Coimbatore Tamil Nadu Senior relationship manager Jobs – 113 Open Jobs Today

Senior Family concierge Manager
drksa ventures & consultancy —Coimbatore, Tamil Nadu
- Up to ₹80,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Commuter assistance
- Health insurance
Quick apply
1d
QA Tester (Automated Testing with Python & Playwright)
Integra Global Solutions —Coimbatore, Tamil Nadu
- Full-time
- Remote
- JavaScript
- Scripting
- APIs
- Flexible schedule
Inside Sales Representative – Manufacturing Software Solutions
CADONE SOLUTIONS PRIVATE LIMITED —Coimbatore, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Sales
- CAD
- English
- Health insurance
- Work from home
Quick apply
5d
Business Development Executive (BDE)
Avanexa Technologies —Ramanathapuram, Coimbatore, Tamil Nadu
- ₹12,000 - ₹15,000 a month
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
Assistant Engineer – Design (Electrical)
Texmo Group —Coimbatore, Tamil Nadu
- AutoCAD
- Electrical experience
- Bachelor's degree
- Paid holidays
- Health insurance
Assistant Engineer – Mechanical Design
Texmo Group —Coimbatore, Tamil Nadu
- AutoCAD
- Bachelor's degree
- Human resources
- Paid holidays
- Health insurance
Engineer – Hardware Design
Texmo Group —Coimbatore, Tamil Nadu
- AutoCAD
- CAD
- Analysis skills
- Paid holidays
- Health insurance
BDE (Business Development Executive) (fresher)
Avanexa Technologies —Ramanathapuram, Coimbatore, Tamil Nadu
- ₹10,000 - ₹15,000 a month
- Email
- English
- Microsoft Office
- Master's degree
Quick apply
3d
Field Sales Executive - Coimbatore
Rentokil Initial —Coimbatore, Tamil Nadu
- Full-time
- Google Suite
- Sales
- Customer service
Quick apply
Field Marketing Executive
Zebra Sign World —Coimbatore, Tamil Nadu
- From ₹15,000 a month
- Email
- Walk-in
- Sales
- No experience needed
- English
- Health insurance
Quick apply
Manager Business Advisory Service
Magsum Solutions Private Limited —Coimbatore, Tamil Nadu
- Up to ₹8,00,000 a year
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
- Work from home
- Paid sick time
Quick apply
20h
Business Development Manager / Account Manager - IT Services Sales
Inno Valley Works —Coimbatore, Tamil Nadu
- Sales
- Salesforce
- Business development
6h
Air & Sea Imports - Asst Manager
La Freightlift Pvt Ltd —Coimbatore, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Cell phone reimbursement
Quick apply
15h
Senior SEO Analyst
Creative Point —Peelamedu, Coimbatore, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
Quick apply
14h

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Senior Family concierge Manager
drksa ventures & consultancy —Coimbatore, Tamil Nadu
At least 2–3 years of experience supervising a customer-service or relationship team. Ensure that each member receives the benefits promised under their…
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Senior Family concierge Manager

drksa ventures & consultancy
Coimbatore, Tamil Nadu

Quick apply

Job details

Full-time
Up to ₹80,000 a month
1 day ago

Benefits

Internet reimbursement
Commuter assistance
Health insurance
Paid time off
Cell phone reimbursement
Work from home
Flexible schedule
Life insurance

Qualifications

Hospitality
Customer service
English
Microsoft Office
Tamil
Supervising experience
Bachelor's degree
Hospitality Management
Business Administration
Leadership
Communication skills
Banking
Hotel experience

Full job description

SENIOR FAMILY CONCIERGE MANAGER

Company: DRKSA Money LLC
Function: Member Experience & Family Concierge
Location: Coimbatore / Hybrid
Employment Type: Full-time
Reports to: Founder & Head of Operations

ABOUT DRKSA MONEY

DRKSA Money is building a premium family-office membership experience designed to help families organise their financial lives, access valuable benefits and receive dependable personal assistance. Our services bring together family coordination, financial-planning support, lifestyle benefits and concierge care under one trusted relationship.

ROLE PURPOSE

The Senior Family Concierge Manager will serve as the primary relationship point for DRKSA Money member families. The person will understand each family’s requirements, coordinate services and benefits, manage confidential information and ensure that every commitment is delivered professionally.

This is a senior, hands-on role combining member relationship management, premium concierge service, benefit fulfilment, vendor coordination and team supervision.

KEY RESPONSIBILITIES

Member Onboarding and Relationship Management

Welcome new families and provide a premium onboarding experience.
Explain membership benefits, service processes and communication channels.
Understand each family’s priorities, preferences and support requirements.
Maintain regular contact and develop long-term, trusted relationships.
Conduct periodic member-experience reviews and record feedback.

Family Concierge Services

Coordinate appointments, travel assistance, events, celebrations and lifestyle requests.
Arrange welcome dinners, family gifts, children’s gifts and other membership experiences.
Assist members with service-provider identification and booking coordination.
Monitor each request from receipt through successful completion.
Handle urgent member requirements calmly and professionally.

Benefits Management

Coordinate vouchers, insurance assistance, partner offers and membership privileges.
Maintain an accurate record of benefits issued, utilised, pending and expiring.
Ensure that each member receives the benefits promised under their membership plan.
Work with partners to improve the quality and value of member benefits.
Prevent delays, missed entitlements and service inconsistencies.

Family-Office Coordination

Collect documents and information required for approved family-planning services.
Coordinate meetings with financial planners, accountants, legal advisers, insurance professionals and other specialists.
Track recommendations, appointments, documents and agreed next actions.
Present clear status updates without providing unauthorised financial, legal or tax advice.
Protect all personal, financial and family information with strict confidentiality.

Vendor and Partner Management

Identify and coordinate dependable service providers.
Obtain quotations and compare service quality, pricing and turnaround time.
Maintain a verified vendor and partner database.
Follow up until vendors complete their commitments.
Escalate service failures and resolve member complaints promptly.

Team Leadership and Operations

Guide Family Relationship Concierges and Member Experience Desk executives.
Allocate requests and monitor service standards and response times.
Develop checklists, templates and standard operating procedures.
Maintain accurate member records in the CRM and benefit tracker.
Prepare weekly reports covering open requests, completed benefits, complaints, deadlines and escalations.
Support continuous improvement of the complete member journey.

CANDIDATE PROFILE

Bachelor’s degree in hospitality, business administration, banking, travel, customer relations or a related discipline.
Approximately 7–12 years of experience in premium hospitality, private banking, wealth services, airlines, luxury travel, insurance, healthcare coordination or high-value customer service.
At least 2–3 years of experience supervising a customer-service or relationship team.
Excellent spoken and written English.
Strong Tamil communication is highly preferred.
Polished, warm and confident personality.
Excellent organisation, follow-up and problem-solving ability.
Comfortable using email, WhatsApp Business, Microsoft Office, Google Workspace and CRM systems.
Able to handle several family requests simultaneously without losing attention to detail.
High level of discretion, integrity and emotional maturity.

PREFERRED BACKGROUND

Candidates from the following positions may be particularly suitable:

Guest Relations Manager in a premium hotel
Customer Experience Manager
Private Banking Relationship Manager
Priority Banking Service Manager
Luxury Travel or Concierge Manager
Airline Premium Services Manager
Insurance Relationship Manager
Hospital International Patient Relations Manager
Family-office or wealth-management client service professional

PERFORMANCE INDICATORS

Member satisfaction and retention
Response and request-completion times
Percentage of promised benefits delivered on schedule
Accuracy of member and benefit records
Number of unresolved complaints or escalations
Vendor service quality and reliability
Member referrals and positive feedback
Confidentiality and compliance with internal procedures

IMPORTANT PROFESSIONAL BOUNDARY

The Senior Family Concierge Manager will coordinate access to qualified professionals but must not independently provide regulated investment advice, legal advice, tax advice or insurance recommendations unless appropriately qualified and formally authorised.

WHAT DRKSA MONEY OFFERS

A founding leadership opportunity in a growing Dubai-based family-office membership company
Direct interaction with the founder and leadership team
Scope to design and lead the member-experience function
Opportunity to recruit and develop a concierge team
Exposure to premium family services, financial coordination and strategic partnerships
Career progression toward Head of Member Experience

IDEAL CANDIDATE

We are looking for someone who does more than answer member requests. The right person will take ownership, anticipate family needs, communicate elegantly and ensure that every DRKSA Money member feels recognised, respected and genuinely cared for.

Pay: Up to ₹80,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Flexible schedule
Health insurance
Internet reimbursement
Life insurance
Paid time off
Work from home

Work Location: In person

Quick apply

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