Malur Karnataka Support engineer Jobs – 138 Open Jobs Today

Specialist Software Engineer - Java Developer
Société Générale —Bengaluru, Karnataka
- Management
- Java
- Analysis skills
1d
Lead AWS Infrastructure Platform Engineer
UST —Bengaluru, Karnataka
- Computer Science
- DevOps
- AWS
Quick apply
Senior Security Engineer – Security Team
Nextwebi IT Solutions Pvt Ltd —Hoodi, Bengaluru, Karnataka
- From ₹6,00,000 a year
- Full-time
- Azure
- Master's degree
- AWS
- Health insurance
Quick apply
2d
Staff Engineer, SAP (Treasury + cash management)
Nagarro —Bengaluru, Karnataka
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Architect II - VLSI
UST —Bengaluru, Karnataka
Quick apply
Electrical Cable Harness Design Engineer
UST —Bengaluru, Karnataka
- AutoCAD
- Schematics
- Analysis skills
Quick apply
Senior Azure DevOps Engineer
UST —Bengaluru, Karnataka
- Azure
- DevOps
- AWS
Quick apply
Sr. Network Security Engineer with Microsegmentation
BirlaSoft —Bengaluru, Karnataka
- Azure
- AWS
- APIs
Lead Devops Engineer - IBM Urban Code & AWX
Société Générale —Bengaluru, Karnataka
- Azure
- DevOps
- SQL
2d
Senior Product Development AI Engineer
Clarivate —Bengaluru Urban District, Karnataka
- Full-time
- Hybrid work
- Azure
- Oracle
- System design
Firmware Validation Engineer & Python Automation
UST —Bengaluru, Karnataka
- Computer Science
- Python
- Analytics
Quick apply
7d
Consultant Systems Engineer - Cisco WIFI
Société Générale —Bengaluru, Karnataka
- Project management
- Computer networking
- Communication skills
Sr. Network Security Engineer with ZTNA
BirlaSoft —Bengaluru, Karnataka
- Azure
- APIs
Lead Systems Engineer – Networking
Société Générale —Bengaluru, Karnataka
- Project management
- AI
2d
Senior Network Security Engineer – ZTNA
UST —Bengaluru, Karnataka
- Computer Science
- Bachelor's degree
Quick apply
Principal Data Scientist
Société Générale —Bengaluru, Karnataka
- Azure
- Computer Science
- DevOps
Cyber Security Consultant - CSRO
Société Générale —Bengaluru, Karnataka
- Azure
- AWS
- Project management
Lead II - Semiconductor S/W Product Development
UST —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Windows
Quick apply
L2/L3 Network Programmer Engineer – Management Layer.
PalC Networks —Bengaluru Urban District, Karnataka
- Full-time
- Computer Science
- C++
- Bachelor's degree
Senior Software Engineer - IT (Axway Expert)
Société Générale —Bengaluru, Karnataka
- Java
- Project management
- Agile

I want to receive the latest job alerts for support engineer in malur karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support engineer jobs near malur karnataka

Senior Network Security Engineer jobs in Bengaluru, Karnataka

Principal Data Scientist jobs in Bengaluru, Karnataka

Senior Software Engineer jobs in Bengaluru, Karnataka

Senior Devops Engineer jobs in Bengaluru, Karnataka

System Engineer jobs in Bengaluru, Karnataka

Infrastructure Engineer jobs in Bengaluru, Karnataka

Wiring Harness Design Engineer jobs in Bengaluru, Karnataka

Devops Engineer jobs in Bengaluru, Karnataka

Firmware Engineer jobs in Bengaluru, Karnataka

Java Developer jobs in Bengaluru, Karnataka

Product Development Engineer jobs in Bengaluru, Karnataka

Staff Engineer jobs in Bengaluru, Karnataka

Senior Network Security Engineer jobs in Mumbai, Maharashtra

Senior Network Security Engineer jobs in Navi Mumbai, Maharashtra

Senior Network Security Engineer jobs in Indore, Madhya Pradesh

Data Scientist jobs in Punjab

Principal Data Scientist jobs in Remote

Principal Data Scientist jobs in Hyderabad, Telangana

Principal Data Scientist jobs in Noida, Uttar Pradesh

Software Internship jobs in Kochi, Kerala

Specialist Software Engineer - Java Developer

Société Générale -
Bengaluru, Karnataka

Apply Now

Job details

Permanent | Contractual / Temporary
1 day ago

Qualifications

RDBMS
Management
UNIX
Java
Change management
Analysis skills
Project management
ITIL
Continuous integration
REST
APIs
Agile
Problem management
Application support
Jenkins

Full job description

Responsibilities

Skill-Basic Java, REST-API,UNIX , Analytical & Problem solving skills

Tenure - 12 months

Level-SE

Category-Ordinary

Performing daily monitoring, reporting and being part of shift roaster in accordance with SLA/OLA and procedures
Perform and define monitoring tasks as per production need.
Perform detailed investigation and escalate to relevant team with analysis.
Ensure timely and accurate status reporting as per procedures and production needs.
Good understanding of SLA/OLA to identify task priorities. Incident, Request, Problem management as per defined guidelines
Ensure all ITIL principles are followed for incident, request and Problem management.
Good knowledge of Impulse usage to track.
Ensure Problem management is done where ever required.
Track the Problem Management anomalies to closure.
Own the data quality of all tracking. Ensure business continuity/ Crisis Management/ Reseliency in line with business criticality
Drive Major incident management process to handle any crisis on production.
Effective communication and stakeholder management.
Good understanding of business criticality.
Impact analysis, task prioritization and assignments based on SLA/OLA. Follow up and define Post Mortems and Remediation actions to improve production
Drive PM calls with all stakeholders.
Ensure post actions are defined for every improvement area identified.
Track the post actions to closure with regular follow up and communication.
Review the chronology and complete the PM document with right root causes identified.
Ensure the PM is published and communicated to all stake holders. Ensure support coverage in accordance with service coverage agreed with periodic review
Define and secure the service coverage.
Manage the setup as per the budget/scope agreed with business.
Ensure service continuity with respect to change management. Maintain good collaboration with internal and external partners
Manage all stake holders for the feature/application.
Drive governance meetings/ interactions with stakeholders to understand the concerns and share updates.
Contribute towards knowledge sharing sessions with our partners.
Focus on client centric approach towards user community. Define and conduct user satisfaction survey and improvement action plan
Define and help implement, Plan-Do-Check-Act improvement action plans based on VoC (Voice of Customer)
Identify levers to improve quality, reduce cost and reduce MTTR Change management and smooth transition of services
Able to define & put in place steps to mitigate production impacts due to PROD changes
Collaborate with partners to understand the Market/Technical/Business events
Communicate stakeholders about potential impacts to production
Be part of GO/NO-GO decision and raise alerts appropriately
Augment/Extend production coverage setup based on assessment Ensure Knowledge base and training material are up to date (Jive, known error database etc.) and contribute towards knowledge sharing
Define the strategy for the knowledge Management process for the project/team needs
Make sure there is no risks involved while onboarding new activities related to knowledge gap or documentation.
Make sure the documents have been maintained in structured manner in centralized place which is accessible for every one
Contribute towards knowledge sharing initiatives - design and drive. Anticipate and propose action plans for continuous improvement on production to gain efficiency, stability, etc.
Implement improvements on processes.
Implement automations to gain efficiency.
Contribute towards innovation ideas to improve production quality and customer satisfaction. People management (Career Path/ Mentoring/ Performance management etc)
Understand well the skill set of each individual.
Manage the load in accordance with the team capex.
Provide leadership on operational activities and guide the team. Contribute to sustain and improve production support practices
Take measures to improve production practices
Be an active contributor towards Production League backlogs
Ensure defined process are cascaded across Teams and followed through with KPI Preparedness to be part of autonomous feature teams
Demonstrate proficiency of agile model & CD practices.
Focus on upskilling to learn new technologies/ processes.
Contribute towards feature team backlogs. ITIL process knowledge
Knowledge on ITIL processes on Request fulfilment, Incident management, Problem Management & Change/Release Management.
Good exposure on Monitoring tools & implementation
Good knowledge & Exposure on any of CD/CI technologies such as Jenkins, XLDeploy etc
Good knowledge & Exposure on Monitoring Tools Understanding of functional domain and business processes
Build expertise on business process chain.
Contribute towards knowledge repository.
Ability to train/coach the team. Analytical skills, Influential skills & out of box thinking
Strong analytical ability to investigate complex issues.
Influential skills to take quick decisions in agreement with all stakeholders. Knowledge on Agile model and CD practices
Proficiency on Agile practices.
Good problem solving and ownership on actions performed.

Profile required

Require 2-4 years relevant experience on application support (L2 Support).

Good knowledge in Incident ,request ,problem , change management and experience supporting production applications.
Basic knowledge in Unix, Java.
Good knowledge in testing tools such as Postman.
Good knowledge in Monitoring tools such as PUTTY , ELK stack etc.,
Good knowledge in problem management and experience supporting production applications
Basic knowledge of RDBMS .
Good to have experience in writing Sqls, stored procedures and functions.

Why join us

"We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection

Diversity and Inclusion

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Apply Now

Refine Your Search

support engineer jobs in malur karnataka

Specialist Software Engineer - Java Developer

Lead AWS Infrastructure Platform Engineer

Senior Security Engineer – Security Team

Staff Engineer, SAP (Treasury + cash management)

Architect II - VLSI

Electrical Cable Harness Design Engineer

Senior Azure DevOps Engineer

Sr. Network Security Engineer with Microsegmentation

Lead Devops Engineer - IBM Urban Code & AWX

Senior Product Development AI Engineer

Firmware Validation Engineer & Python Automation

Consultant Systems Engineer - Cisco WIFI

Sr. Network Security Engineer with ZTNA

Lead Systems Engineer – Networking

Senior Network Security Engineer – ZTNA

Principal Data Scientist

Cyber Security Consultant - CSRO

Lead II - Semiconductor S/W Product Development

L2/L3 Network Programmer Engineer – Management Layer.

Senior Software Engineer - IT (Axway Expert)

I want to receive the latest job alerts for support engineer in malur karnataka

Related Searches

Explore jobs in more locations

Responsibilities

Profile required

Why join us

Business insight

Diversity and Inclusion

Jobseeker tools

Employer Tools

Browse

Stay Connected