Bengaluru, Karnataka Accenture Jobs – 13338 Open Jobs Today

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Application Tech Support Practitioner

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
1 hour ago

Qualifications

CI/CD
Software troubleshooting
DevOps
Configuration management
Technical support
Continuous improvement
Scripting
Quality systems
Communication skills

Full job description

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : DevOps
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Tech Support Practitioner, a typical day involves serving as the primary liaison between clients and the application or system in use. This role requires maintaining continuous communication to ensure smooth operation of high-quality systems. The practitioner dedicates time to understanding client concerns thoroughly, accurately identifying issues, and designing effective solutions by leveraging comprehensive knowledge of the product. The position demands a proactive approach to problem-solving and a commitment to sustaining system reliability and client satisfaction throughout daily interactions.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to enhance system performance and client experience.
Document and share knowledge to support team learning and continuous improvement.
Monitor system health and proactively identify potential issues before they impact clients.
Assist junior team members by providing guidance and support to foster their professional growth.

Professional & Technical Skills:

Must To Have Skills: Proficiency in DevOps.
Experience with continuous integration and continuous deployment pipelines.
Strong understanding of infrastructure automation and configuration management.
Familiarity with cloud platforms and container orchestration technologies.
Ability to troubleshoot and resolve complex system and application issues efficiently.
Knowledge of scripting languages to automate routine tasks and improve operational workflows.

Additional Information:

The candidate should have minimum 3 years of experience in DevOps.
This position is based at our Bengaluru office.
A 15 years full time education is required.

15 years full time education

Apply Now

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accenture jobs in bengaluru, karnataka

Application Tech Support Practitioner

Payroll Operations Associate

Customer Contact Comms Senior Analyst-Voice

Measurement and Reporting Associate

Product Owner

Clinical Data Svs Specialist

HR Service Delivery Analyst

Application Support Engineer

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Procurement Operations Senior Analyst

Mobilization Manager

Contract Specialist

Total Rewards Associate

HR Service Delivery Associate

Total Rewards Analyst

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Customer Contact Comms Analyst-voice

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