Kerala Front office manager Jobs – 99 Open Jobs Today

Resort Operations Manager/GM
Chemmanur International Holidays and Resorts —Wayanad, Kerala
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Hospitality
- Management
- Master's degree
- Food provided
Quick apply
3h
General Manager
Leela’s 7th heaven —Haripad, Kerala
- ₹30,000 - ₹55,000 a month
- Full-time
- Customer service
- Supervising experience
- Human resources
Quick apply
3d
Front Office Executive
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
- POS
Adobe Experience Manager (AEM)
Phygital Insights —Thiruvananthapuram, Kerala
- Full-time
- DevOps
- Java
- JavaScript
Rooms Division Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Front desk
- Guest services
Senior Receptionist
MEDIVISION SCAN AND DIAGNOSTIC RESEARCH CENTRE —Kochi, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Customer service
- Administrative experience
- Plumbing
Quick apply
Front Office Executive (Receptionist)
Sree Gokulam Motors & Services Pvt Ltd. —Thaikkattukara, Kochi, Kerala
- ₹15,000.00 - ₹25,232.92 a month
- Full-time
- Microsoft Word
- Hospitality
- Customer service
Quick apply
Warehouse & Front Office Executive
Rey Consultancy —Vyttila, Kochi, Kerala
- ₹8,752.80 - ₹18,000.00 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory management
- Paid sick time
Quick apply
2d
Senior Accountant
SBSOL Digital —Palarivattom, Kochi, Kerala
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Health insurance
2d
Duty Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
6d
Front Desk Receptionist
ASHOKA INN —Thrissur, Kerala
- ₹13,000 - ₹16,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
- Food provided
Quick apply
8h
Guest Services Associate - Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
7d
Front Office Associate
MALABAR OCEAN BEACH RESORT, BEKKAL —Nileshwar, Kerala
- ₹8,086.00 - ₹13,327.23 a month
- Weekend availability
- Customer service
- Microsoft Office
- 12th Pass
- Flexible schedule
- Food provided
Quick apply
2d
Guest Service Associate-Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
3d
Operations Manager- Hotels and Resorts
Chemmanur International Holidays and Resorts —Meppadi, Kerala
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Hospitality
- Management
- Master's degree
- Food provided
Quick apply
3h
Operations Manager
JOB VISTA —Thrissur, Kerala
- ₹40,000 - ₹50,000 a month
- Full-time
- Customer service
- Supervising experience
- Human resources
Quick apply
5h
Assistant -Front Desk Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
1h

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Resort Operations Manager/GM

Chemmanur International Holidays and Resorts
Wayanad, Kerala

Quick apply

Job details

Permanent | Full-time
₹80,000 - ₹1,00,000 a month
3 hours ago

Benefits

Provident Fund
Food provided

Qualifications

Hospitality
Succession planning
Management
Master's degree
Quality assurance
Bachelor's degree
Hospitality Management
Business Administration
MBA
Hotel experience
Hospitality management

Full job description

Position Summary

We are seeking a dynamic and results-driven Operations Manager – Resorts & Hotels to lead the overall operations of our hospitality business. The successful candidate will be responsible for driving operational excellence, enhancing guest satisfaction, maximizing profitability, and ensuring the highest standards of service across all resort and hotel operations.

The ideal candidate should possess strong leadership capabilities, extensive experience in hospitality operations, and a proven track record of managing financial performance, operational efficiency, and large multidisciplinary teams.

Key Responsibilities

Business & Financial Management

Own the overall Profit & Loss (P&L) of the assigned resort(s) and hotel operations, ensuring revenue growth and profitability.
Develop and execute operational strategies aligned with the organization's business objectives.
Prepare and manage annual budgets, operating plans, forecasts, and capital expenditure proposals.
Monitor financial performance through key performance indicators and implement corrective actions where required.
Drive revenue optimization while maintaining cost efficiency and service quality.
Identify new business opportunities and operational improvements to enhance profitability.

Operations Management

Oversee the day-to-day operations of all departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Maintenance, Security, Recreation, and Guest Services.
Ensure smooth and efficient functioning of all operational areas while maintaining exceptional service standards.
Develop and implement standard operating procedures (SOPs) and operational best practices.
Ensure optimum utilization of manpower, infrastructure, and other organizational resources.
Monitor operational performance through regular reviews and continuous improvement initiatives.

Guest Experience

Foster a guest-centric culture focused on delivering exceptional hospitality experiences.
Monitor guest feedback, online reviews, and satisfaction metrics, ensuring timely resolution of concerns.
Implement initiatives to improve guest engagement, loyalty, and repeat business.
Maintain the highest standards of cleanliness, safety, comfort, and service delivery.
People Management
Lead, mentor, and develop department heads and operational teams.
Drive employee engagement, performance management, succession planning, and talent development.
Ensure adequate staffing levels through workforce planning and effective resource allocation.
Promote a culture of accountability, collaboration, professionalism, and continuous improvement.

Compliance & Quality Assurance

Ensure compliance with all statutory, legal, health, safety, fire, environmental, and hospitality regulations.
Maintain quality standards in accordance with company policies and industry best practices.
Coordinate internal and external audits and ensure timely implementation of corrective actions.
Oversee risk management initiatives and business continuity planning.

Vendor & Stakeholder Management

Manage relationships with vendors, contractors, travel partners, government authorities, and other stakeholders.
Negotiate service agreements and monitor vendor performance to ensure value and quality.
Coordinate with corporate leadership on strategic initiatives and business performance.

Strategic Planning

Participate in long-term business planning, expansion initiatives, and new project development.
Evaluate operational trends and recommend strategies to improve occupancy, guest satisfaction, and profitability.
Prepare and present operational and financial reports to senior management.

Qualifications

Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related discipline.
A postgraduate qualification such as an MBA or Master's in Hospitality Management will be an added advantage.

Experience

Minimum 15 years of progressive experience in the hospitality industry.
At least 10 years of experience in a managerial or leadership capacity overseeing resort and/or hotel operations.
Demonstrated experience in independently managing Profit & Loss (P&L), budgeting, financial planning, and operational performance.
Experience managing luxury resorts, premium hotels, hospitality chains, or multi-property operations will be highly preferred.

Pay: ₹80,000.00 - ₹100,000.00 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in kerala

Resort Operations Manager/GM

General Manager

Front Office Executive

Adobe Experience Manager (AEM)

Rooms Division Manager

Senior Receptionist

Front Office Executive (Receptionist)

Warehouse & Front Office Executive

Senior Accountant

Duty Manager

Front Desk Receptionist

Guest Services Associate - Front Office

Front Office Associate

Guest Service Associate-Front Office

Operations Manager- Hotels and Resorts

Operations Manager

Assistant -Front Desk Manager

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