Karnataka Guest service Jobs – 900 Open Jobs Today

Guest Service Associate
RAHO Hospitality —Bengaluru, Karnataka
- ₹35,000 a month
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
Quick apply
Head of Operations
Aubree Le Chocolatier —Bangalore Corporation Building, Bengaluru, Karnataka
- ₹90,000 - ₹1,00,000 a month
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
8h
Overnight Shift Hotel Receptionist
SEASONS SUITES —Koramangala, Bengaluru, Karnataka
- ₹15,000 - ₹22,000 a month
- Overnight shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Paid time off
- Paid sick time
Quick apply
Hiring – Wedding & Events Executive
A.i.R Institute of Realization —Bengaluru, Karnataka
- ₹30,000 - ₹50,000 a month
- Full-time
- Customer service
- Organisational skills
- Budgeting
- Flexible schedule
Quick apply
8h
Front Office Receptionist
RAHO Hospitality —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹35,000 a month
- Full-time
- Hospitality
- English
- In-person
Quick apply
Resort Manager
SHOW OFF —Bannerghatta Road, Bengaluru, Karnataka
- ₹30,000 - ₹35,000 a month
- Weekend availability
- Hospitality
- Team management
- Budgeting
- Paid time off
- Cell phone reimbursement
Quick apply
7h
Guest Relations Manager
Eagleton-The Golf Resort —Bidadi, Karnataka
- ₹40,000 - ₹50,000 a month
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
- Paid time off
- Flexible schedule
Quick apply
House Manager
Le Château —Bengaluru, Karnataka
- ₹34,623.64 - ₹46,806.34 a month
- Full-time
- English
- 12th Pass
- Organisational skills
Quick apply
4d
Associate Service Delivery Manager
Granicus India —Bengaluru, Karnataka
- Full-time
- Remote
- Azure
- AWS
- Analysis skills
1d
Guest Service Associate, Front Office - The Hoxton Bengaluru City
Ennismore —Bengaluru, Karnataka
- Full-time
- Restaurant
- Communication skills
Quick apply
Trainer-Guest Service Associate (F&B Services)
Don Bosco Tech Society —Mysuru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Property Manager
Alliance Square Properities —Mysuru, Karnataka
- From ₹25,000 a month
- Full-time
- Customer service
- Supervising experience
- Computer skills
Quick apply
9d
House Manager - Estate Manager - Property Manager
AV International —Bangalore City, Bengaluru, Karnataka
- ₹45,000 - ₹50,000 a month
- Weekend availability
- Hospitality
- English
- Electrical experience
- Flexible schedule
Quick apply
Guest Relationship Executive
The Residence Cafe —Electronics City, Bengaluru, Karnataka
- ₹15,000 - ₹30,000 a month
- Weekend availability
- Hospitality
- English
- 12th Pass
- Flexible schedule
- Food provided
Quick apply
5d
Wedding and Events Coordinator
Eagleton-The Golf Resort —Bengaluru Rural District, Karnataka
- ₹40,000 - ₹70,000 a month
- Weekend availability
- Hospitality
- Microsoft Office
- Organisational skills
- Paid time off
- Flexible schedule
Quick apply
5d
Guest Service Officer - Front Office
Hyatt Centric Whitefield Bangalore —Bengaluru, Karnataka
- Full-time
- Hospitality
- Customer service
- Diploma
Guest relations executive
Sobha —Bangalore City, Bengaluru, Karnataka
- From ₹22,944.44 a month
- Full-time
- Hospitality
- Customer service
- Front desk
- Commuter assistance
- Health insurance
Quick apply
Relationship Manager-Front Desk
Motherhood Hospital, Sarjapur —Bengaluru, Karnataka
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
- Paid sick time
Quick apply
Guest Relations Executive
Nirantara Resort & Spa —Electronics City, Bengaluru, Karnataka
- ₹18,000 - ₹25,000 a month
- Full-time
- Hospitality
- English
- 12th Pass
- Food provided
Quick apply
4d
Restaurant Manager
Shilton hospitality Pvt Ltd —Whitefield, Bengaluru, Karnataka
- ₹65,000 - ₹75,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Flexible schedule
- Food provided
Quick apply
2d

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Guest Service Associate

RAHO Hospitality
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹35,000 a month

Qualifications

Hospitality
Pricing
Microsoft Excel
Customer service
English
Kannada
Computer skills
Typing
Hindi
Communication skills
Negotiation
Time management

Full job description

About RAHO:

Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna.

Raho focuses on offering immersive and affordable travel experiences tailored to millennials. The Bengaluru-based startup has successfully raised Seed funding to begin revolutionizing the Indian travel and hospitality sector.

Title: Guest Service Representative (Full Time)

Location: Bangalore.

Salary: 35,000/month.

Experience: 1+ year experience in the hospitality industry, candidates with a psychology background are welcome to apply!

Work hours: In office 10am - 6pm, Monday to Friday. Needs to be available on phone post 6pm till 9pm for a total of approximately 1 hour of work. The one hour of work depends on guest needs.

Role: Guest support is responsible for building long-lasting relationships with our guests. This includes responding to emails, chat and outbound calls within the given TAT and resolving the issue. The company places customers first and this role is extremely important as the first point of contact between customers and our companies’ personnel. We want our guests to have memorable and high-quality vacation experiences.

What to expect from us?

Open door policy - we are available in case you need to talk about any issues
We are a growing start-up
Passionate and driven colleagues

What do we expect from you?

Behaviours:

Able to effectively handle deadlines
Hardworking and Commitment
Integrity and transparency
Proactive and openness to criticism
Ability to successfully adapt to changes in the work environment

Communication Skills:

Excellent communication skills (written and verbal)
Knowledge of other languages is a big plus (especially Hindi and Kannada)
Excellent documentation skills
Good comprehension skills – ability to clearly understand and state the issues guest’s present
Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

Familiarity with Microsoft Excel
Excellent typing skills
Demonstrates understanding of the Internet, Airbnb, and competitor websites
Demonstrates an ability to learn in various media

Guest Focus:

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize guest needs
Demonstrates interpersonal skills with a diverse guest base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging guest issues, escalating when necessary

Problem Solving Skills:

Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent guest service.

What are your primary responsibilities?

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Ensure customer satisfaction ratings of 9 and above
Ensure sale of food and service bundles above acceptable levels
Reply to all inquiries within 15 minutes of being raised
Should be always virtually available to the customer during their stay
Communicating with customers through various channels (email/chat/phone/social media).
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Actively listening to, promptly acknowledging and resolving customer inquiries and complaints.
Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary and extracting insights.
Providing feedback on the efficiency of the customer service process. Keeping yourself updated on company products and services to effectively manage customer queries
Work with on ground staff to meet guest needs

It would be great if you also have

Experience working in startups
Experience/background in hospitality industry

Sounds like your dream job?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. We are excited to hear from you, don't hesitate to apply!

This position is based in Bangalore, India.

We only accept applications in English

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

guest service jobs in karnataka

Guest Service Associate

Head of Operations

Overnight Shift Hotel Receptionist

Hiring – Wedding & Events Executive

Front Office Receptionist

Resort Manager

Guest Relations Manager

House Manager

Associate Service Delivery Manager

Guest Service Associate, Front Office - The Hoxton Bengaluru City

Trainer-Guest Service Associate (F&B Services)

Property Manager

House Manager - Estate Manager - Property Manager

Guest Relationship Executive

Wedding and Events Coordinator

Guest Service Officer - Front Office

Guest relations executive

Relationship Manager-Front Desk

Guest Relations Executive

Restaurant Manager

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