Gerugambakkam Chennai Tamil Nadu Customer support coordinator Jobs – 127 Open Jobs Today

Service Manager(Diesel Generator)
Unicorn Power Solutions Pvt. Ltd —Chennai, Tamil Nadu
- ₹50,000 - ₹60,000 a month
- Email
- Customer service
- ERP systems
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
Industrial Automation Trainer
IPCS Global solutions pvt ltd —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Programmable logic controllers
- Bachelor's degree
- Travel
- Commuter assistance
Quick apply
2d
Service Improvement Engineer, RF & Media, CSI
SES —Chennai, Tamil Nadu
- Continuous improvement
Senior Subcontracts Specialist
McDermott —Chennai, Tamil Nadu
- Full-time
- Oracle
- Bachelor's degree
Senior Construction Support Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Project management
Exterior Team Leader
A2MAC1 —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick apply
Engineer / Senior Engineer - ECU Materials Management
Kone —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Oracle
- Management
2d
RAN Engineer
HRJ Refrigeration Pvt Ltd —Chennai, Tamil Nadu
- ₹24,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- Computer networking
- In-person
Quick apply
5d
Scientific Sales Executive
Opella Healthcare Group —Chennai, Tamil Nadu
- Full-time
- B.Sc
- Microsoft Office
- Bachelor's degree
Inside Sales Executive
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹2.00 - ₹5.80 a year
- Full-time
- Communication skills
Junior Dentist
Teenaa collecctions —Ambattur, Chennai, Tamil Nadu
- ₹20,000.60 - ₹25,000.00 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
6d
Senior Project Engineer
Emerson —Chennai, Tamil Nadu
- Full-time
- PMP
- Project management
- Communication skills
- Health insurance
Senior Product Order Engineer
Emerson —Chennai, Tamil Nadu
- Full-time
- Oracle
- Microsoft Office
- Health insurance
Control & Protection Hardware Design Engineer-HVDC
Hitachi —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Windows
- Microsoft Office
Senior Service Engineer
Trane Technologies —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- HVAC
- Work from home
Control & Protection Hardware Design Engineer-HVDC
Hitachi Rail —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Windows
- Microsoft Office
Service Engineer
VR Coatings Pvt. Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Weekend availability
- Up to 50% travel
- Schematics
- Customer service
- Cell phone reimbursement
Quick apply
Software Engineer III, iOS (Marketplace)
ACV Auctions —Chennai, Tamil Nadu
- Full-time
- Computer Science
- English
- Bachelor's degree
Quick apply
5d
Senior Structural Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- Engineering
- English
- Master's degree
Commis II - South Indian Cuisine
MERCURE —Chennai, Tamil Nadu
- Full-time
- Management
- English
- Communication skills
Quick apply

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Service Manager(Diesel Generator)

Unicorn Power Solutions Pvt. Ltd
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹50,000 - ₹60,000 a month

Benefits

Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Mechanical engineering
Customer service
ERP systems
Mechanical Engineering
ATS
Microsoft Office
Electrical experience
Bachelor's degree
Team management
Conflict management
Diploma in Mechanical Engineering
Electrical Engineering
Diploma
Communication skills

Full job description

Diesel Generator Service Manager

Job Summary

The Diesel Generator Service Manager is responsible for leading and managing the service department, ensuring efficient maintenance, repair, installation, and commissioning of diesel generator (DG) sets. The role involves supervising service engineers and technicians, maintaining customer satisfaction, achieving service revenue targets, and ensuring compliance with safety and quality standards.

Key Responsibilities

Manage the day-to-day operations of the diesel generator service department.
Plan, schedule, and oversee preventive maintenance, breakdown repairs, and annual maintenance contracts (AMCs).
Supervise and support service engineers, technicians, and field service teams.
Ensure timely response to customer service requests and emergency breakdowns.
Monitor service quality, productivity, and customer satisfaction.
Coordinate installation, commissioning, testing, and handover of DG sets.
Diagnose complex technical issues and provide technical guidance to the service team.
Manage warranty claims and coordinate with manufacturers and suppliers.
Prepare service reports, maintenance records, and performance analysis.
Control inventory of spare parts, tools, and consumables.
Develop service budgets and monitor departmental expenses.
Ensure compliance with health, safety, and environmental regulations.
Conduct training and performance evaluations for service personnel.
Build and maintain strong relationships with customers and key stakeholders.
Identify opportunities to increase service contracts, spare parts sales, and after-sales revenue.
Ensure compliance with company policies and industry standards.

Required Qualifications

Bachelor's degree or Diploma in Mechanical Engineering, Electrical Engineering, or a related field.
5–10 years of experience in diesel generator servicing, with at least 2–3 years in a supervisory or managerial role.
Experience with leading DG brands such as Cummins, Caterpillar, Perkins, MTU, Kirloskar, Mahindra Powerol, or similar is preferred.

Technical Skills

Strong knowledge of diesel engines, alternators, control panels, ATS systems, and synchronization panels.
Expertise in troubleshooting electrical and mechanical faults.
Familiarity with preventive and predictive maintenance practices.
Understanding of generator load testing and commissioning procedures.
Knowledge of fuel systems, cooling systems, lubrication systems, and engine overhauls.
Proficiency in MS Office and service management or ERP software.

Soft Skills

Strong leadership and team management skills.
Excellent communication and customer service abilities.
Problem-solving and analytical thinking.
Planning, scheduling, and organizational skills.
Ability to work under pressure and manage multiple priorities.
Decision-making and conflict resolution skills.

Key Performance Indicators (KPIs)

Customer satisfaction rating.
First-time fix rate.
Service response and resolution time.
Preventive maintenance compliance.
Service revenue and profitability.
AMC renewal and customer retention rate.
Technician productivity and utilization.
Spare parts inventory accuracy.
Safety compliance and incident-free performance.

Working Conditions

Office-based with frequent visits to customer sites.
May require travel and availability for emergency service support.
Occasional work outside regular business hours during critical breakdowns.

Reporting To

Director Finance

Direct Reports

Service Engineers
Field Service Technicians
Service Coordinator

please share your resumes to [email protected] or contact to 9995869512

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in gerugambakkam chennai tamil nadu

Service Manager(Diesel Generator)

Industrial Automation Trainer

Service Improvement Engineer, RF & Media, CSI

Senior Subcontracts Specialist

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Inside Sales Executive

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Senior Product Order Engineer

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Senior Service Engineer

Control & Protection Hardware Design Engineer-HVDC

Service Engineer

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Senior Structural Engineer

Commis II - South Indian Cuisine

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