Jubilee Hills Hyderabad Telangana Customer support coordinator Jobs – 100 Open Jobs Today

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Team Lead/ Manager- SAP FICO- US Shift

The Hackett Group -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Software troubleshooting
SAP
Microsoft Office
SAP Finance & Controlling
Customer relationship management
Mentoring
Relationship management
SAP S/4HANA
ABAP
Communication skills
Negotiation

Full job description

The Manager has a breadth of knowledge in operational aspects of Success Factors and reviews client deliverables prepared by junior staff. The Manager is responsible for monitoring the configurations and implementations of ERP including SAP - FICO. This includes the support in both business projects through design and implementation of FICO business solutions in SAP and in ongoing business operations. The Manager is an individual contributor with the ability to interact with a global team of functional leaders, business partners, technical experts and articulate how to best integrate SAP technologies to deliver superior business impact.

Responsibilities

Understand the values and vision of the organization and align the activities accordingly
Protect the Intellectual Property
Adhere to all the policies and procedures
Work with other line functions to collect or provide relevant data
Understand the delivery process and participate in the client related support services Location structure development, Login/Password resets, initial testing of any customized tool being used etc.
Work with client survey coordinator to ensure that all survey data is complete, accurate and answered in a manner consistent with other submissions in the data base
Should have the ability to implement and deploy SAP financial solutions for finance, accounting, cost controls, executive controls, treasury, investment management
Ability to implement and deploy SAP financial solutions for finance, accounting, cost controls, executive controls, treasury, investment management
Assist business in leveraging (where advisable) standard process/system capabilities to reduce complexity and customization
Facilitate the implementation and support of SAP Financials (focus on FICO Controlling – Cost Center Accounting, Profit Center Accounting, Product Costing, Profitability Analysis, Project System, Results Analysis, Unsettled Costs, Month End Close, Overhead assessment and settlement)
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
Facilitate workshops to collect business requirements
Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs
Design, customize, configure and testing of FI/CO modules
Identify gaps, issues and work around solutions
Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems
Document functional designs, test cases and results
Proactively identify and propose business process and/or system enhancements
Provide consulting services on both new implementations and existing support projects
Act as a liaison between the business functions and the technical team
Provide ad-hoc training and user support as required
Evaluate and amalgamate research findings to develop valuable insights and strategic recommendations for our client
Work closely with management in various processes / projects to ensure communication and smooth implementation
Fulfill a variety of operational tasks using appropriate proprietary application
Monitor, coach and develop the team by sharing knowledge and providing training as necessary

Essential Skills

Job

S/4 HANA FICO experience from Implementation / Upgrade / Migration / Conversion.
Extension Ledgers.
Document Splitting functionality.
FCV Foreign Currency Valuation.
APP and EBRS and payment automation process.
New Asset Accounting.
RICEFWs ABAP Integration exposure.
Integration with MM & SD & PS.
Month end process exposure FI & CO.
Cost Center -Allocations.
Product Costing – MTS/MTO/Sale Order Costing.
Profit Center Accounting
3-4 implementation projects experience
Should have worked on US or Europe projects
Should be organized and focused on delivering research tasks within defined deadlines
Must be dynamic, flexible and possess perseverance skills
Experience in customer relationship management using highly professional verbal and oral communication skills
Exhibit reactiveness and constructiveness at work such as, suggesting innovative but pragmatic solutions
Utilize secondary research sources and techniques

Personal

Should have good communication skills
Should have understanding of business objectives and organization structure
The candidate must have strong work ethics andtrustworthiness
The candidate should work accurately with attention to detail by maintaining confidentiality and integrity
Must be highly collaborative and team oriented with commitment to excellence
Ability to work under pressure to achieve the multiple daily deadlines for client deliverables, with a mature approach

Preferred Skills

Job

The candidate should have an expertise in problem solving
Must be proficient in Microsoft Office (Advanced)
Self-motivated, fast learner with the ability to operate independently
Must have proven track record of impacting results throughout career
The candidate must be a highly versatile thinker who can assimilate knowledge and has understanding across different industries, products, technologies, disciplines etc.

Personal

Demonstrate proactive thinking
Negotiation and persuasion skills are required to work with partners and implement changes
Should have strong interpersonal relations and mentoring skills
Have the ability to work under stringent deadlines and demanding client conditions

Apply Now

Refine Your Search

customer support coordinator jobs in jubilee hills hyderabad telangana

Team Lead/ Manager- SAP FICO- US Shift

Microsoft D365 F&O Senior Trade and Logistics Consultant

IN_Manager_SAP HCM_SAP_Advisory_Hyderabad

Sr. Project Manager - Lean Digital Transformation 4D

Sales Executive (Sales & Marketing)

AV Production Technician

Horticulturist

Field Technical Expert

Retail Sales Assistant

Assistant Engineer / Engineer

Foreman

Senior IT Developer

Senior Service Engineer_DC

Sr. Engg - Drives HT Startes Electronics

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