Nehru Nagar Tamil Nadu Customer support coordinator Jobs – 126 Open Jobs Today

Service Improvement Engineer, RF & Media, CSI
SES —Chennai, Tamil Nadu
- Continuous improvement
Service Manager(Diesel Generator)
Unicorn Power Solutions Pvt. Ltd —Chennai, Tamil Nadu
- ₹50,000 - ₹60,000 a month
- Email
- Customer service
- ERP systems
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
Engineer / Senior Engineer - ECU Materials Management
Kone —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Oracle
- Management
1d
Senior Subcontracts Specialist
McDermott —Chennai, Tamil Nadu
- Full-time
- Oracle
- Bachelor's degree
Exterior Team Leader
A2MAC1 —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick apply
Senior Construction Support Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Project management
Scientific Sales Executive
Opella Healthcare Group —Chennai, Tamil Nadu
- Full-time
- B.Sc
- Microsoft Office
- Bachelor's degree
RAN Engineer
HRJ Refrigeration Pvt Ltd —Chennai, Tamil Nadu
- ₹24,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- Computer networking
- In-person
Quick apply
4d
Inside Sales Executive
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹2.00 - ₹5.80 a year
- Full-time
- Communication skills
Control & Protection Hardware Design Engineer-HVDC
Hitachi —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Windows
- Microsoft Office
Senior Project Engineer
Emerson —Chennai, Tamil Nadu
- Full-time
- PMP
- Project management
- Communication skills
- Health insurance
Junior Dentist
Teenaa collecctions —Ambattur, Chennai, Tamil Nadu
- ₹20,000.60 - ₹25,000.00 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
5d
Control & Protection Hardware Design Engineer-HVDC
Hitachi Rail —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Windows
- Microsoft Office
Senior Service Engineer
Trane Technologies —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- HVAC
- Work from home
Senior Product Order Engineer
Emerson —Chennai, Tamil Nadu
- Full-time
- Oracle
- Microsoft Office
- Health insurance
Service Engineer
VR Coatings Pvt. Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Weekend availability
- Up to 50% travel
- Schematics
- Customer service
- Cell phone reimbursement
Quick apply
Software Engineer III, iOS (Marketplace)
ACV Auctions —Chennai, Tamil Nadu
- Full-time
- Computer Science
- English
- Bachelor's degree
Quick apply
5d
Senior Structural Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- Engineering
- English
- Master's degree
Commis II - South Indian Cuisine
MERCURE —Chennai, Tamil Nadu
- Full-time
- Management
- English
- Communication skills
Quick apply

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Service Improvement Engineer, RF & Media, CSI

SES -
Chennai, Tamil Nadu

Apply Now

Job details

Permanent

Qualifications

Knowledge management
ITIL Certification
Technical support
Continuous improvement
Problem management
SEO tools

Full job description

Service Improvement Engineer, RF & Media, CSI ROLE DESCRIPTION SUMMARY As a Service Improvement Engineer specializing in RF and media, you will be a customer- and operations-focused professional who provides leadership and technical expertise in support of SES customers and SES Customer Operations. You are highly motivated, disciplined, and committed to driving excellence in RF systems and media delivery platforms. Your role centers on enhancing the customer experience through proactive service improvements, particularly in areas involving satellite communications, broadcast media workflows, and RF signal integrity. You will be responsible for identifying and implementing improvements across RF and media-related systems, tools, and operational processes. This includes close collaboration with cross-functional teams in Operations & Engineering (O&E) to optimize global procedures, streamline media transmission workflows, and ensure robust RF performance. Your efforts will directly contribute to increased reliability, reduced downtime, and elevated service quality for SES’s media and connectivity customers. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS • Technical End to End Expertise: Head Continual Service Improvement (CSI) in assuming responsibility for overseeing technical aspects of the end-to-end design across all RF services. Represent a technical point of contact that analyses and identifies gaps within the current ecosystem, ensuring that they are addressed. This role confirms that improvement initiatives are effectively synchronized across the entirety of Operations and Engineering (O&E). • Customer Operations Performance Analysis: Showcase to senior leadership via standard presentations on how Customer Operations is performing. This shall include measurements across the core ITIL processes such as Incident Management, Change Management, Problem Management and Event Management. Effectively articulate improvement initiatives to secure Leadership’s support for the growth and maturation of Operations. • Problem Management Coordinator: Work in support of the problem management team as a subject matter expert and drive assigned problem tasks to resolution. Convey the communication between Customer Operations and Senior Management at CTO and L2 levels, effectively articulating progress, timelines and any technical blockers. • Ensure SLA Measurement Compliance: Collaborate with Data Analytics to compile SLA (Service Level Agreement) calculations and ensure that Customer Operations remain compliant with reporting performance across all segments including Aero, Cruise, Media, and E&C in effectively meeting customer expectations. • Onboarding: Collaborate with Service Delivery, Implementation, Engineering, and IT teams to ensure seamless integration of new products, tools, and services into operational workflows, mitigating potential gaps that could impact customer experience. • Mentorship & Coaching: Demonstrate mentorship, coaching, and guidance to NOC staff to enhance their proficiency in procedures, processes, troubleshooting, and consistency, fostering a culture of continuous improvement. QUALIFICATIONS & EXPERIENCE • 5 - 7 years of technical support experience in the satellite communications industry • Fundamental knowledge and experience with stable and mobile antenna systems, RF theory, teleport operations, RFI mitigation and GEO satellites • ITIL Certification or demonstrated equivalent experience with event, incident, change, problem and knowledge management processes. div.content { background: #FFFFFF; } div.joqReqDescription { background: #FFF repeat-y!important; font-family:Arial, Helvetica, sans-serif!important; text-align:left; color:#000; width:700px!important; margin:0 auto!important; position:relative; -webkit-column-count: 1; /* Chrome, Safari, Opera */ -moz-column-count: 1; /* Firefox */ column-count: 1; padding-top:0px; padding-left: inherit; padding-bottom:50px; font-size:14px } div.joqReqDescription div.image-box { width: 700px; text-align: center; display: block; padding: 0 0 35px; } div.joqReqDescription p, div.joqReqDescription ul{ font-family:Arial, Helvetica, sans-serif!important; margin:0 15px; padding-bottom:12px; } div.joqReqDescription li{ padding-bottom:6px; } /* position: absolute; height: 389px; } div.joqReqDescription div.imagebox2 { text-align:center; } */ SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here.
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customer support coordinator jobs in nehru nagar tamil nadu

Service Improvement Engineer, RF & Media, CSI

Service Manager(Diesel Generator)

Engineer / Senior Engineer - ECU Materials Management

Senior Subcontracts Specialist

Exterior Team Leader

Senior Construction Support Engineer

Scientific Sales Executive

RAN Engineer

Inside Sales Executive

Control & Protection Hardware Design Engineer-HVDC

Senior Project Engineer

Junior Dentist

Control & Protection Hardware Design Engineer-HVDC

Senior Service Engineer

Senior Product Order Engineer

Service Engineer

Software Engineer III, iOS (Marketplace)

Senior Structural Engineer

Commis II - South Indian Cuisine

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