Kerala Front office manager Jobs – 98 Open Jobs Today

Duty Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
7d
Assistant -Front Desk Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
20h
Front Office Executive
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
- POS
Rooms Division Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Front desk
- Guest services
Senior Receptionist
MEDIVISION SCAN AND DIAGNOSTIC RESEARCH CENTRE —Kochi, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Customer service
- Administrative experience
- Plumbing
Quick apply
Front Office Associate (Experience with Hotsoft PMS Preferred)
Dass Continental —Thrissur, Kerala
- ₹15,000 - ₹21,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Commuter assistance
- Health insurance
Quick apply
8d
Front Office Executive (Receptionist)
Sree Gokulam Motors & Services Pvt Ltd. —Thaikkattukara, Kochi, Kerala
- ₹15,000.00 - ₹25,232.92 a month
- Full-time
- Microsoft Word
- Hospitality
- Customer service
Quick apply
Trainee - Front Office
Blanket Hotel And Spa —Munnar, Kerala
- Weekend availability
- Walk-in
- Customer service
- English
- Bachelor's degree
Quick apply
2d
Senior Accountant
SBSOL Digital —Palarivattom, Kochi, Kerala
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Health insurance
2d
Front Office Associate
MALABAR OCEAN BEACH RESORT, BEKKAL —Nileshwar, Kerala
- ₹8,086.00 - ₹13,327.23 a month
- Weekend availability
- Customer service
- Microsoft Office
- 12th Pass
- Flexible schedule
- Food provided
Quick apply
3d
Adobe Experience Manager (AEM)
Phygital Insights —Thiruvananthapuram, Kerala
- Full-time
- DevOps
- Java
- JavaScript
Guest Services Associate - Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
8d
Warehouse & Front Office Executive
Rey Consultancy —Vyttila, Kochi, Kerala
- ₹8,752.80 - ₹18,000.00 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory management
- Paid sick time
Quick apply
2d
Front Desk Receptionist
ASHOKA INN —Thrissur, Kerala
- ₹13,000 - ₹16,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
- Food provided
Quick apply
1d
Guest Service Associate-Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
4d
Front Office Manager
Spice Country Resorts —Munnar, Kerala
- ₹25,000 - ₹28,000 a month
- Full-time
- Hospitality
- English
- Bachelor's degree
Quick apply
1h

Discover related jobs

Based on your search for front office manager jobs.

Duty Manager
Marriott International, Inc —Kochi, Kerala
Empowers employees to provide excellent customer service within guidelines. Entry level management position that is responsible for leading and assisting with…
7d
Assistant -Front Desk Manager
Marriott International, Inc —Kochi, Kerala
Empowers employees to provide excellent customer service within guidelines. Entry level management position that is responsible for leading and assisting with…
20h

I want to receive the latest job alerts for front office manager in kerala

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front office manager jobs near kerala

Duty Manager jobs in Kochi, Kerala

Front Office Manager jobs in Munnar, Kerala

Office Assistant jobs in Thrissur, Kerala

Duty Manager jobs in Ahmedabad, Gujarat

Duty Manager jobs in Tamil Nadu

Duty Free jobs in Bengaluru, Karnataka

Ecommerce Manager jobs in Jaipur, Rajasthan

Duty Doctor,bhms jobs in Bengaluru, Karnataka

Duty Manager jobs in Chandigarh, Chandigarh

Duty Manager jobs in Bengaluru, Karnataka

Manager Soft Services jobs in Hyderabad, Telangana

Office Assistant jobs in Thiruvananthapuram, Kerala

Office jobs in Ankleshwar, Gujarat

Office Assistant jobs in Fort, Mumbai, Maharashtra

India Post Office jobs in Tamil Nadu

Food Nutrition Lecturer, Assistant Professor jobs in Andhra Pradesh

Librarian, Assistant Librarian jobs in Tamil Nadu

Office Assistant jobs in Hadapsar, Pune, Maharashtra

Office Assistant jobs in Madgaon, GOA

Office Office jobs in Dindigul, Tamil Nadu

Duty Manager

Marriott International, Inc -
Kochi, Kerala

Apply Now

Job details

Full-time
7 days ago

Qualifications

Guest relations
No experience needed
Administrative experience
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26082031
Job CategoryRooms & Guest Services Operations
LocationW8V8 QV8 Project site Prestige Forum Mall Bund Rd, Kochi, Kerala, India, 682304
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supports all day-to-day operations.

Understands employee positions well enough to perform duties in employees' absence.

Coaches, counsels and encourages employees.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Guides daily Front Desk shift operations.

Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Conducts training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Apply Now

Refine Your Search

front office manager jobs in kerala

Duty Manager

Assistant -Front Desk Manager

Front Office Executive

Rooms Division Manager

Senior Receptionist

Front Office Associate (Experience with Hotsoft PMS Preferred)

Front Office Executive (Receptionist)

Trainee - Front Office

Senior Accountant

Front Office Associate

Adobe Experience Manager (AEM)

Guest Services Associate - Front Office

Warehouse & Front Office Executive

Front Desk Receptionist

Guest Service Associate-Front Office

Front Office Manager

Discover related jobs

I want to receive the latest job alerts for front office manager in kerala

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected