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EY GDS Business Consulting – Business Transformation (Smart City) – Senior
As part of our Business Consulting team, we are currently seeking highly motivated professionals, to help EY clients across sectors on their Business Transformation agenda projects. Within Business Transformation, you'll work as part of a high-performing team of problem solvers with extensive consulting and industry experience related to Smart City consulting, helping client organisations to drive value. We work with our clients to drive the Smart City and urban innovation projects, ensuring delivery excellence, stakeholder alignment, and measurable impact.
The opportunity
We’re looking for a Senior Consultant with expertise in Smart City consulting to support EY clients in their urban transformation agenda driving activities including project scoping, solution design, and delivery of digital, sustainable, and citizen-centric interventions across multiple domains including mobility, utilities, health, public safety, and governance to drive value and capable in manging large smart city projects.
This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a Business Consulting domain service offerings.
Your key responsibilities
- Within Business Transformation, you'll work as part of a high-performing team of problem solvers with extensive consulting and industry experience.
- Support end-to-end Smart City and urban innovation projects, ensuring delivery excellence, stakeholder alignment, and measurable impact.
- Support diagnostics, benchmarking, and strategy formulation for government clients and city authorities, based on global smart city frameworks and standards (ISO 37100/ ITU/ NIST)
- Collaborate with technical SMEs, city planners, policy experts, and technology partners to co-create practical and scalable digital solutions.
- Develop Smart City solutions, IoT/AI use cases in urban contexts
- Develop DPRs, feasibility studies, city blueprints, concept strategy, business models (PPP/ BOOT)
- Support in proposal development, business case articulation, pricing models, and go-to-market strategy for Smart City and urban digital programs.
- Contribute to EY thought leadership by authoring insights, white papers, and participating in strategic conferences and forums.
- Conduct in-depth research on trends, regulatory developments, and client behaviours, synthesizing findings to inform strategic recommendations and innovative client solutions.
- Develop data-driven insights and strategic recommendations, supporting presentations that communicate complex information effectively to stakeholders.
- Engage in knowledge-sharing and thought leadership activities, including industry discussions and forums, contributing to the firm’s expertise and positioning within the Smart city sector.
- Foster strong client relationships, support communications, and assist in preparing for industry events, positioning the firm as a trusted advisor across the MENA region. Contribute to business development efforts, supporting the firm's expansion.
- Significant opportunities to support in business development activities, creating proposals and participating in solution development thus contributing to organizational revenue and growth.
- Able to work under pressure to meet deadlines, must be able to effectively prioritize projects - align with team’s aspirations.
- Right attitude to understand and align with the organizational goals and priorities.
- Support the Business Transformation leadership in implementing strategic initiatives at team levels.
- Collaborate with other competencies in consulting and ensure organizational goals and priorities are achieved as a team.
Skills And Attributes for Success
To qualify for the role, you must have:
- A passion for people — our people are our greatest asset. We need you to be able to part of project teams to bring out the best in our people and help them to develop and grow.
- Ability to build exceptional client relationships — our clients are at the centre of what we do. Through the delivery of Business Transformation engagements, you will be responsible for managing key client relationships to make sure that we deliver quality and value.
- Ability to think strategically and to solve complex problems-You will demonstrate strong critical thinking skills focused on developing business solutions, creating logical analysis, assimilating large amounts to complex information, identifying or anticipating issues or challenges.
- Ability to communicate, making complex systems and situations simple to understand. You’ll communication visually, verbally and in written reports.
- Ability to manage projects –we help our client solve their complex technology challenges. You will need good project delivery skills to manage and deliver the projects across our key clients.
- Ability to learn new ideas and capabilities rapidly through self–driven learning and research. You’ll need to be able to assimilate new ideas and information rapidly.
- Good Research Skills exposure to various research tools and ability to conduct deep level of research on specific topics related to the Business Consulting/ Transformation engagements.
- Ability to benchmark client requirements against leading practices and identify client pain points and opportunities.
- Good leadership skills to enhance the relationship with key stakeholders and develop new business opportunities.
To qualify for the role, you must have.
- BE/B-Tech/MBA/ MPP
- 5+ years of industry experience in smart city consulting, urban planning, government policy design
- Experience in consulting, urban development, or technology-led transformation, with at least 3+ years in Smart Cities or Smart Infrastructure projects.
- Sector expertise in Tourism, Heritage, Infrastructure (Preferred)
- Strong exposure to urban policy frameworks, city mobility, integrated command centers (ICCC), urban analytics, and master plan driven city planning.
- Deep understanding of Smart City platforms, IoT/AI use cases in urban contexts, and public-private operating models
- Exposure to Smart City Frameworks (ISO 37100, NIST, ITU, etc.)
- Expertise in developing business case, feasibility analysis, ROI modelling
- Track record of leading multi-disciplinary teams and managing client engagements across the government or urban sector.
- Excellent storytelling, stakeholder engagement, proposal writing, and presentation skills.
- Strong research and analytical capabilities
- Exposure to AI/ Digital solutions including BIM, GIS, Digital Twin, etc.
- Strong PowerPoint and presentation skills
- Report writing, Customer handling, Strong interpersonal communication skills.
- Willing to travel onsite on client assignments.
- Willing to work on Sunday to Thursday working week and support MENA timings (11AM – 8.30 PM), as preferred (supporting Middle East Clients)
What we look for
- A Team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment.
- An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
- Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries.
What working at EY offers
At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
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