Chengalpattu Chennai Tamil Nadu Desktop support technician Jobs – 111 Open Jobs Today

Senior IT Support Facilitator
Sanmina Corporation —Chennai, Tamil Nadu
- Weekend availability
- Oracle
- Software troubleshooting
- SQL
International E-commerce & Technical Support Executive
Zyberspace India Pvt Ltd. —Chennai, Tamil Nadu
- ₹15,000 - ₹24,000 a month
- Full-time
- English
- Master's degree
- In-person
- Food provided
Quick apply
6d
Hardware Engineer
NETCOMCOMPUTER PVT LTD —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Quick apply
IT System Administrator - Chennai
Medical Billing Wholesalers —Chennai, Tamil Nadu
- Email
- Computer science
- Windows
- Bachelor's degree
BPO TECHNICAL SUPPORT EXECUTIVE - NIGHT SHIFT
LakeShow ERP Software Private Ltd —Chennai, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Full-time
- English
- SQL
- Data entry
- Food provided
Quick apply
2d
IT Support Associate
ASSPL - Maharashtra —Chennai, Tamil Nadu
- Full-time
- Windows
- AWS
- Analysis skills
CCTV Technician
Technexo Solutions —Chennai, Tamil Nadu
- Up to ₹30,000 a month
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
Senior Technical Support Specialist
HCLTech —Chennai, Tamil Nadu
- Azure
- SQL
- AWS
17h
System Administrator
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Master's degree
- Linux
Quick apply
Technical Support Engineer
Kone —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- English
- Electrical experience
12d
Senior Systems Administrator - Google workspace / GSuite
ZoomInfo Technologies LLC —Chennai, Tamil Nadu
- Google Suite
- Software troubleshooting
- Microsoft Office
Technical Support Specialist (EDI)
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Night shift
- Computer Science
- Linux
- Health insurance
Specialist - Technical Support Blades
Nordex SE —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Bachelor's degree
- Computer skills
Technical Support Engineer – Networking & Device Configuration
Etiicos —Madipakkam, Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
8d
Technical Support Engineer
VertX Solutions —Chennai, Tamil Nadu
- Microsoft Outlook
- Software troubleshooting
- Windows
Technical Support Specialist
Kone —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Electrical experience
12d
Technical Support & Services Manager
New Wave Computing —Chennai, Tamil Nadu
Technical Support Executive (Biotech) - Hindi
Medisequence Pvt Ltd —Chennai, Tamil Nadu
- Email
- Microsoft Office
- Master's degree
- Presentation skills
Quick apply
11h
Senior System Administrator
BOT VFX (INDIA) PRIVATE LIMITED —Chennai, Tamil Nadu
- Scripting
- Linux
- Communication skills
Quick apply
Specialist- Technical Support Administrator
Nordex SE —Chennai, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Engineering

I want to receive the latest job alerts for desktop support technician in chengalpattu chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near chengalpattu chennai tamil nadu

IT Support jobs in Chennai, Tamil Nadu

Senior IT Support jobs in Chennai, Tamil Nadu

Systems Administrator jobs in Chennai, Tamil Nadu

Technical Support jobs in Chennai, Tamil Nadu

Technical Support Engineer jobs in Chennai, Tamil Nadu

E-commerce Specialist jobs in Chennai, Tamil Nadu

Cctv Technician jobs in Chennai, Tamil Nadu

Hardware Engineer jobs in Chennai, Tamil Nadu

Bpo Executive jobs in Malad West Dely, Mumbai, Maharashtra

Bpo Executive jobs in Malad East, Mumbai, Maharashtra

Bpo Executive jobs in Hiranandani Estate, Thane, Maharashtra

Executive Assistant jobs in Delhi

Office Executive jobs in Kolkata, West Bengal

Day Shift Bpo jobs in Mumbai, Maharashtra

Bpo Executive jobs in Barasat, West Bengal

Hr Executive jobs in Chennai, Tamil Nadu

System Administrator jobs in Bengaluru, Karnataka

Senior Systems Administrator jobs in Delhi, Delhi

Senior Systems Administrator jobs in Bengaluru, Karnataka

Senior Systems Administrator jobs in Pune, Maharashtra

Senior IT Support Facilitator

Sanmina Corporation -
Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

FTP
Oracle
Software troubleshooting
Call center experience
SQL
Analysis skills
Computer skills
Communication skills
Active Directory
VPN

Full job description

Help Desk Coordinator 3

Duties Of Position : (include specific duties and responsibilities)

Provide basic and Level I support to all IT Groups and external customers/suppliers as required - Shift based (24/7) 3 shifts.
To provide both voice and non- voice based support.
Route and reassign the tickets to the right group for level II activities.
Apply sufficient analysis after gathering required information from the requester for every ticket/issue received before routing it to appropriate teams.
Ability to judge and prioritize the issues and contact Decision support whenever needed.
Follow up of high priority issues and ensuring whether the assignee has updated the Corrective action Plan (CAP) in the ticket.
Understand each process/work flow and perform accordingly with less supervision
Maintain high level of patience and deal with users/requesters/clients with the correct attitude
Managing the accounts and troubleshooting desktop/browser related issues
Coordinating with different support group during Incident management
Educating the users on any outages or emergencies created in Change Control Notification.
Business owners or administering the Help Desk application

Handle user queries and support activities
This role will require the individual to provide shift cover including weekends on a rotating basis.
Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity.
Escalate problems to appropriate individuals/groups based on established guidelines and procedures.
Provide basic IT support to internal end-users and external customers/suppliers as required.
Ability to work both independently and within a team environment.
Fundamentals of Active Directory.
Fundamentals of VPN.
Processing Smart Vault, Rapid Response, Oracle, Connex, FTP requests.
Provision employees (onboarding/offboarding) by facilitating user account support as required.
Responsible for Log tickets, Tracking the progress, updating and closing the tickets as per the status.
Maintain IT tickets within their SLA expectations.
Answer user queries and service requests in the ticketing system.
Have a strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
Incident management and coordinating with support teams to provide follow-up and progress updates.
Escalate as and when needed and monitor progress on critical and priority tickets.
Strong communication skills to handle all level end-users.
Basic knowledge of SQL and Data Studio is an added advantage.
Prepare accurate and timely reports.
Knowledge and understanding of the process and be up to date on any changes.
Managing and prioritizing the requests queue.

Qualification Required : (Education, Experience, Skills, etc.., Please be specific)Qualifications Required:
o Univeristy Degree - Engineering / Science / Arts Graduates keen on working in a support environment
O Prior call center experience would be an added advantage
o Basic knowledge of computer..
o Good Analytical Skills
o Good in logical reasoning
o Experience or exposure in Service handling or customer handling.
o Excellent written and spoken communication.
o Systematic approach to problem-solving
o Report writing abilities.
o Ability to communicate effectively and work with all levels within the organization.
Help Desk Coordinator (Levels 1 through 4): Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation Help Desk Coordinator : Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation. Note: May be internal and external client-focused for company-hosted web-enabled solutions. Graduation and above with Interest on customer handling. .

Apply Now

Refine Your Search

desktop support technician jobs in chengalpattu chennai tamil nadu

Senior IT Support Facilitator

International E-commerce & Technical Support Executive

Hardware Engineer

IT System Administrator - Chennai

BPO TECHNICAL SUPPORT EXECUTIVE - NIGHT SHIFT

IT Support Associate

CCTV Technician

Senior Technical Support Specialist

System Administrator

Technical Support Engineer

Senior Systems Administrator - Google workspace / GSuite

Technical Support Specialist (EDI)

Specialist - Technical Support Blades

Technical Support Engineer – Networking & Device Configuration

Technical Support Engineer

Technical Support Specialist

Technical Support & Services Manager

Technical Support Executive (Biotech) - Hindi

Senior System Administrator

Specialist- Technical Support Administrator

I want to receive the latest job alerts for desktop support technician in chengalpattu chennai tamil nadu

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected