Remote Information technology Jobs – 158 Open Jobs Today

IT Operation analyst 1
Sabre —Remote
- Full-time
- Remote
- Computer science
- Azure
- AWS
Technical Project Manager- IT Delivery (7 to 12 Years) WFH
Outsource Bigdata —Remote
- ₹8,00,000 - ₹15,00,000 a year
- Full-time
- Remote
- Computer Science
- PMP
- Master's degree
- Work from home
We are looking for Help Desk Support Engineer
e-Stone Information Technology —Remote
- Full-time
- Remote
- Microsoft Outlook
- Software troubleshooting
- HIPAA
Aruba Network Engineer
Rosemallow technologies —Remote
- ₹9,765.95 - ₹47,287.60 a month
- Full-time
- Remote
- Computer networking
- IT
- Paid time off
- Cell phone reimbursement
Quick apply
Customer Success Operations Coordinator (Non-IT, Remote)
Cloverleaf Care —Remote
- Urgently hiring
- Remote
- Customer service
- English
- Bachelor's degree
- Work from home
Quick apply
Technical Support – Level 2
MNJ Software —Remote
- Full-time
- Remote
- Marketing
- English
- Administrative experience
- Work from home
Technical Support Specialist
MNJ Software —Remote
- Full-time
- Remote
- Marketing
- English
- Administrative experience
- Work from home
Senior IT Recruiter
3aksh —Remote
- From ₹40,000 a month
- Full-time
- Remote
- Recruiting
- Communication skills
- Negotiation
Quick apply
10d
Level 2 – Technical Support Engineer
LakeFusion —Remote
- Full-time
- Remote
- Azure
- SQL
- Analysis skills
US IT Recruiter
AI Sido Netz —Remote
- ₹15,000 - ₹25,000 a month
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
- Paid time off
- Paid sick time
Quick apply
Technical Support Engineer
DeepTek —Remote
- Remote
- Computer Science
- Software troubleshooting
- Windows
Associate Staff Engineer, Tech support
Nagarro —Remote
- Remote
Quick apply
Domestic IT Recruiter
ITechEdge LLC —Remote
- Full-time
- Remote
- Microsoft Excel
- Sales
- Recruiting
Quick apply
Hiring Network Administrator L1/L2
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home
IT Product Owner
Pinkerton —Remote
- Full-time
- Remote
- Analysis skills
- Travel
- APIs
6d
Freelance Business Development Consultant IT Staffing
Corvi Technologies —Remote
- ₹10,00,000 - ₹20,00,000 a year
- Remote
- Salesforce
- Business development
- Recruiting
- Work from home
Quick apply
Senior HRIS Solution Architect (Freelance)
TradesMatch —Remote
- Up to ₹87,000 a month
- Part-time
- Remote
- Oracle
- English
- Human resources
- Flexible schedule
Quick apply
IT Operations Director (BPO) - India
Compass Experience Labs —Remote
- Weekend availability
- Remote
- Management
- Conflict management
- Computer skills
- Work from home
Quick apply
Freelance IT Business Development Executive – Remote
Avdar Innovations private limited —Remote
- ₹15,000 - ₹50,000 a month
- Part-time
- Remote
- Writing skills
- English
- Business development
- Work from home
Quick apply
4d
Business Systems Analyst - AI Automation
Avalara —Remote
- Full-time
- Remote
- Computer Science
- B.Sc
- Bachelor's degree
- Health insurance
- Paid time off

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IT Operation analyst 1

Sabre -
Remote

Apply Now

Job details

Full-time

Qualifications

Statistics
Computer science
Azure
Cloud architecture
AWS
Analysis skills
ITIL
IT

Full job description

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

IT Operations Analyst 1

Manages or performs work associated with analysis, design, implementation, operation, deployment, and support of the organization's information technology resources (including computer hardware, operating systems, communications, software applications, data processing and security), telecommunication systems, and software/database products by internal staff, outsourcing staff, or consultants. Activities include developing information technology strategies, polices and plans; maintenance and use of information technology resources; training and supporting technology users; telecommunications network planning, operations and site acquisition; programming software/database products for sale to external customers; developing pc, online, and mobile games; and internet product management & operations.

Drive efficiency and effectiveness of the incident management process

Develop and maintain the Incident Management System including:
- Identifying all incidents
- Matching incidents against incidents with workarounds in place
- Resolving incidents as quickly as possible
- Prioritizing incidents in terms of impact and urgency
Escalating incidents to other teams as necessary to ensure timely resolution
Monitor the performance of incident management processes and seek to continuously improve the process
Facilitate post mortem meetings and ensure that action items regarding Incident Management are effectively carried out
Ensure that incident details are accurately recorded in incident tracking system
Participate in regularly scheduled Disaster Recovery testing
Attend infrastructure and/or application turnover sessions to maintain an end to end understanding for incident resolution
Facilitate management teleconference bridges to determine business impact and decisions regarding next steps and provide regular incident notifications to impacted lines of business and IT Mgmt.
Update incident records with appropriate data including business impact, application affected and relevant details regarding incident resolution.
Understand regulatory impacts and reporting based on regulation requirements
To perform an analyze of IT incidents in order to proactively prevent the occurrence of further incidents and problems
To contribute to the development and revision of relevant policies, frameworks and processes
To communicate and manage expectations during incident resolution and act as a point of escalation
Ensure timely and appropriate communication with involved parties
Be the focal point for all incident management issues
To provide relevant and useful management information
Ensure effective communication to work collaboratively with relevant parts of the business, and ensure knowledge and best practices are shared to optimize performance
Ensure that major incidents and planned/proactive tasks are correctly prioritized and delivered in accordance with those priorities
Lead the investigation of incidents through proactive trend analysis and monitoring
Contribute to the development of the service management tool
Contribute to the design and implement appropriate metrics for reporting on key performance and quality indicators in relation to problem management, particularly in terms of in-depth trend analysis
Other duties as assigned.

Knowledge

Knowledge of ITIL standards and the principles of service support and delivery
Analytical skills and a structured methodical approach towards statistics and trend analysis
Relevant qualifications, preferably with a technical bias e.g. electronics, computer science, and/or demonstrable practical experience
A keen interest in information technology, its development and application

. Understanding of Cloud environment (GCP\AWS\Azure) and infrastructure

Knowledge and understanding of multi-media/cross platform production and associated delivery systems.
Knowledge and understanding of personal computers, servers, IT systems and networks in a corporate enterprise infrastructure

Experience

Experience working in a service provider or technology support environment

Experience communicating with stakeholders using appropriate language suitable for the technical understanding of the audience
Experience with ITIL process ownership and design

Skills & Behaviors

An ability to act quickly, pragmatically and assertively under pressure to prioritize and resolve technical issues.
Familiarity and empathy with the needs of support teams including an awareness of pressures and deadlines.
Self-motivated to initiate, originate action and be responsible for consequent decisions.
To communicate clearly with a range of people at various levels of the organization and explain and discuss technical issues using a range of styles, tools and techniques.
To work in a manner in keeping with company values.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

#LI-Remote#LI-ST1

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