Goregaon East Mumbai Maharashtra Customer support coordinator Jobs – 219 Open Jobs Today

Contractor, Publications Coordinator
Cactus Communications Services Pte. Ltd. —Mumbai Suburban District, Maharashtra
- CRM software
- Microsoft Excel
- English
4h
Service Support Senior Coordinator
Sourceo —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- CRM software
1d
Front Desk Coordinator – Premium Dental Clinic
BHARATI PRAKASH BHAYANI —Lower Parel, Mumbai, Maharashtra
- ₹75,000 - ₹1,00,000 a month
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
Quick apply
9d
Lead HSE Coordinator
Sourceo —Mumbai, Maharashtra
- Engineering
- English
- Microsoft Office
1d
Data Entry Operator cum coordinator
Smartech Global Solutions —Andheri East, Mumbai, Maharashtra
- ₹15,000 - ₹22,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Databases
Quick apply
1d
Sales Co-ordinator
B&V Membranes —Mahape, Maharashtra
- ₹11,532.08 - ₹31,318.16 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
8d
Sales Coordinator
gHRig People Solutions —Mumbai, Maharashtra
- ₹16,00,000 a year
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
Quick apply
Sales Co-ordinator
MPOWER INDIA PRIVATE LIMITED —Vashi, Navi Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
Quick apply
4d
Sales Coordinator
Trisita Engineering Llp —Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick apply
14d
Assistant - Area Service Manager
Electrolab —Mumbai, Maharashtra
- Laboratory experience
- Bachelor's degree
- Diploma
11d
Inhouse Sales Coordinator (Hotel Industry)
Tunga International —Andheri East, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Health insurance
- Cell phone reimbursement
Quick apply
Sales Coordinator
Ecolux Enterprises —Andheri East, Mumbai, Maharashtra
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid sick time
Quick apply
Sales Assistant
KKV TEA & COFEE PVT LTD —Vile Parle, Mumbai, Maharashtra
- ₹8,495.40 - ₹32,369.49 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
2d
Project Co-ordinator (Fresher)
Xovient technology pvt. ltd —Airoli, Navi Mumbai, Maharashtra
- ₹23,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Examination Coordinator
Shri Vile Parle Kelavani Mandal —Mumbai, Maharashtra
- Microsoft Excel
- Customer service
- Master's degree
Sales Co-ordinator
Astra Chemtech Private Limited —Mumbai District, Maharashtra
- ₹20,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Marketing Coordinator
AV —Goregaon, Mumbai, Maharashtra
- ₹9,732.75 - ₹34,730.26 a month
- Full-time
- Microsoft Excel
- Research
- Business development
Quick apply
1d
Sales Coordinator
Pannest Integrated Services Pvt. Ltd. —Andheri, Mumbai, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
Quick apply
Executive Secretary – Vice President : Real Estate
Roswalt Realty —Mumbai, Maharashtra
- ₹90,000 - ₹1,00,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
- Paid sick time
Quick apply
11d
Examination Coordinator
Narsee Monjee Institute of Management Studies (NMIMS) —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Doctoral degree
- Customer service

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Contractor, Publications Coordinator

Cactus Communications Services Pte. Ltd.
Mumbai Suburban District, Maharashtra

Apply Now

Job details

Contractual / Temporary
4 hours ago

Qualifications

Jira
CRM software
Microsoft Excel
English
Master's degree
Project management
Quality assurance
Bachelor's degree
Zendesk
Communication skills

Full job description

Job description:

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events

CACTUS is hiring a publications coordinator on a contractual basis, to support academic researchers and scholarly publishing customers with their various publication and expert-driven needs.

You will interface directly with multiple technical peers and will be the face of the company to our customers, building and maintaining effective, positive, and professional partnerships. You will be responsible for overseeing projects from start to finish through clear and timely communication and ensure on time delivery and customer satisfaction.

Job responsibilities:

Develop an excellent partnership with customers and follow through on customer commitments with a strong sense of ownership and integrity.
Efficiently manage service offerings/packs/projects to deliver superior customer experience. This includes but is limited to tracking progress, deciding appropriate next steps, and coordinating with customers and internal stakeholders effectively.
Perform quality assurance checks on the project-specific workflows and additional tasks to ensure quality work and timely delivery
Analyze, triage, and resolve customer concerns effectively by coordinating with the relevant teams (where needed)
Contribute effective and well-written knowledge base articles for all round team improvement and upskilling.

Qualifications and prerequisites:

Bachelors/Master’s degree in any discipline
2+ years of client service and project management experience
Solid understanding of Microsoft applications, especially excel and power automate
Excellent professional oral and written English communication skills,strong problem solving skills and drive to provide superior levels of service and expertise

Demonstrated ability to work effectively within a team with a high-performance work culture and deadline-driven goals.
Experience with CRM tools (Freshdesk, Zendesk, Jira etc.)
Experience in the STEM publishing industry.

Application process:

Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds. For this role, the process starts with a take home assignment, followed by an interview with the hiring managers.

Equal Opportunity

Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.

Accelerating from Anywhere

As a remote-first organization, these are essential attributes we look for in all our candidates.

Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.
Documenting work that brings everyone on the same page.
Maturity to choose between synchronous and asynchronous collaboration.
Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.

About Us:

Established in 2002, Cactus Communications (cactusglobal.com) is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.

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customer support coordinator jobs in goregaon east mumbai maharashtra

Contractor, Publications Coordinator

Service Support Senior Coordinator

Front Desk Coordinator – Premium Dental Clinic

Lead HSE Coordinator

Data Entry Operator cum coordinator

Sales Co-ordinator

Sales Coordinator

Sales Co-ordinator

Sales Coordinator

Assistant - Area Service Manager

Inhouse Sales Coordinator (Hotel Industry)

Sales Coordinator

Sales Assistant

Project Co-ordinator (Fresher)

Examination Coordinator

Sales Co-ordinator

Marketing Coordinator

Sales Coordinator

Executive Secretary – Vice President : Real Estate

Examination Coordinator

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