Noida Uttar Pradesh Virtual customer service Jobs – 121 Open Jobs Today

Tele counsellor
Bhishma Tech Info India Pvt Ltd —Noida, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Full-time
- CRM software
- Salesforce
- English
Quick apply
3d
Collections Analyst
Optum —Noida, Uttar Pradesh
- Full-time
- Customer service
- Computer skills
- Epic
- Health insurance
23h
Assistant Manager - Event Marketing
Attentive.ai —Noida, Uttar Pradesh
- Project management
- Marketing
- Negotiation
Quick apply
1d
Cloud Engineer
Value Point Systems —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Analysis skills
- Health insurance
- Food provided
Senior Administrator - AWS Security, Cloud Security
HCLTech —Noida, Uttar Pradesh
- AWS
1d
Client Partner - Semiconductor
Quest Global —Noida, Uttar Pradesh
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
14d
Director Sales
Lets See Tour And Travels Private Limited —Bhikaji Cama Place, Delhi
- ₹2,00,000.33 - ₹4,00,000.33 a month
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Cell phone reimbursement
Quick apply
1d
SeniorAdministrator - SolarwindsNPM, PowerShell, Python
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Scripting
- Linux
14h
Technical Lead (Support & Operations)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Full-time
- Azure
- Microsoft Outlook
- Customer service
8d
Service Delivery Leader - HRO - Talent Development 3
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
1d
Tech Lead - Cloud Managed Services
Value Point Systems —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Master's degree
- AWS
Network Architect
BirlaSoft —Noida, Uttar Pradesh
- Azure
- AWS
- Computer networking
Platform Engineer - Orchestration (Paris/Noida)
Brevo —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Scripting
- AI
- Communication skills
- Health insurance
Quick apply
Assistant Vice President
EXL Service —Noida, Uttar Pradesh
- Full-time
- Computer Science
- DevOps
- Java
ServiceNow Developer Technical Lead
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Databases
- JavaScript
Quick apply
Senior Software Engineer
Thales —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- System design
- C++
AWS Cloud Sr. Architect - 6B
BirlaSoft —Noida, Uttar Pradesh
- Azure
- DevOps
- Windows
Field Sales Executive Tata Motors AAV
Ashok Auto Ventures LLP —Ghaziabad, Uttar Pradesh
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Platform Engineer - Data Storage
Brevo —Noida, Uttar Pradesh
- Weekend availability
- Hybrid work
- SQL
- Linux
- Commuter assistance
- Health insurance
Quick apply
Senior/ Staff - AI Software Engineer
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- Master's degree
- SQL
- APIs
Quick apply

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Tele counsellor

Bhishma Tech Info India Pvt Ltd
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹15,000 - ₹30,000 a month
3 days ago

Qualifications

CRM software
Outbound sales
Salesforce
Upselling
Employee orientation
English
Academic counselling
Microsoft Office
Master's degree
Sales
Bachelor's degree
Business Administration
Hindi
MBA
Communication skills
Negotiation
Time management

Full job description

Job Title: Career Counsellor / Counsellor (Sales)

Location: Noida Sec 63 H 183 (Work from Office)

Experience: 2–7 Years

Employment Type: Full-Time

Industry: EdTech / Career Consulting / Recruitment / Training & Development

Compensation: Fixed Salary + Attractive Performance-Based Incentives

About the Role

We are looking for a dynamic, result-oriented, and customer-focused Career Counsellor to guide

aspiring professionals in making informed career decisions while helping them secure opportunities

with leading organizations, including Big Four firms and reputed multinational companies (MNCs).

The ideal candidate should possess excellent counselling and consultative selling skills, with the

ability to understand candidates' career aspirations, recommend suitable programs or services, and

convert enquiries into successful enrolments. This role requires a strong sales mindset, target

orientation, and the ability to build long-term relationships with candidates.

Key Responsibilities

Career Counselling & Candidate Engagement

Counsel prospective candidates through telephonic, virtual, and face-to-face interactions.
Understand candidates' educational background, work experience, career aspirations, and

skill gaps.

Recommend suitable career development programs, certification courses, placement

assistance, or training solutions based on individual career goals.

Build trust with candidates by providing accurate career guidance and industry insights.
Maintain continuous follow-ups until successful enrolment or placement.

Sales & Revenue Generation

Convert assigned leads into successful admissions or program enrolments.
Achieve individual monthly, quarterly, and annual sales targets.
Execute consultative selling by identifying candidate needs and presenting appropriate

solutions.

Handle objections professionally and negotiate to maximize conversions.
Generate revenue through cross-selling and upselling relevant programs whenever

applicable.

Maintain a healthy conversion ratio from enquiries to admissions.

Lead Management

Manage inbound and outbound leads efficiently.
Maintain regular follow-ups using CRM tools.
Update lead status, communication history, and sales progress accurately.
Ensure timely response to all candidate enquiries.

Relationship Management

Develop long-term relationships with candidates.
Provide pre-sales and post-enrolment support.
Coordinate with internal teams to ensure a seamless onboarding experience.
Address candidate concerns professionally and maintains high customer satisfaction.

Market Awareness

Stay updated with current hiring trends across Big Four firms, MNCs, IT companies,

consulting firms, finance organizations, and other leading employers.

Understand industry requirements, emerging career opportunities, and in-demand skills.
Keep knowledge updated regarding certifications, training programs, and placement

opportunities.

Reporting & Documentation

Maintain accurate counselling records and sales reports.
Prepare daily, weekly, and monthly performance reports.
Track conversion rates, revenue generation, and pipeline status.
Ensure complete documentation for every enrolled candidate.

Key Performance Indicators (KPIs)

Monthly Revenue Target Achievement
Daily Follow-Up Completion Rate
Revenue Generated Per Month
Candidate Satisfaction Score
CRM Data Accuracy
Repeat Referrals and Candidate References
Collection of Pending Payments
Achievement of Individual Sales Targets

Required Skills

Excellent communication and interpersonal skills.
Strong counselling and consultative selling abilities.
Proven sales and target achievement experience.
Ability to influence and persuade candidates confidently.
Strong negotiation and objection-handling skills.
Customer-centric approach with high emotional intelligence.
Good understanding of career counselling methodologies.
Familiarity with CRM software and MS Office.
Strong organizational and time-management skills.
Ability to thrive in a fast-paced, target-driven environment.

Educational Qualification

Bachelor's Degree in any discipline (Mandatory).
MBA, PGDM, or relevant certifications in Sales, Marketing, HR, or Counselling will be an

added advantage.

Experience Required

2–7 years of experience in Career Counselling, Admission Counselling, Education Sales,

Recruitment Consulting, Training Sales, EdTech, BFSI, Healthcare, Real Estate, Immigration, or

other consultative sales industries.

Proven track record of consistently achieving or exceeding sales targets.
Experience in handling inbound and outbound sales enquiries.
Prior experience in counselling candidates for career development or professional programs

will be preferred.

Preferred Candidate Profile

Energetic, confident, and self-motivated professional.
Strong passion for helping individuals build successful careers.
Target-driven with a proven ability to deliver consistent sales performance.
Excellent relationship-building and communication skills.
Positive attitude with a solution-oriented mindset.
Comfortable working under performance-driven incentive structures.
Willing to work from the Noida office.

Compensation & Benefits

Competitive Fixed Salary
Attractive Monthly Performance Incentives
Quarterly & Annual Performance Rewards
Career Growth Opportunities
Professional Learning & Development
Supportive and High-Performance Work Culture

If you are passionate about career counselling, enjoy interacting with people, and have the ability to convert conversations into successful outcomes while achieving ambitious sales targets, we would love to hear from you.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

virtual customer service jobs in noida uttar pradesh

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Service Delivery Leader - HRO - Talent Development 3

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