Mulund West Mumbai Maharashtra Customer success manager Jobs – 938 Open Jobs Today

Delivery Manager
Ventura Securities Ltd —Thane, Maharashtra
- ₹6,00,000 - ₹12,00,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- SQL
- Health insurance
- Work from home
Quick apply
Subject Matter Expert (SME) - International Upselling URGENT
ENHANCE PLUS CONSULTANT —Airoli, Navi Mumbai, Maharashtra
- Up to ₹7,00,000 a year
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
- Health insurance
Quick apply
18h
Senior Customer Experience Manager
KAPTURE CX —Mumbai, Maharashtra
- Management
- Salesforce
- SQL
Quick apply
10d
Sr. Manager Business Development & Strategy
Thermo Fisher Scientific —Mumbai, Maharashtra
- ₹36,96,000 - ₹68,64,000 a year
- Full-time
- Master's degree
- Business development
- Analysis skills
- Commuter assistance
- Paid holidays
APAC Project Manager
Redzone —Mumbai, Maharashtra
- Full-time
- Remote
- B.Sc
- Windows
- Microsoft Office
Quick apply
Customer Success Executive
YES Germany Mumbai —Andheri, Mumbai, Maharashtra
- ₹2,40,000 - ₹3,60,000 a year
- Full-time
- CRM software
- Customer service
- English
Quick apply
Manager, Travel Experience (Mumbai - Remote)
Navan —Mumbai, Maharashtra
- Remote
- Management
- Salesforce
- Analysis skills
7d
Customer Engagement Executive / Manager
IRIS Business Services Ltd —Vashi, Navi Mumbai, Maharashtra
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Bachelor's degree
- Agile
- Communication skills
Quick apply
Continuous Improvement Excellence Lead
Maersk —Airoli, Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
AVP Operations
TheKnowledgeHIve —Mumbai, Maharashtra
- ₹40,00,000 - ₹50,00,000 a year
- Full-time
- PMP
- Master's degree
- Project management
Quick apply
General Manager - Business Development
Envecon Global Solutions —Mumbai, Maharashtra
- ₹25,00,000 - ₹30,00,000 a year
- Full-time
- Sales
- Business development
- Analysis skills
- Health insurance
Quick apply
Key Account Manager (Post-Sales & Client Success)
Bizinso —Mumbai, Maharashtra
- Full-time
- ERP systems
- Bachelor's degree
- Agile
- Flexible schedule
Customer Success Manager
MariaDB plc —Mumbai, Maharashtra
- Remote
- Bilingual
- English
- Travel
Quick apply
Customer Success Manager
ITRS —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- AI
Quick apply
Business Analyst – AVP - Customer Onboarding, Compliance & Surveillance Systems
Barclays —Mumbai, Maharashtra
- SQL
- Project management
- Product management
Founding Product Manager
Truva —Mumbai, Maharashtra
- ₹30,00,000 - ₹60,00,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
Transition Manager
Orange Business —Navi Mumbai, Maharashtra
- Remote
- PMP
- Project management
- Bachelor's degree
- Health insurance
- Work from home
Customer Success Head
LogisticsNow —Mumbai, Maharashtra
- Full-time
- Salesforce
- Analysis skills
- Leadership
CRM Head - Mandate, ICP (10+ yrs Exp - Mumbai)
Headstrong HR Consulting Services —Lower Parel, Mumbai, Maharashtra
- ₹40,00,000 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
Quick apply
2d
Client Delivery Manager
NTT Global Data Centers —Mumbai, Maharashtra
- Full-time
- Computer science
- English
- Microsoft Office
8d

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Delivery Manager

Ventura Securities Ltd -
Thane, Maharashtra

Quick apply

Job details

Full-time
₹6,00,000 - ₹12,00,000 a year

Benefits

Provident Fund
Leave encashment
Health insurance
Work from home
Food provided
Paid sick time

Qualifications

Programme management
Computer Science
Kanban
Engineering
Information security
SQL
Analysis skills
Project management
Bachelor's degree
Scrum
Agile
Technical project management
Communication skills
SDLC
Information Technology

Full job description

Role – Delivery Manager (Capital Market / Stock Broking)

Location - Thane, MAH

Experience required – 3+ years

About us:

Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is now entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to-consumer franchise. The company has now carved out a separate fintech vertical tasked with digital transformation using cutting-edge technology and bringing in fresh talent.

We are seeking an experienced Delivery Manager to lead the planning and execution of strategic technology initiatives across our Capital Markets platform. The ideal candidate will drive cross-functional programs involving Product, Engineering, QA, Design, Compliance, Operations, and Business teams to deliver high-quality solutions for stock market products. The role requires strong program

management expertise, excellent stakeholder management skills, and the ability to deliver multiple

concurrent initiatives while ensuring regulatory compliance and operational excellence

Join us if you like:

1) Delivery

 Lead end-to-end execution of multiple technology programs across trading and investment products.

 Define program roadmaps, delivery milestones, timelines, dependencies, and success metrics.

 Drive execution across Product, Engineering, QA, DevOps, Information Security, Compliance, and Operations teams.

 Ensure delivery within agreed timelines, scope, budget, and quality standards.

 Track program progress and proactively resolve delivery bottlenecks.

2) Cross-functional Coordination

 Coordinate execution across multiple product teams working on Equities, Mutual Funds, IPOs, Bonds, ETFs, Margin Trading, Derivatives, and Wealth products.

 Manage inter-team dependencies and release schedules.

 Facilitate sprint planning, release planning, and production rollout readiness.

 Ensure alignment between business priorities and engineering capacity.

3) Regulatory & Compliance Programs

 Drive implementation of regulatory initiatives from SEBI, NSE, BSE, CDSL, NSDL, and other regulatory bodies.

 Coordinate timely delivery of mandatory compliance changes and regulatory releases.

 Work closely with Compliance , Information Security teams to ensure regulatory adherence.

 Monitor regulatory deadlines and ensure organization-wide readiness.

4) Stakeholder Management

 Act as the central point of communication for program stakeholders.

 Present program status, risks, dependencies, and mitigation plans to senior leadership.

 Conduct governance meetings

 Manage vendor and third-party delivery where applicable.

5) Risk & Governance

 Identify delivery risks, technical challenges, and operational dependencies.

 Develop mitigation plans and escalation strategies.

 Maintain RAID (Risks, Assumptions, Issues, Dependencies) logs.

 Drive governance through dashboards , and executive reporting.

6) Process Improvement

 Establish and improve program governance frameworks.

 Standardize project planning, reporting, and release management processes.

 Drive Agile best practices across multiple engineering teams.

 Improve execution efficiency through metrics and continuous process improvements.

7) Production Readiness

 Coordinate production release planning.

 Ensure operational readiness across Engineering, QA, Support, Customer Service, and Business Operations.

 Track post-production issues and lead retrospective reviews.

What you'll need to bring:

 Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field.

 3–8 years of experience in Program Management, Technical Project Management, or Product Operations.

 Demonstrated experience managing large cross-functional technology programs.

 Strong understanding of Agile, Scrum, Kanban, and SDLC methodologies.

 Excellent stakeholder management and communication skills.

 Strong analytical and problem-solving abilities

 Experience working with stock broking or trading platforms.

 Knowledge of Indian capital markets, exchange ecosystems, and settlement processes.

 Familiarity with SEBI, NSE, BSE, CDSL, NSDL, and exchange circular implementation.

 Experience delivering trading, investment, or wealth management products.

Technical Knowledge

 Candidates should have working knowledge of:

 SQL

 DBMS ( good to have)

 Bonds and fixed-income products

Pay: ₹600,000.00 - ₹1,200,000.00 per year

Benefits:

Food provided
Health insurance
Leave encashment
Paid sick time
Provident Fund
Work from home

Work Location: Hybrid remote in Thane, Maharashtra (Thane, Thane District)

Quick apply

Refine Your Search

customer success manager jobs in mulund west mumbai maharashtra

Delivery Manager

Subject Matter Expert (SME) - International Upselling URGENT

Senior Customer Experience Manager

Sr. Manager Business Development & Strategy

APAC Project Manager

Customer Success Executive

Manager, Travel Experience (Mumbai - Remote)

Customer Engagement Executive / Manager

Continuous Improvement Excellence Lead

AVP Operations

General Manager - Business Development

Key Account Manager (Post-Sales & Client Success)

Customer Success Manager

Customer Success Manager

Business Analyst – AVP - Customer Onboarding, Compliance & Surveillance Systems

Founding Product Manager

Transition Manager

Customer Success Head

CRM Head - Mandate, ICP (10+ yrs Exp - Mumbai)

Client Delivery Manager

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