Remote Operations & customer support executive Jobs – 104 Open Jobs Today

EUC Windows Team Lead
Yoda Technologies Pty Ltd —Remote
- ₹14,00,000 - ₹18,00,000 a year
- Full-time
- Remote
- Microsoft Access
- Azure
- Computer Science
- Health insurance
- Work from home
Quick apply
Sales
Go Green Solar —Remote
- From ₹15,000 a month
- Full-time
- Remote
- Sales
- English
- Computer skills
- Work from home
Quick apply
13d
Telesales Executive
PRANAV TOUR AND TRAVELS —Remote
- From ₹8,873.08 a month
- Full-time
- Remote
- Sales
- Customer service
- Bachelor's degree
- Cell phone reimbursement
- Work from home
Quick apply
11d
Service Delivery Manager
DigitalXC —Remote
- Remote
- DevOps
- Agile
- Communication skills
Inside Sales Executive
Nexsara —Remote
- ₹15,000 - ₹25,000 a month
- Full-time
- Remote
- CRM software
- Sales
- Marketing
Quick apply
IT Recruiter
Bivanta —Remote
- ₹10,193 - ₹11,000 a month
- Urgently hiring
- Remote
- Azure
- Salesforce
- Java
- Flexible schedule
Quick apply
8d
Business Development Executive Intern
thegradlew —Remote
- ₹5,000 - ₹10,000 a month
- Full-time
- Remote
- Sales
- Business development
- Internship
- Work from home
- Flexible schedule
Quick apply
2d
Account Manager
Harris Computer Systems —Remote
- Full-time
- Remote
- English
- Analysis skills
- Presentation skills
- Health insurance
Business Development Executive
Webwise Solution —Remote
- From ₹5,000 a month
- Full-time
- Remote
- English
- Manufacturing
- Internship
- Work from home
Quick apply
14d
Senior Compliance Specialist
SingleStore —Remote
- Remote
- Computer Science
- SQL
- Bachelor's degree
Quick apply
Field Executive
OTECHNONIX INDIA PRIVATE LIMITED —Remote
- ₹10,000 - ₹22,000 a month
- Full-time
- Remote
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
- Food provided
Quick apply
Sales executive
Huntingdon Properties Ltd —Remote
- ₹12,000 - ₹15,000 a month
- Full-time
- Remote
- CRM software
- Sales
- English
Quick apply
Freelance SAP Business Development Executive – Commission Based
Tatbac Technologies Pvt Ltd —Remote
- Full-time
- Remote
- Sales
- ERP systems
- Business development
- Health insurance
Quick apply
4d
Public Policy Senior Manager- APAC
Equinix —Remote
- Full-time
- Remote
- Research
- Master's degree
- Analysis skills
Telesales Agent Malayalam
ALTERNATE FUEL SOLUTIONS —Remote
- ₹15,000 - ₹20,000 a month
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
- Paid time off
- Cell phone reimbursement
Quick apply
Senior ServiceNow Business Process Consultant
Milestone Technologies, Inc. —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Agile
Student Intern
Mandowi Tech —Remote
- Remote
- Microsoft Excel
- Sales
- Customer service
- Work from home
- Flexible schedule
Quick apply
Sales Manager (Medical Software)
WRS Health —Remote
- Full-time
- Remote
- Computer Science
- Sales
- Salesforce
Quick apply
Senior Manager - Project Management
AxisMaxlife —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Sales Manager - Weather & Climate (EMEA & APAC)
Spire Global —Remote
- Remote
- Sales
- Salesforce
- English
- Paid time off

I want to receive the latest job alerts for operations & customer support executive in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations & customer support executive jobs near remote

EUC Windows Team Lead

Yoda Technologies Pty Ltd
Remote

Quick apply

Job details

Permanent | Full-time
₹14,00,000 - ₹18,00,000 a year

Benefits

Internet reimbursement
Health insurance
Work from home

Qualifications

Power BI
ITIL Certification
Microsoft Access
Azure
Computer Science
SCCM
Enterprise Software
Windows
Project management
Bachelor's degree
ITIL
Scripting
APIs
IT
Leadership
Communication skills
PowerShell
Active Directory
Intune
Analytics
Information Technology

Full job description

Job Description: EUC Windows Team Lead

Job Title: EUC Windows Team Lead

Department: Global IT – End User Computing (EUC) Windows

Reports To: EUC Operations Lead

Job Summary

The EUC Windows Team Lead is responsible for leading the global Windows Operations and Endpoint Management team supporting enterprise workplace technologies. This role combines technical leadership, operational management, service delivery governance, endpoint security, automation, and continuous improvement initiatives.

The successful candidate will oversee Windows endpoint operations, Microsoft Intune, SCCM, Windows 11 lifecycle management, endpoint security compliance, vulnerability remediation, software deployment, automation programs, and major incident management while ensuring high service quality and operational excellence across global regions. The position serves as the primary escalation point and technical leader for all EUC Windows services.

Key Responsibilities

Team Leadership & Service Management

Lead global EUC Windows Operations teams across APAC, EMEA, and Americas.
Manage day-to-day operations and service delivery performance.
Conduct team performance reviews, coaching, mentoring, and technical development.
Drive service excellence, SLA compliance, and customer satisfaction.
Coordinate shift coverage and resource planning.
Lead operational reviews, service reporting, and customer governance meetings.
Serve as the escalation manager for major incidents and critical service disruptions.

Windows Endpoint Management

Own Windows 10/11 endpoint lifecycle management.
Lead Windows deployment, imaging, provisioning, and upgrade programs.
Oversee endpoint management platforms:
Microsoft Intune
Microsoft Endpoint Manager
SCCM/MECM
Windows Autopilot
Group Policy
Co-Management
Establish global endpoint configuration standards and governance.
Drive Windows 11 deployment and modernization initiatives.

Endpoint Security & Compliance

Ensure enterprise endpoint compliance and security standards.
Manage:
Microsoft Defender for Endpoint
BitLocker
ThreatLocker
Device Control
Privileged Access Controls
USB Exemption Governance
Partner with Cyber Security teams on vulnerability remediation and compliance programs.
Lead security audit readiness and remediation activities.

Patch & Vulnerability Management

Define and manage enterprise patching strategy.
Lead monthly patch deployment cycles.
Monitor compliance metrics and remediation activities.
Drive reduction of critical and high vulnerabilities.
Develop executive dashboards and KPI reporting.

Application & Software Management

Oversee application packaging and deployment governance.
Manage enterprise software distribution through SCCM and Intune.
Support business-critical applications and software lifecycle management.
Ensure application compatibility testing for Windows feature updates.
Coordinate software license management and optimization.

Automation & Process Improvement

Drive automation initiatives to reduce manual effort.
Lead development and implementation of:
PowerShell automation
Intune automation
Microsoft Graph integrations
Endpoint provisioning workflows
Self-healing solutions
Improve operational efficiency through standardization and process optimization.
Maintain operational knowledge base, SOPs, and technical documentation.

Service Operations Ownership

Responsible for operational governance and support of:

Active Directory Services
SCCM Administration
Microsoft Intune Administration
Windows Endpoint Support
Endpoint Compliance Reporting
Vulnerability Management
Software Deployment
Account Lifecycle Management
ThreatLocker Administration
File Server Share Management
License Management
Endpoint Health Monitoring
Windows Automation Services

Stakeholder & Vendor Management

Engage business stakeholders regarding service improvements and roadmap initiatives.
Manage vendor escalations and strategic partnerships.
Present operational performance and improvement plans to senior leadership.
Collaborate with Site IT, Service Desk, Security, Infrastructure, and Workplace Engineering teams.

Required Technical Skills

Endpoint Technologies

Microsoft Intune
SCCM / MECM
Windows Autopilot
Microsoft Endpoint Manager
Group Policy Management
Windows 10 / Windows 11

Security Technologies

Microsoft Defender for Endpoint
BitLocker
ThreatLocker
Conditional Access
Endpoint Compliance

Cloud & Identity

Microsoft 365
Azure AD / Entra ID
Microsoft Graph API

Automation

PowerShell
Azure Automation
Power Automate
Scripting & Workflow Automation

Reporting & Analytics

Power BI
Excel Reporting
Endpoint Analytics
Operational KPI Dashboards

Experience & Qualifications

Education

Bachelor's Degree in Information Technology, Computer Science, Engineering, or equivalent experience.

Experience

8–12 years of IT experience.
Minimum 5 years supporting enterprise Windows environments.
Minimum 3 years leading technical teams.
Experience managing global enterprise endpoint environments (5,000+ endpoints preferred).
Strong understanding of ITIL service management practices.
Experience in multinational or global support organizations.

Preferred Certifications

Microsoft Certified: Endpoint Administrator Associate
Microsoft Certified: Enterprise Administrator Expert
Microsoft Certified: Security Administrator Associate
Azure Administrator Associate
ITIL Foundation v4

Key Competencies

Technical Leadership
Service Delivery Excellence
Major Incident Management
Stakeholder Management
Strategic Planning
Vendor Governance
People Development
Root Cause Analysis
Project Management
Communication & Presentation Skills
Continuous Improvement Mindset

Pay: ₹1,400,000.00 - ₹1,800,000.00 per year

Benefits:

Health insurance
Internet reimbursement
Work from home

Application Question(s):

How many years of experience do you have in End User Computing (EUC) or Windows Endpoint Management?
How many years of experience do you have leading a technical team?
Which endpoint management tools have you used?
Have you led Windows 10/11 deployment, imaging, and upgrade projects?
How would you rate your PowerShell scripting skills?
How soon ( days ) you can join us?

Work Location: Remote

Quick apply

Refine Your Search

operations & customer support executive jobs in remote

EUC Windows Team Lead

Sales

Telesales Executive

Service Delivery Manager

Inside Sales Executive

IT Recruiter

Business Development Executive Intern

Account Manager

Business Development Executive

Senior Compliance Specialist

Field Executive

Sales executive

Freelance SAP Business Development Executive – Commission Based

Public Policy Senior Manager- APAC

Telesales Agent Malayalam

Senior ServiceNow Business Process Consultant

Student Intern

Sales Manager (Medical Software)

Senior Manager - Project Management

Sales Manager - Weather & Climate (EMEA & APAC)

I want to receive the latest job alerts for operations & customer support executive in remote

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected