Senior BPO Coordinator
C.H. Robinson —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Paid time off
- Paid sick time
3h
Sr. Customer Service Executive - Capacity Planning & Management
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Service Engineer - Customer Support
chanlong manufacturing and trading pvt ltd —Poonamallee, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- In-person
Quick apply
Service Coordinator / Spare Parts Management
ZF —Chennai, Tamil Nadu
- Microsoft Excel
- Customer service
- English
3d
Client Coordinator
MCare Pro Health Services Private Limited —Chennai, Tamil Nadu
- ₹19,000 - ₹35,000 a month
- Full-time
- Walk-in
- Microsoft Word
- Computer literacy
- English
- Commuter assistance
Quick apply
Process Lead - Accounts Payable
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
- Paid sick time
8d
Service Coordinator
Musee Musical Pvt Ltd —Chennai, Tamil Nadu
- ₹22,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
- Flexible schedule
Quick apply
9d
Marketing Coordinator
Shuter Enterprises India pvt Limited —Raja Annamalaipuram, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
TL - Contract Administration - APAC
Vestas —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Sales and Service Coordinator
Visma Instruments and Technologies —Porur, Chennai, Tamil Nadu
- Full-time
- English
- Microsoft Office
- Presentation skills
Sales Coordinator
Bluewings Consultancy Pvt Ltd —Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Assistant Manager - Capacity Planning & Management
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Invoice Administrator
Emerson —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Business Administration
- Health insurance
Client Coordinator - HR
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Salesforce
- Bachelor's degree
- Business Administration
Executive - Client Coordination(Mastering)
Qube Cinema —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Communication skills
Business Development Executive (BDE)
Integrated Assessment Services Pvt Ltd —Thirumangalam, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- Business development
- Flexible schedule
Quick apply
Analyst, Global Delivery
TransUnion —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- SQL
2d
Customer Care Executive
Run Service Infocare Pvt Ltd —Kelambakkam, Chennai, Tamil Nadu
- ₹16,000 - ₹20,000 a month
- Microsoft Office
- Bachelor's degree
- Computer skills
Quick apply
Branch Coordinator
PR Learning Academy —Velachery, Chennai, Tamil Nadu
- ₹14,542.79 - ₹20,000.00 a month
- Part-time
- Bachelor's degree
- Recruiting
- In-person
Quick apply
Executive/ Senior Executive - HR & Admin
Emerson —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- MSW
- Microsoft Excel
- Health insurance

I want to receive the latest job alerts for customer support coordinator in valasaravakkam chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near valasaravakkam chennai tamil nadu

Client Coordinator jobs in Chennai, Tamil Nadu

Service Coordinator jobs in Chennai, Tamil Nadu

Sales Coordinator jobs in Porur, Chennai, Tamil Nadu

Senior Coordinator jobs in Chennai, Tamil Nadu

Sales Coordinator jobs in Chennai, Tamil Nadu

General Manager jobs in Chennai, Tamil Nadu

Operations Manager jobs in Coimbatore, Tamil Nadu

Purchase Manager jobs in Bengaluru, Karnataka

Client Coordinator jobs in Kolkata, West Bengal

Hospital Management ,floor Coordinator jobs in Indore, Madhya Pradesh

Coordinator jobs in Hyderabad, Telangana

Preschool, Coordinator Academic Head jobs in Hyderabad, Telangana

Client Coordinator jobs in Hyderabad, Telangana

Client Coordinator jobs in Remote

Pgt, Vice Principal, Academic Coordinator jobs in Delhi, Delhi

Remote Work Digital Marketing jobs in Delhi, Delhi

Marketing Coordinator jobs in Ahmedabad, Gujarat

Digital Marketing, Work From Home jobs in Madurai, Tamil Nadu

Marketing Coordinator jobs in Thiruvananthapuram, Kerala

Academic Coordinator jobs in Calicut, Kerala

Senior BPO Coordinator

C.H. Robinson -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
3 hours ago

Benefits

Paid time off
Paid sick time

Qualifications

Revenue management
Microsoft Office
Analysis skills
Bachelor's degree
Billing
Communication skills

Full job description

C.H. Robinson is seeking a Senior BPO Coordinator to join our team. In this role, you will be responsible for managing shipment operations and supporting invoicing activities for assigned shipments while ensuring compliance with customer SOPs and operational requirements.

You will coordinate shipment activities, resolve issues proactively, and ensure operational and billing requirements are completed accurately and on time. Additionally, you will support the timely and accurate creation of customer invoices while meeting service and operational KPIs.

Strong global forwarding knowledge, operational focus, and ownership of assigned shipments are critical to success in this role. Knowledge of invoicing processes and INCOTERMS is an added advantage.

Responsibilities:

The duties and responsibilities of this position consist of, but are not limited to, the following:

Maintain Operational Excellence:

Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
Understand and input applicable financial components of shipments to generate correct billing for customers
Apply industry knowledge and critical thinking to adapt processes/create solutions in response to challenges both internally and externally
Create, maintain, and update shipments in Navisphere, ensuring accurate data
Provides track and trace service to customers and generates shipment documents
Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.

Facilitate Relationships:

Build great relationships with customers, responding timely and following up on issue resolution
Communicate clearly, timely, and effectively with Customers/Agents, CHR offices, and Outside Vendors
Act as a key customer contact and subject matter expert
Work effectively in a team environment and collaborate cross-functionally, building relationships with account management identifying client by identifying and proposing process improvement and/or consultative leads
Monitor shipments trends and its impact to our processes and operations

Invoicing:

Ensure accurate and timely customer invoicing by validating shipment financials, customer-specific billing requirements, and applicable charges, while resolving billing discrepancies and supporting revenue realization in accordance with SOPs and service standards.

Other Activities:

Ensure customer SOPs are maintained and adhered to
Make recommendations to improve or implement technology solutions to recognize efficiencies and improve net revenue
Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

Bachelor’s degree from an accredited college or university
Minimum 3 years of Global Forwarding Operations experience
Experience in invoicing, billing, or revenue management
Knowledge of international trade and Incoterms.
Effective written and verbal communication skills

Preferred Qualifications:

Proficiency in Microsoft Office Suite of programs
Experience working in a shared services or BPO environment
Excellent attention to detail and accuracy
Strong analytical and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Values a diverse and inclusive work environment

Your Health, Wealth, and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Group Mediclaim Policy (GMC)
Group Personal Accident (GPA) policy
Covid-19 related coverage and reimbursement
Employee State Insurance Corporation (ESIC)
Group Term Life (GTL) Insurance Plan for employees
Employee Stock Purchase Plan (ESPP)
Investment Declaration & Flexi Benefit Plan
Variable Pay based on position
Flexible work arrangements
Paid Privilege, Casual and Sick Leaves
Paid Maternity & Paternity Leaves
Paid Compassionate Leaves
Paid Public Holidays
Paid time off to vote
Reward & Recognition Program
Wedding Allowance
Special Mobility Assistance
Employee Wellness Initiatives
Plus a broad range of career development, networking, and team-building opportunities

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Apply Now

Refine Your Search

customer support coordinator jobs in valasaravakkam chennai tamil nadu

Senior BPO Coordinator

Sr. Customer Service Executive - Capacity Planning & Management

Service Engineer - Customer Support

Service Coordinator / Spare Parts Management

Client Coordinator

Process Lead - Accounts Payable

Service Coordinator

Marketing Coordinator

TL - Contract Administration - APAC

Sales and Service Coordinator

Sales Coordinator

Assistant Manager - Capacity Planning & Management

Invoice Administrator

Client Coordinator - HR

Executive - Client Coordination(Mastering)

Business Development Executive (BDE)

Analyst, Global Delivery

Customer Care Executive

Branch Coordinator

Executive/ Senior Executive - HR & Admin

I want to receive the latest job alerts for customer support coordinator in valasaravakkam chennai tamil nadu

Related Searches

Explore jobs in more locations

Responsibilities:

Required Qualifications:

Preferred Qualifications:

Jobseeker tools

Employer Tools

Browse

Stay Connected