Subhash Nagar Delhi Delhi Desktop support technician Jobs – 124 Open Jobs Today

Senior Administrator - MS System Center Configuration Manager (SCCM)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Communication skills
3d
Technical Support
Brainwork Technologies —Delhi, Delhi
- Rotational shift
- Customer service
- Bachelor's degree
Customer Service & Technical Support
Giritra Technology —West District, Delhi
Technical Support
Yoctel Solution —South East District, Delhi
IT Support Executive/Telecaller
Easy Solution —Delhi, Delhi
- Communication skills
Customer & IT Support
Biogenuix —New Delhi District, Delhi
- Flexible schedule
L2 Support Engineer (IT)
Radiant Info Solutions —Delhi, Delhi

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Windows Administrator- Cloud Support Engineer (L1)
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A strong understanding of products and technologies, particularly within the *Cloud and Datacenter industry*, to deliver top-quality service to customers.
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Learn and implement industry best practices in web development. Create responsive web pages for desktop and mobile devices. Eagerness to learn new technologies.
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Senior Administrator - MS System Center Configuration Manager (SCCM)

HCLTech -
Gautam Budh Nagar, Uttar Pradesh

Apply Now

Job details

3 days ago

Qualifications

ITIL Certification
SCCM
ITIL
Root cause analysis
Communication skills

Full job description

Gautam Buddha Nagar, Uttar Pradesh
Job Summary
The Sr. SCCM Administrator plays a critical role in providing advanced technical support and operational excellence within the Support & Operations team. This position is responsible for troubleshooting complex incidents, conducting root cause analysis, and implementing effective solutions to enhance customer satisfaction and maintain a robust security posture.
Key Responsibilities
1. Adhere To Quality Standards And Regulatory Requirements While Maintaining Compliance With Company Policies In Sccm Operations.
2. Provide Technical Support For Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Solutions To Resolve Sccm-Related Technical And Security Issues.
3. Engage In Knowledge Base Update And Management, Delivering Training And Coaching To New Analysts To Enhance Team Capabilities.
4. Resolve Complex Tickets Within Agreed Slas By Collaborating With Other Support Teams, Ensuring Seamless Operations And A Strong Security Posture.
5. Ensure A Positive Customer Experience And High Csat By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Security Threats.
Skill Requirements
1. Advanced Proficiency In Sccm For System Configuration And Management.
2. Strong Problem-Solving Skills For Complex Technical Issues And Root Cause Analysis.
3. Excellent Communication Skills To Provide Effective Training And Support.
4. Familiarity With Itil Practices For Incident And Service Management.
5. Proficient In Security Best Practices Related To Systems Management.

Other Requirements
1. Optional But Valuable: Microsoft Certified: Modern Desktop Administrator Associate.
2. Optional But Valuable: Itil Foundation Certification
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desktop support technician jobs in subhash nagar delhi delhi

Senior Administrator - MS System Center Configuration Manager (SCCM)

Technical Support

Customer Service & Technical Support

Technical Support

IT Support Executive/Telecaller

Customer & IT Support

L2 Support Engineer (IT)

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