Kolathur Chennai Tamil Nadu Client service agent Jobs – 157 Open Jobs Today

Administrator (Support & Operations)
HCLTech —Chennai, Tamil Nadu
- JavaScript
- APIs
AI Security Architect - Hyperscaler & Cloud AI Platforms
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
2h
Solution Architect I - Enterprise Solutions
UST —Chennai, Tamil Nadu
- Azure
- APIs
- AI
Quick apply
Principal Engineer - GBS IND
Bank of America —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Azure
- Presentation skills
MS Engineer - Security
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Bachelor's degree
AI Engineer
UST —Chennai, Tamil Nadu
- Computer Science
- DevOps
- Master's degree
Quick apply
Export Marketing
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
Engineering Manager
SquareShift Technologies —Chennai, Tamil Nadu
- Full-time
- Management
- AI
- Communication skills
Python Developer Assistant Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Azure
- Oracle
- PMP
Senior Quality Architect
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Java
- JavaScript
- Scripting
- Health insurance
- Paid time off
5d
Software Engineering Manager
Gen Digital Inc. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- Computer Science
- B.Sc
Quick apply
ServiceNow Senior AI Developer
InfoBeans —Chennai, Tamil Nadu
- Azure
- Customer service
- DevOps
Senior DevOps Engineer
Finzly —Chennai, Tamil Nadu
- Full-time
- Oracle
- Computer Science
- DevOps
MS Engineer - Security
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Bachelor's degree
Fire (FPS/FDAS) Design Engineer
Udaya Technologies Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹75,000 a month
- Urgently hiring
- AutoCAD
- System design
- Bachelor's degree
Quick apply
Senior Software Engineer - .Net Full Stack
U.S. Bank National Association —Chennai, Tamil Nadu
- Full-time
- Azure
- APIs
- Python
Gen AI Developer/ Senior Developer
Orion Innovation —Chennai, Tamil Nadu
- Master's degree
- Databases
- APIs
IND-Oracle OTM Functional Consultant
NexInfo —Chennai, Tamil Nadu
- Full-time
- Oracle
Quick apply
Large Language Model Architect
Accenture —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
4d
Senior AI Architect
Indium Software —Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
12d

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Administrator (Support & Operations)

HCLTech -
Chennai, Tamil Nadu

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Job details

Qualifications

SOAP
JavaScript
REST
APIs
ServiceNow

Full job description

Chennai, Tamil Nadu
Job Summary

Professional Summary

A ServiceNow developer with 4 years of experience in platform development, administration, and support. Skilled in configuring and supporting ITSM and FSM (Field Service Management) applications, developing custom solutions using ServiceNow scripting, implementing integrations with external systems, and automating business processes through Flow Designer and Integration Hub. Experienced in troubleshooting complex issues, enhancing platform performance, and delivering scalable solutions aligned with business requirements and ServiceNow best practices.

Key Responsibilities

Key Responsibilities

Administer, maintain, and enhance the ServiceNow platform to ensure optimal performance and availability.

Configure and support ITSM modules including Incident, Problem, Change, Request, Knowledge Management, and Service Catalog.

Configure and support FSM modules including Work Orders, Work Order Tasks, Dispatching, Scheduling, Agent Workspace, and Mobile solutions.

Develop and maintain customizations using Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, and ACLs.

Design and implement workflows and automations using Flow Designer and IntegrationHub.

Develop and support integrations with external systems using REST and SOAP APIs.

Create and maintain Service Catalog items, Record Producers, and request fulfillment workflows.

Manage data imports, exports, Transform Maps, and CMDB data quality initiatives.

Develop reports, dashboards, and KPIs to support operational and business requirements.

Troubleshoot platform issues, perform root cause analysis, and implement long-term solutions.

Collaborate with business stakeholders to gather requirements and deliver effective ServiceNow solutions.

Support platform upgrades, releases, testing activities, and technical documentation.

Required Technical Skills

ServiceNow Administration & Development

ITSM, FSM, Service Catalog, CMDB, Knowledge Management

Flow Designer & IntegrationHub

JavaScript & ServiceNow Server-side/Client-side Scripting

Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies

ACLs, Roles, Groups, and User Administration

REST & SOAP Integrations

Import Sets & Transform Maps

Work Orders, Dispatching, Scheduling, Agent & Mobile Workspace

Reports, Dashboards, Scheduled Jobs & Notifications

Troubleshooting, Debugging & Root Cause Analysis

ServiceNow Best Practices & Platform Governance

Skill Requirements

Key Responsibilities

Administer, maintain, and enhance the ServiceNow platform to ensure optimal performance and availability.

Configure and support ITSM modules including Incident, Problem, Change, Request, Knowledge Management, and Service Catalog.

Configure and support FSM modules including Work Orders, Work Order Tasks, Dispatching, Scheduling, Agent Workspace, and Mobile solutions.

Develop and maintain customizations using Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, and ACLs.

Design and implement workflows and automations using Flow Designer and IntegrationHub.

Develop and support integrations with external systems using REST and SOAP APIs.

Create and maintain Service Catalog items, Record Producers, and request fulfillment workflows.

Manage data imports, exports, Transform Maps, and CMDB data quality initiatives.

Develop reports, dashboards, and KPIs to support operational and business requirements.

Troubleshoot platform issues, perform root cause analysis, and implement long-term solutions.

Collaborate with business stakeholders to gather requirements and deliver effective ServiceNow solutions.

Support platform upgrades, releases, testing activities, and technical documentation.

Required Technical Skills

ServiceNow Administration & Development

ITSM, FSM, Service Catalog, CMDB, Knowledge Management

Flow Designer & IntegrationHub

JavaScript & ServiceNow Server-side/Client-side Scripting

Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies

ACLs, Roles, Groups, and User Administration

REST & SOAP Integrations

Import Sets & Transform Maps

Work Orders, Dispatching, Scheduling, Agent & Mobile Workspace

Reports, Dashboards, Scheduled Jobs & Notifications

Troubleshooting, Debugging & Root Cause Analysis

ServiceNow Best Practices & Platform Governance

Other Requirements

Certifications

ServiceNow Certified System Administrator (CSA) (Mandatory)

ServiceNow Certified Application Developer (CAD)

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Refine Your Search

client service agent jobs in kolathur chennai tamil nadu

Administrator (Support & Operations)

AI Security Architect - Hyperscaler & Cloud AI Platforms

Solution Architect I - Enterprise Solutions

Principal Engineer - GBS IND

MS Engineer - Security

AI Engineer

Export Marketing

Engineering Manager

Python Developer Assistant Vice President

Senior Quality Architect

Software Engineering Manager

ServiceNow Senior AI Developer

Senior DevOps Engineer

MS Engineer - Security

Fire (FPS/FDAS) Design Engineer

Senior Software Engineer - .Net Full Stack

Gen AI Developer/ Senior Developer

IND-Oracle OTM Functional Consultant

Large Language Model Architect

Senior AI Architect

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