Baner Pune Maharashtra Desktop support technician Jobs – 123 Open Jobs Today

Lead Analyst - Site IT Support
Eaton —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Global NetSuite System Administrator
Systems Plus —Pune, Maharashtra
- Full-time
- Salesforce
- Project management
9d
System administrator
Toshvi Computer Services —Pune, Maharashtra
- Microsoft Outlook
- B.Sc
- Windows
Systems Administrator II
AutomationEdge —Pune, Maharashtra
- Call employer
- Azure
- Windows
- AWS
TECHNICAL SUPPORT – INDUSTRIAL AUTOMATION Position: Engineer / Sr. Engine
Semicolon Tech Solution —Bhosari, Pune, Maharashtra
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Associate Technical Support Consultant
Veradigm —Pune, Maharashtra
- Full-time
- Bachelor's degree
Technical Support Engineer
Fronius —Pune, Maharashtra
- Online application
- English
- Electrical experience
Senior System Administrator – Linux
IATOCS —Pune, Maharashtra
- Linux
Technical Support Engineer
Spanidea —Pune, Maharashtra
- Communication skills
Technical Support Engineering, Engineer
Synopsys —Pune, Maharashtra
- English
- Master's degree
- SQL
- Health insurance
7d
Technical Engineer, Customer Support
Finastra —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Salesforce
- Windows
- Paid time off
- Paid sick time
7d
IT Hardware Support Engineer
Tech Instinct PVT LTD —Pune, Maharashtra
- ₹10,000 - ₹15,000 a month
- Part-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
Junior Engineer - Customer / Technical Support
TouchMagix —Pune, Maharashtra
- Full-time
- Software troubleshooting
- English
- Windows
DevOps and Infrastructure Support Engineer - IT Support + DevOps
Wolters Kluwer —Pune, Maharashtra
- Weekend availability
- Oracle
- Computer Science
- Software troubleshooting
Linux Systems Administrator (Cloud)
Easebuzz Pvt Ltd —Pune, Maharashtra
- Full-time
- AWS
- APIs
- Linux
Quick apply
Technical Support Engineer
Mithi Software Technologies Pvt. Ltd. —Pune, Maharashtra
- Urgently hiring
- Computer Science
- DevOps
- Master's degree
ERP and System Administrator
ANAND ERP —Pune, Maharashtra
Technical Support Engineer
Varad Automation And Robotics —Bhosari, Pune, Maharashtra
- Email
- Microsoft Office
- Presentation skills
- Bachelor's degree
5d
System Administrator (Hosting & Cloud)
Dimakh Consultants —Pune, Maharashtra
- Microsoft Access
- Computer Science
- Microsoft Office
Associate Technical Support Consultant
Harris Computer Systems —Pune, Maharashtra
- Weekend availability
- Computer Science
- Software troubleshooting
- Windows

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Lead Analyst - Site IT Support

Eaton -
Pune, Maharashtra

Apply Now

Job details

Qualifications

Microsoft Powerpoint
Microsoft Excel
Microsoft Outlook
Customer service
IT service management
Windows
Microsoft Office
Information security
Project management
Bachelor's degree
Computer networking
SharePoint
Agile
Communication skills

Full job description

What you’ll do:

The primary function of this position is to provide site support, support device lifecycle management, and ensure compliance with all of Eaton's policies and procedures with no supervision. Our customers include all of Eaton’s users (local and remote). Day to day IT ownership for site(s), site health & site customer experience, ensuring fast and quality restoration of site IT service interruptions. Leads global improvement initiatives.

Tools/Technology
Deployment, configuration, and support of hardware client operating systems, and productivity software for end users.
Hardware support includes online PCs, PC peripherals, PC non-networked, OT Systems (I4.0), hand scanners, printers, switches, wireless access points, virtual machines, UPS, R&D Labs, and mobile phones.
Assist with support of site-based IT systems.
Participate in trouble-shooting and resolution of larger IT issues.
Local hands and partnership with site, feet on the ground support to other IT teams with technology.
Process
Follow IT Service Management (ITSM) processes: asset management, change management, incident management, request management, problem management, and project management to serve end users and maintain high levels of performance in achieving service level agreements.
Responsible for annual refresh of IT disaster recovery plan, as well as walkthrough of plan with stakeholders if required.
Participate in application, infrastructure, security, operational excellence initiatives, and support activities as needed.
Responsible for efforts related to root cause analysis and problem management as needed.
Provide input on IT process to support the manufacturing equipment.
Adhere to Lean Daily Management (e.g. 5S - clean workplace initiative, RCA, Gemba)
Participate in the Inventory, Risk Assessment & Profit Planning Process. Influence budgeting, forecasting, and spending for IT infrastructure.
Ability to draw conclusion from complex data sets to improve a metric or effort. Can present solutions and drive the improvement from data analysis.
Participate in internal audits related to IT processes, procedures, software, and systems.
Adhere to and be an advocate of company policies and procedures always, including, but not limited to: ethics, data protection, information security, human resources, and compliance policies and procedures. Protect both Eaton's physical and information assets.

People
Assist IT peers and influence customers to drive IT standards. Advocate, influence, and assure compliance to IT standards and policies. Share information about best practices with end users to increase user satisfaction and productivity.
Ability to assist a technical team with no supervision.
Ability to provide a level of support and guidance on escalated or complex issues to the technical team. Seen as 'go to' person. "

Qualifications:

Bachelor's degree from an accredited institution.
7+ years of relevant IT service delivery experience.
Years and experience required in role: 7+ years of experience.
Overall 7-10 years of work experience.

Skills:

Advanced knowledge of MS Windows Operating Systems
Advanced knowledge of MS Office Suites - PowerPoint, Excel, SharePoint, Outlook
Advanced knowledge of Hardware - online PCs, PC peripherals, PC non-networked, OT Systems (I4.0), hand scanners, printers, switches, wireless access points, virtual machines, UPS, R&D Labs, and mobile phones.
Advanced knowledge of other IT infrastructure - network, servers, storage, phone systems
Miscellaneous equipment used in manufacturing locations such as bar code scanners, specialized printers, industrial PCs, RF Scanners, etc.
Ability to adapt and learn; to support complex IT environments that may contain various operating systems, desktop, network, phone, and mobile technology
IT Service Management (ITIL) - Asset Management, Incident Management, Request Fulfilment, Problem Management, and Change Management
Ability to lead IT initiatives across the organization, Excellent customer service and communication skills
Ability to relate well to people at all levels of the organization
White glove treatment / Executive level support
Mentoring of Analysts
Instructional guidance for Customers
Communication-SelfMotivation-Leadership-Responsibility-Teamwork-Problem Solving-Technical Agility -Ability to Work Under Pressure-Time Management-Flexibility-Agile Mindset-Conflict Resolution-Negotiation

Apply Now

Refine Your Search

desktop support technician jobs in baner pune maharashtra

Lead Analyst - Site IT Support

Global NetSuite System Administrator

System administrator

Systems Administrator II

TECHNICAL SUPPORT – INDUSTRIAL AUTOMATION Position: Engineer / Sr. Engine

Associate Technical Support Consultant

Technical Support Engineer

Senior System Administrator – Linux

Technical Support Engineer

Technical Support Engineering, Engineer

Technical Engineer, Customer Support

IT Hardware Support Engineer

Junior Engineer - Customer / Technical Support

DevOps and Infrastructure Support Engineer - IT Support + DevOps

Linux Systems Administrator (Cloud)

Technical Support Engineer

ERP and System Administrator

Technical Support Engineer

System Administrator (Hosting & Cloud)

Associate Technical Support Consultant

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