Chandigarh Chandigarh Client support manager Jobs – 188 Open Jobs Today

Client Support Manager (2)
Allengers Infotech —Chandigarh, Chandigarh
- Full-time
- Remote
- CRM software
- Oracle
- Computer Science
- Health insurance
- Work from home
Human Resource Manager
SikhRI —Mohali, Punjab
- ₹7,00,000 - ₹10,00,000 a year
- Full-time
- Hybrid work
- Master's degree
- Conflict management
- Human resources
Quick apply
Front Desk Manager
Gleuhr Wellness Pvt Ltd —Chandigarh, Chandigarh
- ₹30,000 - ₹40,000 a month
- Full-time
- CRM software
- Microsoft Office
- Bachelor's degree
Quick apply
1d
Customer Relationship Manager (CRM)
NBHEALTHCARE —Mohali, Punjab
- ₹15,000 - ₹40,000 a month
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Cell phone reimbursement
Quick apply
Project Manager
Iota Analytics —Mohali, Punjab
- ₹8,00,000.33 - ₹12,00,000.01 a year
- Full-time
- Computer Science
- PMP
- Project management
- Health insurance
- Paid time off
Quick apply
8h
Entrepreneur in Residence (EIR) – US Operations
Erinlabs —Zirakpur, Punjab
- ₹50,000 - ₹1,00,000 a month
- Overnight shift
- Up to 50% travel
- English
- Administrative experience
- Flexible schedule
Quick apply
Human Resources Manager
Relinns Technologies —Mohali, Punjab
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Conflict management
- Health insurance
- Flexible schedule
Quick apply
5d
Manager
Cogneesol —Mohali, Punjab
- Microsoft Office
- Master's degree
- Administrative experience
Quick apply
Assistant Project Manager
Cushman & Wakefield —Chandigarh, Chandigarh
- Full-time
- 12th Pass
- Project management
- Bachelor's degree
Quick apply
FOUNDING TECHNOLOGY & OPERATIONS LEADER
Solution Law —Chandigarh, Chandigarh
- ₹12,00,000 - ₹60,00,000 a year
- Part-time
- Customer service
- English
- Software development
Quick apply
12d
Project Manager(Real Estate)
HRD IT Talent Web Solutions —Kharar, Punjab
- ₹29,054.51 - ₹60,000.00 a month
- Full-time
- Project management
- Plumbing
- Construction experience
- Commuter assistance
- Paid time off
Quick apply
7h
Project Coordinator
Callidora —Mohali, Punjab
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Office
- Project management
- In-person
Quick apply
10d
HR Manager
Innovative Incentives —Mohali, Punjab
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Project Manager Job in Mohali
Dialabank.com —Mohali, Punjab
- ₹15,000 - ₹20,000 a month
- Full-time
- Computer Science
- English
- Master's degree
- Health insurance
Quick apply
4d
Manager Accounts & Finance
VIGYAN ARORA & CO —Panchkula, Haryana
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Project Coordinator
bcoder castle Pvt. Ltd. —Mohali, Punjab
- ₹10,000 - ₹25,000 a month
- Full-time
- Computer Science
- Project management
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
1d
Manager / Team Lead - US Logistics
Krosland Logistics —Mohali, Punjab
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Management
- English
- In-person
- Paid sick time
Quick apply
Assistant Process manager
AWS Geek Pvt Ltd —Panchkula, Haryana
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- English
- Master's degree
- AWS
- Commuter assistance
- Paid time off
Quick apply
14d
Customer Relationship Manager – 3PL & Business Development
Attar Logistics Private Limited —Zirakpur, Punjab
- ₹40,000 - ₹60,000 a month
- Full-time
- Microsoft Excel
- Business development
- Travel
Quick apply
13d
Business Development Manager
G3 Worldwide Pvt. Ltd. —Mohali, Punjab
- Full-time
- Sales
- Business development
- Analysis skills
Quick apply
7d

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Client Support Manager (2)

Allengers Infotech -
Chandigarh, Chandigarh

Apply Now

Job details

Full-time

Benefits

Health insurance
Work from home

Qualifications

CRM software
ASP.NET
Oracle
Computer Science
Software troubleshooting
MCP
C#
iOS
MongoDB
Technical support
.NET
Java
SQL
PHP
Analysis skills
Flutter
Bachelor's degree
Machine learning
Angular
Software development
Business Administration
Data science
AI
Communication skills
Python
CompTIA A+
HTML
MySQL
Help desk
Information Technology

Full job description

Job Information

Industry IT Services
Salary Best in Industry (but as per candidate profile)
Date Opened 05/13/2024
Job Type Full time
Work Experience 6-8 years
City chandigarh
State/Province Chandigarh
Country India
Zip/Postal Code 160022

About Us

IT Solutions & Services

Job Description

Role Overview: As a Client Support Manager, you will be responsible for overseeing both the client support operations and the technical support team. This dual role requires managing client relationships and resolving technical issues, ensuring our clients receive outstanding support and service at every interaction. You will play a crucial role in balancing client needs with technical solutions to maintain high client satisfaction and retention.

Responsibilities:

Lead and manage the client support and technical support teams to provide exceptional service and resolve issues efficiently.
Develop and implement client service protocols and technical troubleshooting guidelines to ensure consistency and quality across all interactions.
Collaborate with the sales, product, and engineering teams to ensure seamless client onboarding, product integration, and continued satisfaction.
Monitor client and technical support interactions and feedback to improve service delivery, client satisfaction, and product enhancements.
Analyze client data and technical support metrics to identify trends and develop strategies to improve support services and client retention.
Handle complex client and technical issues and escalations, providing solutions that align with both client needs and company policies.
Conduct regular training sessions with both support teams to ensure they are equipped with up-to-date product knowledge, client service skills, and technical troubleshooting abilities.
Manage and oversee the collection of payments for support services, ensuring accuracy and timeliness in billing processes.
Foster a team culture that encourages top performance, high morale, and continuous learning.

Requirements

Qualifications:

Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field.
Minimum 7+ years of experience in client support or technical support, with at least 3 years in a managerial role.
Proven track record of leading support teams in a technology-driven environment.
Strong technical foundation with an understanding of software products, network issues, and basic troubleshooting practices.
Excellent interpersonal and communication skills, with the ability to manage sensitive situations diplomatically.
Analytical skills with an ability to translate data into actionable insights.
High degree of professionalism and a customer-centric mindset.

Desirable Skills:

Experience with CRM software, helpdesk software, and ITSM tools.
Technical certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), or similar.
Knowledge of the software development industry and the specific challenges faced by clients.

Benefits

Why Join Allengers Infotech?

1. Leading ‘Product Based’ Healthcare IT Company in Tricity

Become part of a pioneering team in healthcare technology.

2. Worldwide Sales Network in Around 100 Countries

Engage with a global market and a diverse client base.

3. Annual "Performance Bonus" (Besides Annual Hike) for Commercial & Technical Teams

Receive recognition and rewards for your hard work and contributions.

4. Company Sponsored Technical Trainings (Online/Live) via Udemy etc.

Continuously improve your skills with access to premier educational resources.

5. Complementary Food & Beverages via In-House Cafeteria

Enjoy daily perks including free meals and beverages.

6. Corporate Empanelment with Nearby Hospitals – Discounted Services for Allengers Employees

Benefit from healthcare services at reduced rates.

7. Complementary Stay at Company Guesthouse for Emergency/Short Visits/Trainings etc.

Take advantage of convenient accommodations for business-related stays.

8. Flexibility in Work from Home (With Permanent WFH for Selective Tech Positions)

Experience flexible work arrangements, tailored to support balance and productivity.

9. Proper 5 Day Week with No Extra Working on Saturdays/Sundays

Enjoy a balanced work schedule with no weekend interruptions.

10. Great Learning Opportunities in Latest Technologies & Concepts Like Data Science, Machine Learning, RPA, AI

Stay at the forefront of technology with opportunities to learn and grow in cutting-edge areas.

Our Technology Stack:

PHP, Java, Asp.net, C#.net, Oracle, Python, Android, iOS, Flutter, PhoneGap, Ionic, HTML5, Angular, SQL, MySQL, MongoDB, and more.

To know more about Allengers, visit:** [https://youtu.be/3rZmaoAjxNM](https://youtu.be/3rZmaoAjxNM)

Apply Now

Refine Your Search

client support manager jobs in chandigarh chandigarh

Client Support Manager (2)

Human Resource Manager

Front Desk Manager

Customer Relationship Manager (CRM)

Project Manager

Entrepreneur in Residence (EIR) – US Operations

Human Resources Manager

Manager

Assistant Project Manager

FOUNDING TECHNOLOGY & OPERATIONS LEADER

Project Manager(Real Estate)

Project Coordinator

HR Manager

Assistant Project Manager Job in Mohali

Manager Accounts & Finance

Project Coordinator

Manager / Team Lead - US Logistics

Assistant Process manager

Customer Relationship Manager – 3PL & Business Development

Business Development Manager

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