Adarsh Nagar Delhi Delhi Customer support coordinator Jobs – 90 Open Jobs Today

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- English
- Analysis skills
- Health insurance
Quick apply
1d
Sales Coordinator
Denzour Nutrition —Jasola, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Sales
- ERP systems
- Paid time off
- Paid sick time
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1d
Country Manager - Technical Support
Maruti Suzuki India Ltd —Delhi, Delhi
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
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ASSPL - Haryana - C77 —Delhi, Delhi
- Full-time
- Programmable logic controllers
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Inventory & Dispatch Assistant (Garment Manufacturing)
AA Fashions —Kalkaji Devi, Delhi
- ₹12,000 - ₹15,000 a month
- Full-time
- 12th Pass
- Organisational skills
- In-person
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Jagatmitra Foundation —Vikaspuri, Delhi, Delhi
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- Full-time
- Nursing
- B.Sc
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5d
DIRECTOR OF ENGINEERING- IBIS & IBIS STYLES INDIA
AccorHotel —Delhi, Delhi
- Full-time
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- Electrical experience
- Communication skills
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J‑1 Insurance Program Coordinator
BDV Cultural Exchange —Delhi, Delhi
- Full-time
- Microsoft Word
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12d

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CRM Executive

Durga Bhai & Co. -
Pitampura, Delhi, Delhi

Quick apply

Job details

Full-time
₹20,000 - ₹30,000 a month
1 day ago

Benefits

Provident Fund
Leave encashment
Health insurance

Qualifications

Salesforce
Process improvement
Project coordination
English
Analysis skills
Bachelor's degree
Business Administration
Hindi
Computer Applications
Business requirements
Communication skills

Full job description

We are looking for a Business Process & CRM Executive to lead the successful implementation and adoption of Zoho CRM within the organization.

This is a business-facing role where you will work directly with the Director to understand business processes, translate operational requirements into CRM workflows, coordinate with Techginia's implementation team, and ensure successful adoption of the CRM across the organization.

This role is ideal for someone who enjoys solving business problems through technology rather than simply configuring software.

Key Responsibilities

Business Process Understanding

Understand the company's sales, marketing, and operational processes.
Work closely with the Director and key stakeholders to gather business requirements.
Identify process gaps and recommend improvements.
Document business workflows and Standard Operating Procedures (SOPs).

CRM Implementation

Coordinate the implementation of Zoho CRM with Techginia's implementation team.
Translate business requirements into CRM configurations.
Assist in configuring CRM modules, layouts, fields, workflows, reports, and dashboards.
Validate configurations through testing before deployment.
Support data migration and ensure data quality.

User Training & Adoption

Conduct training sessions for employees.
Drive CRM adoption across departments.
Provide first-level support for CRM-related queries.
Prepare user manuals and process documentation.

Project Coordination

Act as the primary coordinator between the organization and Techginia.
Track implementation progress and ensure project milestones are achieved.
Schedule meetings, collect user feedback, and facilitate issue resolution.

Continuous Improvement

Monitor CRM usage and user adoption.
Identify opportunities for automation and process optimization.
Recommend improvements that enhance operational efficiency and customer management.
Ensure CRM data remains accurate, complete, and up to date.

Required Qualifications

Bachelor's degree in Business Administration, Commerce, Computer Applications, Engineering, or a related field.
2–4 years of experience working with any leading CRM platform (Zoho CRM, Salesforce, HubSpot, Microsoft Dynamics, Freshsales, or similar).
Hands-on experience in CRM implementation, business process improvement, or CRM support.
Good understanding of sales processes, customer lifecycle management, and business operations.
Experience gathering business requirements and working with business stakeholders.

Required Skills

Business Skills

Strong analytical and problem-solving skills.
Ability to understand and improve business processes.
Excellent documentation and process mapping skills.
Strong organizational and project coordination abilities.

CRM Skills

Hands-on experience with CRM configuration and administration.
Understanding of CRM workflows, automation, reports, dashboards, and data management.
Familiarity with CRM implementation methodologies.

Communication Skills

Excellent verbal and written communication skills.
Ability to interact confidently with Directors and senior management.
Strong presentation and user training skills.
Ability to coordinate effectively with internal teams and external consultants.

Language Requirements

Fluent in English & Hindi

Ideal Candidate

We are looking for someone who:

Takes complete ownership of the CRM implementation.
Understands both business processes and technology.
Can communicate effectively with stakeholders at all levels.
Is proactive, detail-oriented, and highly organized.
Can independently drive CRM implementation while collaborating with Techginia.
Is passionate about improving business operations through technology.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Leave encashment
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in adarsh nagar delhi delhi

CRM Executive

Sales Coordinator

Country Manager - Technical Support

Reliability & Maintenance Engineer, RME Coordinator

Inventory & Dispatch Assistant (Garment Manufacturing)

NURSING STAFF

DIRECTOR OF ENGINEERING- IBIS & IBIS STYLES INDIA

J‑1 Insurance Program Coordinator

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