Manesar, Haryana Customer support agent Jobs – 412 Open Jobs Today

Delivery AI Scientist
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Access
- Azure
Customer Support Manager
Skynet Worldwide Express —Kapashera., Delhi, Delhi
- Up to ₹35,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
Customer Support Agent
Radical Minds Technologies Pvt. Ltd —Gurugram, Haryana
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
Customer Service Representative
We-Vend Technologies —Gurugram, Haryana
- ₹14,000 - ₹17,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Health insurance
Quick apply
11h
Senior Customer Success Manager
Simpplr —Gurugram, Haryana
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Business Administration
- Health insurance
- Work from home
Sr. Associate - Customer Care - Voice 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
6d
Front Line Manager - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
6d
Customer Support Representative
Aabhyasa Technologies Pvt Ltd —Gurugram, Haryana
- ₹25,000 - ₹35,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply
7d
Key Account Manager
Aardour worldwide logistics —Gurugram, Haryana
- ₹40,000 - ₹1,00,000 a month
- Full-time
- Sales
- Customer service
- Business development
- Paid time off
- Paid sick time
Quick apply
Team Leader- Customer Service
Onecom —Gurugram, Haryana
- CRM software
- Salesforce
- Accounting
- Paid time off
- Paid sick time
Quick apply
8d
Assistant Manager - Operations
Talent Placement consultancy —Gurgaon H.O, Gurugram, Haryana
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Master's degree
- Business development
- Project management
- Commuter assistance
Quick apply
2d
Human Capital - Total Rewards (Equity Rewards) - Associate
Kohlberg Kravis Roberts & Co. —Gurugram, Haryana
- Email
- Microsoft Excel
- Customer service
- B.Sc
Sr Hotel Operations Executive
EaseMy Trip —Gurugram, Haryana
- ₹28,000 - ₹32,000 a month
- Full-time
- Customer service
- Supervising experience
- Human resources
Quick apply
Senior Executive - Commercials and Pricing
AIRX Global Network Pvt. Ltd. —Gurugram, Haryana
- From ₹60,000 a month
- Full-time
- English
- Master's degree
- Analysis skills
- Cell phone reimbursement
Quick apply
Chat Support Executive
next mantra —Gurugram, Haryana
- ₹10,262.27 - ₹40,000.00 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Customer Care Team Leader
FedEx AMEA —Gurugram, Haryana
- Full-time
- CRM software
- Management
- Microsoft Office
Customer Service Associate
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Customer service
- Bachelor's degree
7d
International Process
Believer HR —DLF Ph-III, Gurugram, Haryana
- ₹16,000 - ₹38,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Food provided
Quick apply
Assistant Manager-Back Office-Customer Service
EXL Service —Gurugram, Haryana
- Full-time
- Management
- Bachelor's degree
- Leadership
P1 Analyst - Quality Customer Support
PayU —Gurugram, Haryana
- Microsoft Excel
- Customer service
- Master's degree

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Delivery AI Scientist

Boston Consulting Group -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
RDBMS
Statistics
Power BI
Microsoft Access
Azure
Data mining
Law
SAS
Big data
Spark
R
QlikView
Alteryx
Git
Microsoft Office
Tableau
Master's degree
SQL
AWS
Docker
Bachelor's degree
Machine learning
Natural language processing
Data analytics
GitHub
Regression analysis
Predictive analytics
Teradata
Data science
Redshift
AI
Automotive diagnostics
GitLab
Python
Analytics
Hadoop

Full job description

Locations: Bengaluru | Gurgaon

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a part of BCG X A&A team, you will work closely with consulting teams on a diverse range of advanced analytics topics. You will have the opportunity to leverage analytical methodologies to deliver value to BCG's Consulting (case) teams and Practice Areas (domain) through providing analytics subject matter expertise, and accelerated execution support. You will collaborate with case teams to gather requirements, specify, design, develop, deliver and support analytic solutions serving client needs. You will provide technical support through deeper understanding of relevant data analytics solutions and processes to build high quality and efficient analytic solutions.

YOU'RE GOOD AT

Working with BCG X and case teams

Working with case (and proposal) teams
Acquiring deep expertise in at least one analytics topic & understanding of all analytics capabilities
Defining and explaining expected analytics outcome; defining approach selection
Delivering original analysis and insights to BCG teams, typically owning all or part of an analytics module and integrating with case teams
Establishing credibility by thought partnering with case teams on analytics topics; drawing conclusions on a range of external and internal issues related to their module
Communicating analytical insights through sophisticated synthesis and packaging of results (including PowerPoint presentation, Documents, dashboard and charts) with consultants, collects, synthesizes, analyses case team learning & inputs into new best practices and methodologies
Build collateral of documents for enhancing core capabilities and supporting reference for internal documents; sanitizing confidential documents and maintaining a repository
Able to work on workstreams/modules independently or with minimal supervision
Ability to support business development activities (proposals, vignettes etc.) and build sales collateral to generate leads
Contributes to team's content & IP development
Imparts technical trainings to team members and consulting cohort

Technical Skills:

Strong proficiency in statistics (concepts & methodologies like hypothesis testing, sampling, etc.) and its application & interpretation
Strong hands-on data mining and predictive modeling experience (Linear Regression/Bayesian, Classification (Logistic regression, Decision trees/Random Forest/Boosted Trees, etc.), Clustering (K-means, DBSCAN, etc.), Timeseries (SARIMAX/Prophet), etc.
Strong experience in at least one of the prominent cloud providers (Azure, AWS, GCP) and working knowledge of auto ML solutions (Sage Maker, Azure ML etc.)
Familiarity with LLMs, NLP, and GenAI concepts (OpenAI, Anthropic, Hugging Face) including RAG pipelines — chunking, embedding, semantic search, and retrieval strategies
Familiarity with agentic AI frameworks (LangChain/LangGraph, AutoGen) including tool-calling, multi-agent orchestration, task decomposition, memory/context management, and human-in-the-loop design
Familiarity with AI model evaluation frameworks (Phoenix Evals, RAGAS) and experimentation metrics for LLM/RAG systems

At least one tool in each category;

Programming language: Python, SQL (Must haves); PySpark, R, SAS (Good to have)
Data Visualization (Tableau, QlikView, Power BI, Streamlit)
Data management (using Alteryx, Databricks Lakeflow Designer, MS Access, or any RDBMS)
ML Deployment tools (Airflow, MLflow Luigi, Docker etc.)
Big data technologies (Hadoop ecosystem, Spark)
Data warehouse solutions (Teradata, Azure SQL DW/Synapse, Redshift, BigQuery, Snowflake/Snowpark, etc,)
Version Control (Git/Github/Git Lab)
MS Office (Excel, PowerPoint, Word)
Coding IDE (VS Code/PyCharm)
AI Coding Assistants (Cursor, Claude Code, GitHub Copilot)
GenAI tools (OpenAI, Anthropic, Google PaLM/BERT, Hugging Face, etc.)

Functional Skills:

Communicates analytical insights clearly and confidently to both technical and non-technical stakeholders
Expertise in building analytical solutions and delivering tangible business value for clients (similar to the use cases below)

Price optimization, promotion & marketing effectiveness
Product assortment optimization and sales force effectiveness
Personalization/Loyalty programs, Labor Optimization
CLM and revenue enhancement (segmentation, cross-sell/up-sell, next product to buy, offer recommendation, loyalty, LTV maximization and churn prevention)
Demand Forecasting and Sales Planning
Risk Modeling and Credit Scoring
Healthcare Claim Analytics
Predictive Maintenance & data diagnostics
Applied NLP and GenAI: conversational AI, document intelligence, voice-of-customer, and unstructured data insights

What You'll Bring

Bachelor/Master's degree in a field linked to business analytics, statistics or economics, operations research, applied mathematics, computer science, engineering, or related field required; advanced degree preferred
At least 2-4 years of relevant industry work experience providing analytics solutions in a commercial setting
Prior work experience in a global organization, preferably in a professional services organization in data analytics role
Demonstrated depth in one or more industries not limited to but including Retail, CPG, Healthcare, Telco, Banking, etc

#BCGXjob #LI-ND1

Who You'll Work With

Our data analytics and artificial intelligence professionals mix deep domain expertise with advanced analytical methods and techniques to develop innovative solutions that help our clients tackle their most pressing issues. We design algorithms and build complex models out of large amounts of data.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Apply Now

Refine Your Search

customer support agent jobs in manesar, haryana

Delivery AI Scientist

Customer Support Manager

Customer Support Agent

Customer Service Representative

Senior Customer Success Manager

Sr. Associate - Customer Care - Voice 5B

Front Line Manager - Customer Care - Voice 4B

Customer Support Representative

Key Account Manager

Team Leader- Customer Service

Assistant Manager - Operations

Human Capital - Total Rewards (Equity Rewards) - Associate

Sr Hotel Operations Executive

Senior Executive - Commercials and Pricing

Chat Support Executive

Customer Care Team Leader

Customer Service Associate

International Process

Assistant Manager-Back Office-Customer Service

P1 Analyst - Quality Customer Support

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