Hr Customer support executive (voice) Jobs – 87 Open Jobs Today

Manager – Business & Partnerships
ixigo —Gurugram, Haryana
- Full-time
- Data analysis skills
- Master's degree
- Business development
Quick apply
Sales Executive
Champion Products Corp. —Panchkula, Haryana
- ₹20,000 - ₹32,000 a month
- Overnight shift
- Sales
- Marketing
- English
- Commuter assistance
- Health insurance
Quick apply
21h
Analyst-Operational Risk Management
American Express —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
22h
Senior Manager – Professional Services
Exotel Techcom Pvt Ltd —Gurugram, Haryana
- Azure
- PMP
- Salesforce
Quick apply
Bengali Tele Caller (Fresher)
Acuerdo India Private Limited —Gurgaon H.O, Gurugram, Haryana
- ₹12,000 - ₹18,000 a month
- Full-time
- Sales
- Salesforce
- English
- Cell phone reimbursement
- Flexible schedule
Quick apply
Customer Care Executive – Suspend Non Pay – Gurugram, India
Fusion CX —Gurugram, Haryana
- Customer service
- English
- 12th Pass
Technical Support Executive
Stellar Data Recovery —Gurugram, Haryana
- Master's degree
- Bachelor's degree
- Computer skills
Account Manager (International Calling Executive)
Midland Credit Management —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Organisational skills
Manager, Operations Technology Strategy
JLL —Gurugram, Haryana
- Azure
- Microsoft Office
- SQL
- Health insurance
Account Manager- TSG, ITS, AWS India
AWS India - Delhi —Gurugram, Haryana
- Full-time
- Sales
- AWS
- Bachelor's degree
2d
Database Sales Specialist
AWS India - Delhi —Gurugram, Haryana
- Full-time
- Oracle
- Sales
- Master's degree
Sales Engineer GridGain
MariaDB plc —Haryana
- ₹90,000 - ₹1,20,000 a year
- Remote
- Spanish
- Oracle
- Sales
Quick apply
M2 Senior Manager - Financial Operations
PayU —Gurugram, Haryana
- Microsoft Excel
- Microsoft Office
- Master's degree
Senior Analyst-Operations Risk Management
American Express —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
6d
Sr. Implementation Consultant - CCAAS (AMER shift)
Sprinklr —Gurugram, Haryana
- Full-time
- Salesforce
- English
- JavaScript
- Paid time off
M3 Director - Business Finance
PayU —Gurugram, Haryana
- Microsoft Excel
- ERP systems
- Master's degree
Sr. Analyst, Client Assurance
AHEAD —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Bachelor's degree
- Health insurance
- Paid time off
4d
Finance Executive – US Payroll Experience Required
Pramira Inc —Gurugram, Haryana
- Full-time
- Microsoft Word
- Microsoft Excel
- Finance
Quick apply
NOC Manager
Capgemini Sogeti —Gurugram, Haryana
- Linux
Senior Assistant Vice President-Business Management -Professional Services
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Management
- Salesforce

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Manager – Business & Partnerships

ixigo -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

Business Management
Data analysis skills
Master's degree
Sales
Profit & loss
Business development
Forecasting
Agile
Budgeting
Account management
Communication skills

Full job description

Company Description

ixigo is an intelligent, AI based travel company for discovering and booking travel across flights, hotel, buses, trains with personalised recommendation, airfare predictions, train delay information, PNR confirmation predictions , customer centric features such as automated customer service over voice / chat and many more. In April 2020, ixigo was recognised in top 100 Asia- Pacific high growth companies by Financial Times (FT), UK. FT ranks ixigo as third fastest growing travel and leisure travel company in Asia-Pacific.

Job Description

We are looking for a dynamic and self-driven professional to manage and scale our banking partnerships, flight distribution channels, and gift voucher business. This role combines account management, campaign execution, operational excellence, and revenue ownership. The ideal candidate is analytical, agile, commercially strong, and comfortable working in a fast-paced, high-growth environment with cross-functional collaboration.

Responsibilities and Core Competencies:

Account Management: Own and manage relationships with external partners, drive performance against agreed KPIs, negotiate commercials to maximise ROI, optimise service SLAs, and oversee billing, reconciliations, and all operational documentation
Partnership: Liaison with banks for various offer collaborations, offer listing on partner sites/platform, sale and tactical event operational support.
Competition Benchmarking: Continuously monitor competitor offers, products, and promotional strategies, and recommend data-driven corrective actions to ensure ixigo’s propositions/offers remain competitive or market-leading.
Gift Card Vertical: Own and lead the ixigo Gift Card distribution business with end-to-end P&L responsibility. Drive revenue growth, expand distribution partnerships, optimize margins, and scale the category through strategic initiatives and operational excellence
Cross-Functional Coordination: Collaborate closely with Finance, Product, and Tech teams to drive process automation, resolve operational bottlenecks, and ensure seamless execution of campaigns and partner deliverables.
Process Optimization: Identify gaps and inefficiencies in existing workflows, design and implement scalable processes, and drive continuous improvements to enhance service delivery, operational efficiency, and partner experience.
Reporting & Analysis: Monitor key business metrics, generate actionable insights through structured data analysis, and present periodic performance reviews and growth recommendations to leadership.
Compliance & Risk Management: Ensure all campaigns, partnerships, and operational processes adhere to regulatory requirements and internal compliance standards, proactively identifying and mitigating potential risks

Qualifications

Master’s degree in Business Management / Sales & Marketing preferably from a reputed B-School
4-6 years of experience in business development, alliances partnerships, or account management, with a strong track record of stakeholder management and revenue growth.
Strong communication and interpersonal skills, with the ability to engage and influence C-level executives.
Proven experience in account management, partnership and P&L responsibility.
Analytical mindset with hands-on experience in data analysis, performance reporting budgeting, and forecasting.
A relationship-focused professional with a strong tech orientation, creative problem-solving ability, and structured approach.
Passion for sales with high energy, a strong understanding of the e-commerce ecosystem (web & mobile), and the ability to think outside the box and adapt quickly.

Additional Information

Culture: ixigems enjoy a fun and rewarding work atmosphere. We do not believe in hierarchies, and we encourage communication and constructive collaboration. We believe in the personal growth of individuals, creative approaches to solve real-world problems, and questioning the status quo!

Quick apply

Refine Your Search

customer support executive (voice) jobs in hr

Manager – Business & Partnerships

Sales Executive

Analyst-Operational Risk Management

Senior Manager – Professional Services

Bengali Tele Caller (Fresher)

Customer Care Executive – Suspend Non Pay – Gurugram, India

Technical Support Executive

Account Manager (International Calling Executive)

Manager, Operations Technology Strategy

Account Manager- TSG, ITS, AWS India

Database Sales Specialist

Sales Engineer GridGain

M2 Senior Manager - Financial Operations

Senior Analyst-Operations Risk Management

Sr. Implementation Consultant - CCAAS (AMER shift)

M3 Director - Business Finance

Sr. Analyst, Client Assurance

Finance Executive – US Payroll Experience Required

NOC Manager

Senior Assistant Vice President-Business Management -Professional Services

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