Begumpet Hyderabad Telangana Desktop support technician Jobs – 103 Open Jobs Today

Amazon Technical Support Associate
Amazon.com —Hyderabad, Telangana
- ₹3,96,000 - ₹4,70,000 a month
- Weekend availability
- English
- Windows
- 12th Pass
- Health insurance
- Food provided
Technical Support Engineer
Recruise —Hyderabad, Telangana
- ₹18 - ₹19 an hour
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
6h
IT Support Specialist
DoorDash India —Hyderabad, Telangana
- Rotational shift
- Google Suite
- Software troubleshooting
- Customer service
Quick apply
6h
Technical Support Associate
ESN Technologies —Hyderabad, Telangana
- Full-time
- Customer service
- Salesforce
- English
Customer Care - Technical Support Specialist
UWorld, LLC —Hyderabad, Telangana
- Weekend availability
- Windows
- Bachelor's degree
- Data entry
Quick apply
7d
Oracle EBS Finance IT Support Analyst
Hitachi Rail —Hyderabad, Telangana
- Full-time
- Oracle
- Software troubleshooting
- ERP systems
Admin Helpdesk Executive
Uniservice Apartment Solutions —Gopanpalli, Telangana
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Health insurance
Quick apply
Technical Support Engineer
Cambridge Technology Enterprises (CTE) —Hyderabad, Telangana
- Full-time
- Communication skills
Oracle EBS Finance IT Support Analyst
Hitachi —Hyderabad, Telangana
- Full-time
- Oracle
- Software troubleshooting
- ERP systems
Oracle Fusion Technical Support Consultant
Aveva —Hyderabad, Telangana
- Full-time
- Hybrid work
- Oracle
- APIs
- Health insurance
Global Helpdesk Lead
PepsiCo —Hyderabad, Telangana
- Remote
- Software troubleshooting
- Continuous improvement
OPS 2 Technical Support
Indium Software —Hyderabad, Telangana
- Night shift
- Salesforce
- Java
- JavaScript
Services Associate - Compliance Help Desk - Risk and Brand Protection - Hyderabad
Deloitte —Hyderabad, Telangana
- Finance
- Master's degree
- MBA
6d
Junior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)
Telebu —Hyderabad, Telangana
- Databases
- Linux
- Python
Engineer – Technical Support (Broadcast)
Qube Cinema —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Computer networking
PE-CX-Multi Channel Helpdesk
Cognizant —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Software troubleshooting
- Microsoft Office
Senior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)
Telebu —Hyderabad, Telangana
- Databases
- Linux
- Python
Project Manager - IT Projects & support
Sahakar Solutions —Hyderabad, Telangana
- Email
- Project management
- Leadership
- Communication skills
Salesforce System Administrator
Process360 —Hyderabad, Telangana
- Salesforce
- Financial services
- Analytics
Help Desk
Vupadhi Techno Services —Gachibowli, Hyderabad, Telangana
- Management
- Microsoft Office
- Master's degree

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Amazon Technical Support Associate

Amazon.com -
Hyderabad, Telangana

Apply Now

Job details

Full-time
₹3,96,000 - ₹4,70,000 a month

Benefits

Health insurance
Food provided

Qualifications

Operating systems
iOS
English
Windows
Technical support
12th Pass
Recruiting

Full job description

Amazon Technical Support Associate (Work from Office)

Job Overview

Youll be part of Amazons Technical Support team, helping customers with Amazons digital devices and services. From troubleshooting devices like Kindle, Echo, and Fire TV to resolving technical challenges with Prime services or Alexa, youll be the first point of human contact in delivering exceptional customer experiences.
Requirements

You must be 18 years or older.
You must have completed 10+2 education (12th grade) — freshers and experienced candidates welcome.
You must be authorised to work in India.
You must be able to understand, speak, and write English at an advanced level (C1 or above) to support customers in real time.
We strongly recommend using a desktop or laptop to complete your application. Youll need a reliable internet connection, a working camera, and clear audio throughout the process.

Duties Responsibilities

Some of your duties include:

Respond to technical queries from customers via phone, chat, and email
Troubleshoot Amazons digital services and devices in real time
Navigate and review solutions in real-time using a variety of tools
Identify and escalating complex issues when necessary
Proactively gather information to prevent recurring issues
Problem-solve for customers without reading from a script
Provide exceptional customer support and device technical support

You will also need to be able to:

Communicate effectively with strong verbal and written skills
Work comfortably with computers and navigate multiple systems
Have working knowledge of Windows/Mac and mobile operating systems (iOS/Android)
Understand WiFi, internet connectivity, and network setup basics
Be familiar with common security practices for devices and networks
Work varying shifts from Monday to Sunday
Work in rotating shifts (late night and overnight shifts primarily, early morning, afternoon, weekend, and overtime as required)
Be punctual and present for your entire work shifts
Be fully committed to your customer service role while working at Amazon

What it’s like as an Amazon Customer Service Associate in the office

Surroundings. Youll be working in an office environment, assisting customers through phone, chat, and email.
Activity. Youll be at your desk for the majority of your shift, assisting customers through phone, chat, and email.
Temperature. Our office locations provide comfortable, climate-controlled work environments.
Dress code. Business casual attire is appropriate for our office environment.

Why Youll Love Amazon

One of the great things about joining Amazons Technical Support team is that youll receive comprehensive on-the-job training to develop your technical support expertise. Well provide you with a complete equipment package when you join, including a desktop computer, UPS or power supply, and headset. Additionally, we offer a number of benefits, including:

Permanent role with long-term career growth opportunities
Medical insurance
Office perks to suit your needs including 24/7 food and beverage options, games room, and interfaith prayer, lactation and quiet rooms when you need privacy
Site transportation allowance
Meal allowance of ₹1,100 Rs/Month
Night shift premium pay
Lifestyle benefits and retail discounts through our Amazon Extras program
Self-directed and instructor-led training to get you up to speed
Ongoing learning opportunities to develop your skills
Employee support programs and resource groups

A full list of benefits and criteria for each to be offered a successful applicant can be found on our benefits page.
How To Get Started

You can begin by applying above.If you need help with your application, you can start with our step-by-step guide.

If you have questions regarding the hiring process, please visit our support landing page.

If you have a disability and need an accommodation during the application and hiring process, or need to initiate a request prior to starting your Day 1,please visit our People with Disabilities landing page or contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us [email protected] for assistance.
Equal Employment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

I hereby consent to the recording of your video and audio during interview stages and during the term of your employment at Amazon (as applicable) for the purposes of proctoring the assessment and validating your identity. You further agree that Amazon, Amazons authorised personnel or third parties authorised by Amazon may capture and store a screenshot of your face which will be used for the purpose of Amazons internal records purpose and continued identity verification. Further, you may also be required to show a government issued ID (except Aadhaar card) having your photo to Amazon, Amazons authorised personnel or third parties authorised by Amazon during your interview stages and on your first day of joining Amazon as an employee. You consent that a screenshot of the government ID may be captured by Amazon or Amazons authorised personnel, or third parties authorised by Amazon for Amazons internal records purpose and validation of your identity.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visithttps://jobs.amazon.in/people-with-disabilities for more information.

Apply Now

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