chennai, Tamil Nadu
Senior Mechanical & Physical Engineer
Capgemini Sogeti —Chennai, Tamil Nadu

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Senior IT Support Facilitator

Sanmina Corporation -
Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

FTP
Oracle
Software troubleshooting
Call center experience
SQL
Analysis skills
Computer skills
Communication skills
Active Directory
VPN

Full job description

Help Desk Coordinator 3

Duties Of Position : (include specific duties and responsibilities)

Provide basic and Level I support to all IT Groups and external customers/suppliers as required - Shift based (24/7) 3 shifts.
To provide both voice and non- voice based support.
Route and reassign the tickets to the right group for level II activities.
Apply sufficient analysis after gathering required information from the requester for every ticket/issue received before routing it to appropriate teams.
Ability to judge and prioritize the issues and contact Decision support whenever needed.
Follow up of high priority issues and ensuring whether the assignee has updated the Corrective action Plan (CAP) in the ticket.
Understand each process/work flow and perform accordingly with less supervision
Maintain high level of patience and deal with users/requesters/clients with the correct attitude
Managing the accounts and troubleshooting desktop/browser related issues
Coordinating with different support group during Incident management
Educating the users on any outages or emergencies created in Change Control Notification.
Business owners or administering the Help Desk application

Handle user queries and support activities
This role will require the individual to provide shift cover including weekends on a rotating basis.
Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity.
Escalate problems to appropriate individuals/groups based on established guidelines and procedures.
Provide basic IT support to internal end-users and external customers/suppliers as required.
Ability to work both independently and within a team environment.
Fundamentals of Active Directory.
Fundamentals of VPN.
Processing Smart Vault, Rapid Response, Oracle, Connex, FTP requests.
Provision employees (onboarding/offboarding) by facilitating user account support as required.
Responsible for Log tickets, Tracking the progress, updating and closing the tickets as per the status.
Maintain IT tickets within their SLA expectations.
Answer user queries and service requests in the ticketing system.
Have a strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
Incident management and coordinating with support teams to provide follow-up and progress updates.
Escalate as and when needed and monitor progress on critical and priority tickets.
Strong communication skills to handle all level end-users.
Basic knowledge of SQL and Data Studio is an added advantage.
Prepare accurate and timely reports.
Knowledge and understanding of the process and be up to date on any changes.
Managing and prioritizing the requests queue.

Qualification Required : (Education, Experience, Skills, etc.., Please be specific)Qualifications Required:
o Univeristy Degree - Engineering / Science / Arts Graduates keen on working in a support environment
O Prior call center experience would be an added advantage
o Basic knowledge of computer..
o Good Analytical Skills
o Good in logical reasoning
o Experience or exposure in Service handling or customer handling.
o Excellent written and spoken communication.
o Systematic approach to problem-solving
o Report writing abilities.
o Ability to communicate effectively and work with all levels within the organization.
Help Desk Coordinator (Levels 1 through 4): Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation Help Desk Coordinator : Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation. Note: May be internal and external client-focused for company-hosted web-enabled solutions. Graduation and above with Interest on customer handling. .

Apply Now

Refine Your Search

facilitator jobs in tamil nadu

Senior IT Support Facilitator

Spoken English Trainer

Spanish Facilitator

Learning & Development (L&D) Specialist

ECONOMICS & ACCOUNTANCY FACILITATOR

EHS

Business Interlock Analyst

Interior & Architectural Design Trainer

Content Development Specialist

Technical Trainer (STEM)

Teacher / Facilitator

Preschool Teacher

Security Managed Services Practitioner

Physical Education Teacher

Senior Devops Lead

Senior Devops Lead

Senior Mechanical & Physical Engineer

Senior Mechanical & Physical Engineer

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