Dilshad Garden Delhi Delhi And tooling engineer Jobs – 171 Open Jobs Today

Service Manager
Optimum Solutions —Noida, Uttar Pradesh
- ₹12,00,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
Quick apply
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Thales —Noida, Uttar Pradesh
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Adobe —Noida, Uttar Pradesh
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CorroHealth Infotech Private Limited —Noida, Uttar Pradesh
- Full-time
- Azure
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5d

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Service Manager

Optimum Solutions -
Noida, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
₹12,00,000 a year

Benefits

Health insurance
Paid time off

Qualifications

Mechanical engineering
Operations management
Mechanical Engineering
Technical support
Microsoft Office
Bachelor's degree
Relationship management
Diploma in Mechanical Engineering
Industrial equipment
Manufacturing
Electrical Engineering
Diploma
Leadership
Communication skills

Full job description

Service Manager

Location: Noida, Uttar Pradesh
Department: Service & Technical Support
Employment Type: Full-Time
Experience: 10+ Years
CTC: Up to ₹12 LPA (Based on experience and overall fit)

About the Company
Optimum Solutions is a trusted name in the sheet metal industry, delivering advanced machinery, tooling, software, automation, and engineering solutions to customers across India. Since 2011, we have been partnering with globally recognized brands to help manufacturers improve productivity, precision, and operational efficiency.

Headquartered in Noida with a growing presence in Chennai and Mumbai, we believe our people are the foundation of our success. We foster a workplace built on collaboration, accountability, continuous learning, and innovation, where every individual has the opportunity to contribute and grow.

About the Role
We are looking for an experienced Service Manager to lead our technical service operations and ensure exceptional customer support across India. The ideal candidate will be responsible for managing the service team, improving service efficiency, maintaining customer satisfaction, and ensuring timely installation, commissioning, maintenance, and troubleshooting of machines.

This role requires a strong technical background, excellent leadership skills, and a customer-first mindset. The successful candidate should be comfortable managing field service operations while continuously improving service quality and operational performance.

Key Responsibilities

Lead and manage the service department, ensuring efficient day-to-day operations.
Plan, coordinate, and monitor installation, commissioning, preventive maintenance, and breakdown support activities.
Supervise and mentor field service engineers, providing technical guidance and performance coaching.
Ensure customer complaints are resolved promptly while maintaining high service standards.
Monitor service KPIs, response time, turnaround time (TAT), first-time fix rate, and customer satisfaction.
Coordinate with the Sales, Spare Parts, and Technical teams to deliver seamless customer support.
Develop preventive maintenance programs and annual service plans for customers.
Ensure proper documentation of service reports, machine history, warranty claims, and customer records.
Manage AMC (Annual Maintenance Contract) activities and identify opportunities for service business growth.
Maintain spare parts planning and inventory coordination to minimize machine downtime.
Conduct technical training programs for customers and internal service engineers.
Prepare monthly service MIS, team performance reports, and operational updates for management.
Ensure compliance with company safety standards and service procedures.
Support continuous improvement initiatives to enhance service quality and operational efficiency.

Required Qualifications

Bachelor's Degree or Diploma in Mechanical Engineering, Electrical Engineering, Electronics, Mechatronics, or a related field.
Minimum 10 years of experience in service operations, technical support, or after-sales service.
At least 3–5 years of experience leading a service team.
Strong technical knowledge of industrial machinery, automation systems, or manufacturing equipment.
Experience in installation, commissioning, troubleshooting, and preventive maintenance.
Excellent leadership, communication, and customer relationship management skills.
Ability to handle multiple projects and prioritize service activities effectively.
Proficiency in Microsoft Office and service reporting tools.
Willingness to travel for customer visits whenever required.

Preferred Skills

Service Operations Management
Team Leadership
Customer Relationship Management
Preventive & Breakdown Maintenance
Installation & Commissioning
Technical Troubleshooting
AMC Management
Spare Parts Planning
Root Cause Analysis
Service Planning & Scheduling
MIS & Performance Reporting
Process Improvement

What We Offer

Competitive compensation up to ₹12 LPA
Performance-based incentives
Annual performance appraisal
Health Insurance
Paid Leave as per company policy
Travel allowance for official assignments
Learning and professional development opportunities
A collaborative and growth-oriented work environment
Opportunities to lead high-impact technical projects and build a high-performing service team
Annual Bonus

Pay: ₹1,200,000.00 per year

Work Location: In person

Quick apply

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and tooling engineer jobs in dilshad garden delhi delhi

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