Hr Assistant manager customer care Jobs – 22 Open Jobs Today

Assistant Manager - Customer Care
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Assistant Manager - Operations
Shadanga Ayurveda Pvt Ltd —Gurugram, Haryana
- ₹25,000 - ₹35,000 a month
- Full-time
- Medicine
- Master's degree
- Bachelor's degree
Quick apply
Operations Manager
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Assistant Training Manager / Training Manager
Marriott International, Inc —Faridabad, Haryana
- Full-time
- Customer service
- No experience needed
- Bachelor's degree
Assistant Manager - US Mortgage
Nexdigm —Gurugram, Haryana
- Microsoft Powerpoint
- Finance
- Master's degree
14d
Billing Analyst
Optum —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Salesforce
- Master's degree
- Health insurance
Assistant Manager- Customer Success (Gurgaon)
Moove —Gurugram, Haryana
- Microsoft Excel
Manager - Business Development
Shadanga Ayurveda Pvt Ltd —Gurugram, Haryana
- From ₹30,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Health insurance
- Paid time off
Quick apply
Assistant Manager - Operations
Alight —Gurugram, Haryana
- Full-time
- Management
- Bachelor's degree
- Paid sick time
Associate- Customer Service (COE)
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
T3 - Analyst Customer Service
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
T3 - Analyst Operation
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Assistant Manager-Service Coordination
Mindray —Gurugram, Haryana
- Bachelor's degree
Assistant Manager Execution
Louis Dreyfus Company —Gurugram, Haryana
- Full-time
- Master's degree
- MBA
Quick apply
T3 - Analyst - Operations
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Broadband Technician
Udayan Care —Manesar, Haryana
- ₹30,000 - ₹35,000 a month
- Full-time
- Customer service
- Electrical experience
- Bachelor's degree
Quick apply
T3- Analyst Operations
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
7d
Assistant General Manager - Estate
Tata Realty and Infrastructure —Gurugram, Haryana
- Full-time
PLM Developer
Trek Bicycle Corporation —Haryana, Haryana
- Part-time
- Java
- Master's degree
- SQL
- Paid holidays
- Health insurance
Quick apply
Sales Officer
STFT Finance —Bahadurgarh, Haryana
- Banking
Quick apply

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Assistant Manager - Customer Care

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
IT service management
English
Analysis skills
Bachelor's degree
Data analytics
Business Administration
AI
BA
Communication skills
Analytics
Information Technology

Full job description

Front Line Manager - Customer Care - Blended

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Assistant Manager Customer Care Responsibilities: - Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. - Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. - Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. - Adaptability: Ability to work in a 24 x 7 fast-paced environment and adapt to changing priorities. - Lead and manage: Oversee the daily operations of the voice customer service and outbound call team ensuring high-quality service delivery. - Performance monitoring: Track and analyze team performance metrics providing regular feedback and coaching to improve efficiency and effectiveness.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

ITIL Foundation Certificate in IT Service Management - AxelosAxelos

Required Skills

Contact Center Analytics, Customer Analytics, Customer Care, Customer Experience (CX), Customer Journey Mapping, Customer Onboarding, Customer Service, Customer Service Analytics, Data Analytics, Generative AI

Language

English

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Blended

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

assistant manager customer care jobs in hr

Assistant Manager - Customer Care

Assistant Manager - Operations

Operations Manager

Assistant Training Manager / Training Manager

Assistant Manager - US Mortgage

Billing Analyst

Assistant Manager- Customer Success (Gurgaon)

Manager - Business Development

Assistant Manager - Operations

Associate- Customer Service (COE)

T3 - Analyst Customer Service

T3 - Analyst Operation

Assistant Manager-Service Coordination

Assistant Manager Execution

T3 - Analyst - Operations

Broadband Technician

T3- Analyst Operations

Assistant General Manager - Estate

PLM Developer

Sales Officer

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