Dl Chat support Jobs – 82 Open Jobs Today

Account Support Executive
Ammahtech Savvy Pvt Ltd —Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- Software troubleshooting
- In-person
- Cell phone reimbursement
Quick apply
Infinity Customer Success Associate
Atlys —Delhi, Delhi
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
Customer Support Executive
RoadCast —West District, Delhi
- CRM software
- Customer service
- English
Customer Assistant
Startup Khata —South West District, Delhi
- ₹10,543.33 - ₹15,000.00 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Engineering Manager - Mobile
Atlys —Delhi, Delhi
- Full-time
- System design
- Bachelor's degree
- Communication skills
Quick apply
Senior User Experience Designer / Product Designer
Spark Eighteen —Delhi, Delhi
- Full-time
- SQL
- JavaScript
- AI
- Health insurance
Service Desk Subject Matter Expert (SME)
Tata Consultancy Services —Delhi
- Bachelor's degree
- Leadership
- Communication skills
2d
SOC Analyst L2
NTT Ltd —Delhi, Delhi
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Talent Acquisition Intern
Atlys —Delhi, Delhi
- Full-time
- Bachelor's degree
- Recruiting
- Communication skills
Quick apply
5d
AI Conversational Chatbot Developer
Benovymed Healthcare —Delhi, Delhi
- Master's degree
- AWS
- Bachelor's degree
Business Strategy & Operations
Lenskart Solutions —Delhi, Delhi
- Full-time
- Master's degree
- AI
- MBA
4d
SOC Analyst L2
NTT DATA —Delhi, Delhi
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Business Strategy & Operations
Lenskart —Delhi, Delhi
- Full-time
- Master's degree
- AI
- MBA
Quick apply
3d
Technical Architect
Consilium Software —Delhi, Delhi
- Email
- Remote
- DevOps
- JavaScript
- Agile
Customer Happiness Specialist (5-12 YRS)
Rage Coffee —Delhi
- Full-time
- English
Customer Support Executive
Mansukh —Delhi
- Bachelor's degree
Category Program Manager
Testbook —Delhi, Delhi
- Full-time
- CRM software
- Analysis skills
- Typing
Collection Coordinator
DrinkPrime —Delhi, Delhi
- Full-time
People Success Intern
Atlys —Delhi, Delhi
- Full-time
- Bachelor's degree
- Communication skills
Quick apply
Cross Technology Managed Services Engineer (L1)
NTT DATA —Delhi, Delhi
- Full-time
- Bachelor's degree
4d

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Account Support Executive

Ammahtech Savvy Pvt Ltd
Delhi, Delhi

Quick apply

Job details

Full-time
₹15,000 - ₹30,000 a month

Benefits

Provident Fund
Cell phone reimbursement

Qualifications

Tally
Software troubleshooting
Customer support

Full job description

Job Description:

We are seeking a skilled and customer-focused Tally Support Executive to join our team and provide exceptional support for Tally Prime, our latest accounting and business management software. As a Tally Support Executive, you will be the primary point of contact for our valued customers, assisting them with technical issues, inquiries, and ensuring their seamless experience with Tally Prime.

Responsibilities:

Customer Support: Respond promptly to customer inquiries through various channels, including phone, Remote, email, and chat, regarding Tally Prime functionalities, technical issues, and general queries.
Troubleshooting: Diagnose and resolve customer issues related to Tally Prime, including software installations, configuration, data management, and troubleshooting errors.
Remote Assistance: Provide remote support to customers, guiding them step-by-step to resolve issues and ensure their software is functioning optimally.
Knowledge Base: Contribute to building and updating the knowledge base and FAQs to enable self-help for customers and enhance support efficiency.
Escalation Management: Escalate complex issues to higher-level support or development teams, ensuring timely and effective resolution.
Customer Training: Offer basic product training to customers to help them effectively use Tally Prime and leverage its full potential.
Bug Reporting: Identify and document software bugs, forward them to the TallyHO team, and follow up on issue resolutions.
Customer Feedback: Gather feedback from customers through Google Review or drafting mail to company, understand their pain points, and advocate for improvements in the product and support process.
Documentation: Maintain comprehensive and accurate records of customer interactions, technical solutions, and resolutions in the ticketing system.
Continuous Learning: Stay updated with Tally Prime updates, new features, and industry trends to provide the best support experience to customers.
Customer Annual Contract Service: Track frequent customer calling for support and tell them to get in Annual Support Contract with minimal price for seamless support.
Tally Implementation: Understand the Implementation Segment wise were time taking process is involved and same communicate with customer to pay for implementation charges.
Google Review: End of the support call, make it mandatory to ask customer to leave a google review in order to boost our company Branding.
Revenue Generation: One should understand that whenever & wherever found that customer requirement can be fulfilled by us then immediately should inform sales team to get the closure.
TallyAWS or TallyCloud: One should offer Tally user to come online and experience the Tally on Cloud workflow.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

chat support jobs in dl

Account Support Executive

Infinity Customer Success Associate

Customer Support Executive

Customer Assistant

Engineering Manager - Mobile

Senior User Experience Designer / Product Designer

Service Desk Subject Matter Expert (SME)

SOC Analyst L2

Talent Acquisition Intern

AI Conversational Chatbot Developer

Business Strategy & Operations

SOC Analyst L2

Business Strategy & Operations

Technical Architect

Customer Happiness Specialist (5-12 YRS)

Customer Support Executive

Category Program Manager

Collection Coordinator

People Success Intern

Cross Technology Managed Services Engineer (L1)

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