Analyst - Marketing
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Job Description CIP – POS - Chargeback
JD overview
The Analyst will provide support in CIP, POS and Chargeback services that is aligned to Customer business needs and is delivered consistently across regions.
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Support the CIP Annual Planning exercise, CIP Ongoing Management, CIP Payment/Settlement and CIP closeout and Communication Reporting
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The Annual Planning include Kick off, CIP entry, Validation of CIP, Loading the plan onto the internal ERP systems
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Releasing agreement for SAP and ensure Sales accruals, sales growth baseline creation, and confirmation of values with plan owners
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As a part of CIP Ongoing Management, make any agreement changes as per requirement, issue credit note and communicate, initiate rebilling case and approve shopping cart and accrual procedure.
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For Payment/Settlement, conduct the activities as (i) Claim payment (ii) Short Payment (iii) Rebate Payment
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For closeout we need to complete the plan loading onto the ERP system following up with GL reconciliation
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For communication and reporting monitor incentive accuracy, communicate incentive outcomes, issues and adjustments
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Under POS conduct Channel partner onboarding/offboarding, communication and reporting activities, POS data collection (monitor incoming data, track monthly or yearly submission timeliness, escalate unresolved data or technical issues), data conditioning (Monitor queues, prioritize workload, execute pre-conditioning quality checks, work conditioning (matching) errors, post POS data for downstream usage by due date) and quality management (Execute E2E pre-posting and posted data quality reviews, escalate issues gaps).
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Also for POS participate in tier escalation meetings and business touchpoints to ensure issues are communicated and resolved on time and in line with business requirements.
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For Chargeback we need to conduct data collection and conditioning would require similar diligence as described under the POS activities.
Preferred Skills & Qualifications
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Finance/Accounting/Management/Economics Graduate with Minimum 3 years of work CIP, POS and Chargeback
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Working Experience in Tools like SAP (S4 HANA), Salesforce, Vistex, Power BI and Power Apps
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Proficient in computer applications including MS Word, Excel, PowerPoint and Outlook.
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Good communication Skills - English (Written and Oral).
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Strong interpersonal and Analytical skills.
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Flexible to work from any location and any shift timing
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Require excellent Accounting skills
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Qualifications
Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing
Certifications
Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute, Certified Marketing Executive (CME) - Software University (SoftUni)Software University (SoftUni), Certified Sales Executive (CSE) - TCSTCS, Digital Marketing Certificate Program - UdacityUdacity, HubSpot Content Marketing Certification - HubSpot AcademyHubSpot Academy
Required Skills
Adobe Experience Manager (AEM), Adobe Experience Manager (AEM), Application Development, Collaboration Tools, Content Management, Content Strategy, Customer Relationship Management (CRM), Data Analytics, Data-Driven Decision Making, Data Literacy, Data Science, Data Tools, Data Visualization, Design Thinking, Digital Content Creation, Digital Content Management Systems, Digital Marketing Analytics, Executive Presence, Financial Analysis Reporting, Google Analytics, Joomla Content Management System (CMS), Marketing Analytics, Market Segmentation, Microsoft Excel, Microsoft Power BI {+ 16 more}
Language
English
Language Proficiency -
Upper Intermediate - B2
Additional Job Location -
Job Type
Regular
Master Skill List -
Marketing
Remote Type -
Hybrid
Work Shift -
Night Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
