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Student Counsellor & Sales Consultant — Australian International Education

Navtark Solutions
Remote

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

CRM software
Visa filing
Marketing
English
Academic counselling
Education
Bachelor's degree
Conversion optimisation
Communication skills
Negotiation
Time management

Full job description

About the Role:

We are looking for an experienced Student Counsellor & Sales Consultant – Australian International Education who is passionate about helping international students achieve their education and long-term career goals in Australia. This is a consultative tele-sales role where you’ll engage with warm leads, understand each student’s unique situation, and recommend the most suitable education and migration-related services through honest, value-driven conversations.

Work Timings:

Employment Type: Full-Time
Location: Remote / Work From Home
Shift: Australian Business Hours
Compensation: Fixed Salary + Performance-Based Incentives

Key Responsibilities:

1. Student Counselling & Sales

Call warm leads who have already engaged with our platform and services.
Understand each student’s education, visa status, career goals, and future plans.
Recommend suitable education and migration-related services based on individual needs.
Build trust through professional, consultative conversations rather than scripted sales.
Convert qualified leads into customers while maintaining high ethical standards.
Identify opportunities to upsell premium services when appropriate.

2. Client Relationship Management

Follow up with prospective students via phone, WhatsApp, and email.
Maintain accurate CRM records, call notes, and follow-up schedules.
Schedule consultations with education or migration experts where applicable.
Ensure timely responses to inquiries and maintain excellent customer experience.

3. Industry Knowledge & Consultation

Stay updated with Australian education pathways, student visa processes, and skilled migration fundamentals.
Understand Australian skilled migration concepts including subclasses 189, 190, and 491, points test, SkillSelect, state nominations, ANZSCO occupations, and skills assessments.
Provide students with accurate, transparent, and reliable information.
Share recurring student questions and market feedback with internal teams.

4. Sales Performance & Reporting

Achieve daily calling targets and monthly sales objectives.
Maintain high lead-to-sale conversion rates.
Track upsell opportunities and contribute to revenue growth.
Monitor follow-up timelines and maintain quality standards.

Required Skills & Expertise:

Essential Skills:

Minimum 2+ years of experience counselling international students within the Australian education system.
Strong understanding of Australian education pathways and skilled migration fundamentals.
Proven experience in tele-sales, admissions counselling, or inside sales.
Excellent spoken and written English communication skills.
Strong interpersonal, negotiation, and relationship-building abilities.
Experience using CRM systems and maintaining accurate sales pipelines.
Professional, ethical, and student-focused approach to sales.

Preferred Skills (Bonus):

QEAC (PIER) Certification or formal Education Agent training.
Experience working with Australian education agencies or migration consultancies.
Knowledge of SkillSelect, state migration portals, and occupation lists.
Experience selling digital services or information-based products.
Additional language proficiency relevant to international student communities.

Qualifications:

Bachelor’s degree in Business, Education, Marketing, or a related field.
Minimum 2 years of experience in international student counselling, admissions, or education sales.
Strong knowledge of Australian education and migration pathways.

Key Attributes:

Excellent communication and active listening skills.
Empathetic, trustworthy, and student-focused approach.
Target-driven with strong sales and conversion abilities.
Highly organized with excellent follow-up and time management skills.
Self-motivated and capable of working independently in a remote environment.
Committed to providing honest advice and maintaining professional integrity.

Key Performance Indicators (KPIs):

Daily call activity and meaningful client conversations.
Lead-to-sale conversion rate.
Upsell conversion percentage.
Monthly sales and revenue targets.
Timely follow-up on new inquiries.
Student satisfaction and service quality.

Why Work With Us:

Competitive fixed salary with uncapped performance incentives.
Warm lead pipeline—no cold calling lists.
Comprehensive training on products, services, and Australian education programs.
Remote work flexibility with Australian business hours.
Career growth opportunities into Team Lead, Partnerships, or Student Success roles.
Work with a growing international organization supporting students worldwide.

Apply Now

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