Chengalpattu Chennai Tamil Nadu Customer support coordinator Jobs – 114 Open Jobs Today

Customer Service Coordinator
Unidos Technology —Neelankarai, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
2h
Project Coordinator
SAMMS TECH SPM & AUTOMATION —Thirumullaivayal, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Food provided
Quick apply
Safety Manager, I, Safety Manager, I
ASSPL - Tamil Nadu - D31 —Chennai, Tamil Nadu
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Store In-charge
Wiser By The Mile —Ambattur, Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Email
- Microsoft Excel
- Inventory management
- ERP systems
Quick apply
Campaign Quality Assurance Specialist
Havas Group —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
Sales Operations Executive
Sunchem Marketing Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply
7d
Co-ordinator Customer Support Department
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹5.80 an hour
- Full-time
Urgent Requirement For Area Sales Manager
Sunshine Manpower Solution And Services —Chennai, Tamil Nadu
- ₹7,00,000 - ₹8,50,000 a year
- Sales
- Master's degree
- Bachelor's degree
WHS Manager, WHS Manager
ASSPL - Tamil Nadu - D31 —Chennai, Tamil Nadu
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
7d
Sales Coordinator
Chennai Engineering Automations —Ambattur, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- 12th Pass
Quick apply
Appraisal Coordinator
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
- Full-time
- Customer service
- Communication skills
- Commuter assistance
Quick apply
Training Coordinator
Vestas —Chennai, Tamil Nadu
- Full-time
- Presentation skills
- Recruiting
Sales Coordinator
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Sales
- B.Sc
- English
Sales Coordinator
Apt Tools & Machinery India Pvt Ltd —Nerkundrum, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Multi carrier - Landside Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Material Planning & Coordination Executive
SAMMS TECH SPM & AUTOMATION —Thirumullaivayal, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Industrial Automation Trainer
IPCS Global solutions pvt ltd —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Programmable logic controllers
- Bachelor's degree
- Travel
- Commuter assistance
Quick apply
5d
Manager - Accounts and Finance
Sree Subhiksha Housing and Enterprises Pvt Ltd —Chennai, Tamil Nadu
- Master's degree
- Bachelor's degree
- Accounting
Quick apply
Product Owner
FARMWISEAI PRIVATE LIMITED —Chennai, Tamil Nadu
- Email
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
Sales and Service Coordinator
Visma Instruments and Technologies —Porur, Chennai, Tamil Nadu
- Full-time
- English
- Microsoft Office
- Presentation skills

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Customer Service Coordinator

Unidos Technology
Neelankarai, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month
2 hours ago

Benefits

Provident Fund

Qualifications

Microsoft Word
Microsoft Excel
CSS
Quality management
ISO 9001
Microsoft Office
Analysis skills
Business Administration
Diploma
Communication skills

Full job description

Designation : Co-Ordinator Customer Service Support

Educational Qualification : Diploma (preferably in Business Administration, Engineering, or related field)

Experience : 3 to 4 yrs Experience

Working days : 5

Gender : Male & Female

Salary : 23K to 25K

Key Responsibilities

1. Customer Interaction & Support  Receive, record, and respond to customer inquiries through phone, email, and other approved communication channels.  Provide accurate and timely information regarding products, services, order status, delivery schedules, and support processes.  Maintain professional, courteous, and customer-focused communication at all times.

2. Complaint & Feedback Management  Register and document customer complaints, feedback, and suggestions in accordance with established QSP requirements.  Analyze customer complaints and coordinate with relevant internal departments to conduct root cause analysis and implement corrective actions.  Ensure timely resolution and closure of customer complaints and communicate outcomes clearly to customers.  Maintain complete records of complaints, corrective actions, and closure evidence.

3. Order & Service Coordination  Coordinate with Sales, Production, Stores, Dispatch, and other relevant teams to support order processing and delivery commitments.  Monitor service requests and ensure adherence to agreed timelines and service levels.  Proactively inform customers about any delays, changes, or issues impacting delivery or service.

4. Documentation & Record Control  Maintain customer-related records, including complaints, feedback forms, service reports, and communication logs.  Ensure all Customer Service & Support (CSS) records are controlled, updated, and retained as per ISO 9001 / QMS requirements.  Support document control activities related to CSS procedures, formats, and records. SCIGENICS BIOTECH PRIVATE LIMITED JOB DESCRIPTION

5. Quality & Process Compliance SB/HR/RC/22  Comply strictly with the Customer Service & Support QSP and related procedures.  Participate in internal audits and support timely closure of audit findings related to CSS activities.  Ensure compliance with customer-specific requirements, statutory requirements, and contractual obligations.

6. Performance Monitoring & Reporting  Monitor customer satisfaction levels and defined key performance indicators (KPIs).  Prepare and submit periodic reports on customer complaints, response times, resolution status, and satisfaction trends.  Provide CSS performance data and inputs for management review meetings.

7. Continuous Improvement  Identify opportunities to improve customer service processes and service delivery effectiveness.  Recommend corrective and preventive actions based on customer feedback, complaint trends, and performance data.  Support the implementation of improvement actions and monitor their effectiveness. Authority  Communicate directly with customers regarding routine inquiries, service updates, and complaint status.  Coordinate with internal departments to facilitate issue resolution.  Recommend corrective and preventive actions for recurring or critical customer issues. Skills & Competencies  Strong verbal and written communication skills  Effective interpersonal and coordination abilities  Good documentation and reporting skills  Basic knowledge of ISO 9001 / Quality Management Systems  Problem-solving and analytical skills  Proficiency in MS Office applications (Excel, Word, Email) Key Performance Indicators (KPIs)  Customer complaint response time and closure time  Customer satisfaction rating  Number of repeat or recurring complaints  Compliance with QSP, ISO, and audit requirements

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in chengalpattu chennai tamil nadu

Customer Service Coordinator

Project Coordinator

Safety Manager, I, Safety Manager, I

Store In-charge

Campaign Quality Assurance Specialist

Sales Operations Executive

Co-ordinator Customer Support Department

Urgent Requirement For Area Sales Manager

WHS Manager, WHS Manager

Sales Coordinator

Appraisal Coordinator

Training Coordinator

Sales Coordinator

Sales Coordinator

Multi carrier - Landside Specialist

Material Planning & Coordination Executive

Industrial Automation Trainer

Manager - Accounts and Finance

Product Owner

Sales and Service Coordinator

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