Dehu Pune Maharashtra It customer service representative Jobs – 88 Open Jobs Today

Credit Controller SME
NielsenIQ —Pune, Maharashtra
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
Quick apply
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Business Development Specialist
Redaptive, Inc. —Pune, Maharashtra
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Health insurance
- Paid time off
Sea Logistics Sales Representative - Pune
Kuehne+Nagel —Pune, Maharashtra
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Business Development Specialist (m/f/d) in India
CONTACT Software GmbH —Pune, Maharashtra
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- CAD
- Customer service
- Flexible schedule
SAP RGC Role Designer-VOIS
Vodafone —Pune, Maharashtra
- Full-time
- English
- Continuous improvement
- Communication skills
Front Desk Receptionist
MALPANI GROUP —Pune, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Walk-in
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Business Associate - Sept 2025
ZenTrades —Pune, Maharashtra
- Microsoft Office
- Analysis skills
- Internship
Commercial Real Estate (CRE) Loan Processor & Closer
Avana Companies —Pune, Maharashtra
- Urgently hiring
- English
- Finance
- Analysis skills
SRM - Business Associate - Sept 2025
ZenTrades —Pune, Maharashtra
- Microsoft Office
- Analysis skills
- Internship
Field Operations Executive - Chinchwad
Rentokil Initial —Pimpri-Chinchwad, Maharashtra
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
Quick apply
Sales Development Representative Intern
P99SOFT Pvt Ltd —Pune, Maharashtra
- Full-time
- CRM software
- Salesforce
- Master's degree
- Health insurance
- Flexible schedule
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Sr. Business Development Manager
Skynet Technologies —Pune, Maharashtra
- Full-time
- Business development
- Team management
Sales Development Representative - 2025
ZenTrades —Pune, Maharashtra
- Microsoft Office
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VIT - Sales Development Representative- Sept 2025
ZenTrades —Pune, Maharashtra
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Manipal Institute - Business Assciate - Sep 2025
ZenTrades —Pune, Maharashtra
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LPU - Business Associate Internship - Oct 2025
ZenTrades —Pune, Maharashtra
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ZenTrades —Pune, Maharashtra
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- Bachelor's degree
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Senior Sales Manager (Region - US)
CrelioHealth —Pune, Maharashtra
- Sales
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- Leadership
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Credit Controller SME

NielsenIQ -
Pune, Maharashtra

Quick apply

Job details

Full-time
13 days ago

Qualifications

IFRS
Finance
Analysis skills
Bachelor's degree
GAAP
AI
Chartered Financial Analyst
Accounting
Communication skills

Full job description

Job Description

Position Summary:

The Subject Matter Expert (SME) – Invoice to Cash will be responsible for providing expert knowledge, process leadership, and operational support across all I2C functions, including billing, invoicing, collections, cash application, dispute resolution, and reporting. This role will act as the primary point of contact for process improvements, escalations, training, and ensuring compliance with organizational policies and service-level expectations. Support to the team lead and leading the team in absence of the team lead.

Key Responsibilities:

Debt Collection Management: Oversee the collection of debts and manage receivables for own portfolio, executing the implemented strategies to reduce days sales outstanding (DSO) and minimize overdue accounts. Ensure delivery of required service levels and KPIs, and manage day-to-day credit control operations to achieve set targets. Oversee credit risk assessments and manage customer credit limits in collaboration with Sales and Legal.
Attitude/ Nature: A person who can understand people and go-to person in the team.
Transformation & Continuous Improvement: Identify process gaps, automation opportunities, and efficiency improvements using Lean/Six Sigma practices. Collaborate with digital/automation teams to enhance workflow tools, ERP functionality, and reporting dashboards. Drive implementation of best practices across the I2C function.
Stakeholder Engagement: Work closely with the Global Finance Director, senior management, and commercial colleagues to align the Invoice to Cash functions with overall financial strategies and resolve billing and collection disputes. Serve as key liaison between finance, sales, cash applications, customer service, and IT for I2C-related matters. Work closely with internal audit, compliance, and risk teams during audits or control assessments.
Training & Enablement: Deliver process training, refreshers, and coaching to team members. Support new transitions, migrations, and knowledge transfer (KT) activities. Maintain a knowledge repository and ensure effective onboarding for new hires.
Deliverables: Must communicate & follow up effectively with Client Service / Revenue Controllers regarding commercial dispute resolutions and additional actions to accelerate the collection process.
Strategic Projects: Provide strategic support for finance and collections-related projects by offering subject matter expertise and leadership to ensure successful execution and measurable outcomes. Focus on enhancing portfolio management, contributing to process standardization, and driving continuous improvement initiatives—all while maintaining a high standard of operational excellence.
Operational Excellence: Reporting to be completed for the region and ensuring the GL’s are reconciled. Providing the AR & DSO analysis to the team lead and manager for the region.

Qualifications

Bachelor’s degree in Finance, Accounting, or related field. Professional certification such as IFRS, US-GAAP, CPA or CFA is a add on.
Minimum 7 years of Cash Collections experience, particularly in credit and collections.
Technical Skills: Proficiency in financial software and ERP systems, particularly those related to invoicing and cash collection.
Analytical Skills: Strong analytical abilities to assess credit risks and financial data, enabling strategic decision-making and operational adjustments.
Communication and Interpersonal Skills: Excellent communication and interpersonal skills, capable of managing internal and external stakeholder relationships effectively.

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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Refine Your Search

it customer service representative jobs in dehu pune maharashtra

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