Remote Desktop support engineer Jobs – 25 Open Jobs Today

IT Desktop Engineer
Parexel —Remote
- Remote
- Azure
- Computer Science
- Software troubleshooting
7d
Workplace Endpoint Engineer
Yoda Technologies Pty Ltd —Remote
- ₹9,00,000 - ₹15,00,000 a year
- Full-time
- Remote
- Microsoft Access
- Azure
- Computer Science
- Health insurance
- Work from home
Quick apply
Product Engineer
FlowMint AI —Remote
- ₹4,24,860.05 - ₹16,41,040.67 a year
- Remote
- Computer Science
- English
- Software development
- Cell phone reimbursement
- Work from home
Quick apply
Senior Software Engineer
Zynvixs —Remote
- From ₹1,914 an hour
- Full-time
- Remote
- Windows
- Communication skills
Quick apply
8d
End User Service Engineer
TESTQ TECHNOLOGIES PRIVATE LIMITED —Remote
- Remote
- Customer service
- English
- Windows
Quick apply
Endpoint & Virtual Desktop Engineer (Intune / AVD)
Uvation —Remote
- Remote
- Microsoft Access
- Azure
- Windows
Quick apply
Patch Engineer (Endpoint Vulnerability Analysis and Remediation)
Digital iTechnology —Remote
- ₹18,00,000 - ₹20,00,000 a year
- Full-time
- Remote
- Microsoft Excel
- Computer Science
- Windows
Quick apply
Technical Support Trainer
Educarrigrow Solutions OPC Pvt LTD —Remote
- ₹9,509.41 - ₹20,000.00 a month
- Part-time
- Remote
- Computer science
- Software troubleshooting
- Bachelor's degree
Quick apply
Product Associate
Paradiso Software Pvt. Ltd —Remote
- ₹15,000 - ₹25,000 a month
- Email
- Remote
- Computer Science
- English
- Java
- Work from home
Quick apply
Software QA Engineer
Salesfokuz —Remote
- Remote
- Programmable logic controllers
- APIs
- Agile
- Work from home
Technology Quality Specialist I
Parexel —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Software Engineer-III
Spreetail —Remote
- Email
- Remote
- Windows
- Databases
- AWS
- Work from home
Quick apply
DevOps Engineer Administration/Network Architecture
MNJ Software —Remote
- Full-time
- Remote
- DevOps
- English
- Master's degree
- Work from home
Full Stack Python and React Engineer II
Spreetail —Remote
- Email
- Remote
- Windows
- Master's degree
- APIs
- Work from home
Quick apply
Senior Staff Engineer
Spreetail —Remote
- Email
- Remote
- Inventory management
- Windows
- Databases
- Work from home
Quick apply
Test Engineer Ads
Games2win —Remote
- Remote
- English
- Bachelor's degree
Staff Engineer
Spreetail —Remote
- Email
- Remote
- Azure
- DevOps
- System design
- Work from home
Quick apply
Project Engineer
RFA —Remote
- Remote
- Microsoft Access
- Azure
- Windows
14d
macOS Virtualization Engineer
Ultahost, inc —Remote
- Full-time
- Remote
- Doctoral degree
- English
- Master's degree
Quick apply
Senior Backend Engineer – Python, PostgreSQL with GPU-Enabled Windows
InfitiateIT —Remote
- Remote
- Azure
- Computer Science
- System design
Quick apply
3h

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IT Desktop Engineer

Parexel -
Remote

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Job details

7 days ago

Qualifications

Desktop support
Azure
Operating systems
Computer Science
Software troubleshooting
Customer service
Enterprise Software
Windows
Bachelor's degree
DNS
Communication skills
CompTIA A+
Intune
Help desk
Information Technology
VPN

Full job description

Job Purpose

Level 3 Escalation Support: Serve as the tier 3 escalation point for the Support teams, taking ownership of complex, non-routine desktop, OS, and productivity application issues.
Problem-Solving & Root Cause Analysis: Methodically diagnose advanced technical issues, conduct root-cause analysis, and build permanent solutions or knowledge-base documentation to prevent recurring tickets.
Clear Communication & Customer Focus: Act as a patient, clear communicator between end users, support staff, and engineering teams—translating complex issues cleanly and maintaining a strong customer service standard.
Endpoint & Virtual Desktop Operations (Growth Focus): Assist with the support and administration of our modern endpoint estate (Microsoft Intune) and Azure Virtual Desktop (AVD) environments, building hands-on experience.
Standardization & Efficiency: Maintain standard computing environments, support software distribution, create documentation and help identify process improvements that elevate the overall employee technology experience.

Core Skills & Competencies

Analytical Problem-Solving: A methodical approach to troubleshooting; ability to logically break down complex technical issues and resolve root causes rather than applying temporary fixes.
Customer Service & Interpersonal Skills: Strong, client-focused mindset with excellent written and verbal communication skills. Able to translate technical concepts into simple language for end users and collaborate with peer teams.
Adaptability & Growth Mindset: Eagerness to learn new technology stacks (cloud desktop management, modern deployment) and take on varied tasks with enthusiasm.
Organization & Prioritization: Proven ability to manage escalated tickets, maintain attention to detail, and meet service delivery targets without direct daily supervision.
Team Collaboration: Ability to work effectively in a matrixed environment, share knowledge openly with Tier 1/2 teams, and collaborate across infrastructure and application groups.

Knowledge & Experience

3–5+ years of progressive experience in Enterprise Desktop Support, Helpdesk, or Tier 2/3 Escalation roles.
Advanced Desktop & OS Mastery: Deep practical experience remotely troubleshooting Windows 10/11 operating systems, standard enterprise software, peripheral configurations, and complex user profile issues.
Root-Cause Troubleshooting: Demonstrated success diagnosing hardware conflicts, system crashes, software incompatibilities, and registry/policy issues.
Intune & AVD Exposure (Preferred): Working knowledge of or exposure to Microsoft Intune (device management, software distribution) and Azure Virtual Desktop (AVD). In-depth engineering expertise is not required, but foundational familiarity is a plus.
Basic Connectivity: General understanding of client networking concepts (VPN, Wi-Fi, basic IP/DNS connectivity) strictly as it relates to remote endpoint troubleshooting.

Education & Certifications

Education: College degree in Information Technology, Computer Science, or equivalent practical enterprise support experience.
Certifications (Optional): CompTIA A+, MD-102, or relevant desktop support credentials are a plus.

#LI-REMOTE

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Refine Your Search

desktop support engineer jobs in remote

IT Desktop Engineer

Workplace Endpoint Engineer

Product Engineer

Senior Software Engineer

End User Service Engineer

Endpoint & Virtual Desktop Engineer (Intune / AVD)

Patch Engineer (Endpoint Vulnerability Analysis and Remediation)

Technical Support Trainer

Product Associate

Software QA Engineer

Technology Quality Specialist I

Software Engineer-III

DevOps Engineer Administration/Network Architecture

Full Stack Python and React Engineer II

Senior Staff Engineer

Test Engineer Ads

Staff Engineer

Project Engineer

macOS Virtualization Engineer

Senior Backend Engineer – Python, PostgreSQL with GPU-Enabled Windows

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