Noida Sector 62, Noida, Uttar Pradesh Customer support associate Jobs – 87 Open Jobs Today

Assistant Manager - Training
Marriott International, Inc —Ghaziabad, Uttar Pradesh
- Full-time
- Customer service
- No experience needed
- Bachelor's degree
Managing Consultant - People Advisory 4D
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Remote
- English
- Finance
- Master's degree
Quick apply
7d
TA (Low Medium Complexity | Transactional Execution)-PA
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Finance
- Master's degree
Quick apply
13d
Tech Support Trainee
CSG Technosol Pvt. Ltd. —Noida, Uttar Pradesh
- ₹1,20,000 - ₹2,40,000 a year
- Full-time
- English
- Bachelor's degree
- Typing
Quick apply
3d
Learning and Development Associate
TravClan Technology India —Connaught Place, Delhi, Delhi
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Communication skills
ERPNext Implementation Consultant Internal (Contract)
COMBUSTION RESEARCH ASSOCIATES —Noida, Uttar Pradesh
- JavaScript
- Manufacturing
- Communication skills
Sales Enablement Executive
Nucleus Software —Noida, Uttar Pradesh
- Microsoft Excel
- Sales
- Analysis skills
Assistant Training Manager / Training Manager
Marriott International, Inc —Faridabad, Haryana
- Full-time
- Customer service
- No experience needed
- Bachelor's degree
13d
Learning and Development Manager
TravClan Technology India —Connaught Place, Delhi, Delhi
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Public speaking
- Training & development
Customer Support Associate
Dr.Veda private Limited —Pitampura, Delhi, Delhi
- ₹12,000 - ₹14,000 a month
- Full-time
- In-person
Quick apply
3d
Senior Staff Engineer - IT
R1 RCM, Inc. —Noida, Uttar Pradesh
- Weekend availability
- Azure
- Software troubleshooting
- APIs
Lead Assistant Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
3883830-Executives
EXL Service —Noida, Uttar Pradesh
- Full-time
Senior Bid Management Analyst
Conduent Business Services India LLP —Noida, Uttar Pradesh
- Email
10h
5A-Salesforce
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Computer Science
- Salesforce
Quick apply
HRO (TA-Low Medium Complexity | Transactional Execution)-PD
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Finance
- Master's degree
Quick apply
Oracle Cloud Supply Chain Management (Managed Services)
Huron Eurasia India Private Limited —Noida, Uttar Pradesh
- Full-time
- Oracle
- Analysis skills
- Bachelor's degree
Quick apply
Process Developer
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply

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IIM SKILLS —Delhi, Delhi
The selected candidate will be responsible for assisting customers through chat support, resolving queries, and ensuring a positive customer experience.
₹15,000 a month
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Customer Support Executive (CSE)
Dhammatek Limted —Noida, Uttar Pradesh
Deliver a high level of customer satisfaction and enhance the overall customer experience. Resolve customer complaints and concerns effectively.
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Assistant Manager - Training

Marriott International, Inc -
Ghaziabad, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Customer service
No experience needed
Bachelor's degree
Hospitality Management
Human resources
Human Resources
Training & development
Leadership

Full job description

Additional Information
Job Number26076500
Job CategoryHuman Resources
LocationKhasra No. 1108, Ghaziabad, Uttar Pradesh, India, 201001
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

CORE WORK ACTIVITIES

Administering Employee Training Programs

Promotes and informs employees about all training programs.

Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Helps employees identify specific behaviors that will contribute to service excellence.

Ensures employees receive on-going training to understand guest expectations.

Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

Meets with training cadre on a regular basis to support training efforts.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Evaluating Training Programs Effectiveness

Monitors enrollment and attendance at training classes.

Meets regularly with participants to assess progress and address concerns.

Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.

Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Measures transfer of learning from training courses to the operation.

Ensures adult learning principles are incorporated into training programs.

Developing Training Program Plans and Budgets

Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.

Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

Makes any necessary adjustments to training methodology and/or re-trains as appropriate.

Aligns current training and development programs to effectively impact key business indicators.

Establishes guidelines so employees understand expectations and parameters.

Develops specific training to improve service performance.

Drives brand values and philosophy in all training and development activities.

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing Training Budgets

Participates in the development of the Training budget as required.

Manages budget in alignment with Human Resources and property financial goals.

Manages department controllable expenses to achieve or exceed budgeted goals.

Utilizes P-card if appropriate to control and monitor departmental expenditures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

customer support associate jobs in noida sector 62, noida, uttar pradesh

Assistant Manager - Training

Managing Consultant - People Advisory 4D

TA (Low Medium Complexity | Transactional Execution)-PA

Tech Support Trainee

Learning and Development Associate

ERPNext Implementation Consultant Internal (Contract)

Sales Enablement Executive

Assistant Training Manager / Training Manager

Learning and Development Manager

Customer Support Associate

Senior Staff Engineer - IT

Lead Assistant Manager

3883830-Executives

Senior Bid Management Analyst

5A-Salesforce

HRO (TA-Low Medium Complexity | Transactional Execution)-PD

Oracle Cloud Supply Chain Management (Managed Services)

Process Developer

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