Remote Manager assistant Jobs – 52 Open Jobs Today

Assistant Manager - Customer Service
AxisMaxlife —Remote
- Remote
- Analysis skills
Assistant Manager - Operations(Tamil Speaker)
Ride N Repair —Remote
- ₹18,000 - ₹20,000 a month
- Full-time
- Remote
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Assistant Manager - International Sales
Vaighai Agro Products Limited —Remote
- ₹40,000 - ₹50,000 a month
- Full-time
- Remote
- Sales
- Microsoft Office
- Business development
Quick apply
13h
Assistant Manager (Technical)
Sakshi NGO —Remote
- ₹25,000 - ₹35,000 a month
- Full-time
- Remote
- Computer Science
- Windows
- Bachelor's degree
- Work from home
Quick apply
8d
Assistant Clinical Project Manager
Clario —Remote
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
5d
International Security Manager Assistant
Cyrpteia Consulting —Remote
- ₹30,000 - ₹75,000 a month
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Assistant Manager - Operations
AxisMaxlife —Remote
- Remote
Sales Manager Assistant
Plumbing and Heating supply —Remote
- ₹325 - ₹350 an hour
- Full-time
- Remote
- Customer service
- English
- Plumbing
Quick apply
1d
Assistant Manager - Investments Back Office
AxisMaxlife —Remote
- Remote
- Oracle
- Finance
- Master's degree
Assistant Manager - Policy Issuance
AxisMaxlife —Remote
- Remote
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
ASSISTANT MANAGER /SENIOR SALES ENGINEER
Gileqos —Remote
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Remote
- Master's degree
- Travel
- MBA
- Paid time off
- Work from home
Quick apply
Property Administrative Assistant/ Real Estate Administrative Assistant
Real Living Estates —Remote
- ₹18,000 - ₹22,000 a month
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
4d
Assistant Manager - Photo Post Production
BizBox Publishing —Remote
- Remote
- Salesforce
- English
- Communication skills
Assistant Manager - Financial Reporting
AxisMaxlife —Remote
- Remote
- Microsoft Excel
- Project management
Assistant Manager - Legal
AxisMaxlife —Remote
- Remote
Assistant Manager - Business Support
AxisMaxlife —Remote
- Remote
Technical Business Analyst Assistant
Fouress Synergy LLC —Remote
- ₹25,000 - ₹30,000 a month
- Full-time
- Remote
- Microsoft Excel
- English
- Research
Quick apply
Assistant Manager - Distribution Compensation
AxisMaxlife —Remote
- Remote
8d
Assistant Manager - Distribution Talent Acquisition
AxisMaxlife —Remote
- Remote
Assistant Manager,Sales Executive
tacho power pvt. ltd —Remote
- ₹5,000 - ₹15,000 a month
- Full-time
- Remote
- Sales
- Customer service
- Microsoft Office
Quick apply
5d

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manager assistant jobs near remote

Assistant Manager - Customer Service

AxisMaxlife -
Remote

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Job details

Qualifications

Complaint handling
Analysis skills

Full job description

Job Description

Job TitleAssistant ManagerLocationGurugram-90CDepartmentOperations: ManagementFunctionOperationsReporting toManager - OperationsBand5AJOB SUMMARY:

Drive and institutionalize a structured Voice-of-Customer (VoC) program through the Customer Hour initiative, enabling direct leadership engagement with detractor customers. The role will be responsible for translating customer conversations into actionable insights, identifying systemic gaps, and ensuring end-to-end resolution of customer issues.
This position will play a critical role in embedding customer obsession across leadership layers, improving key experience metrics such as NPS, retention, and service quality, and strengthening feedback-to-action loops across the organization.

KEY RESPONSIBILITIES
Program Design Execution
Design, execute, and scale the Customer Hour initiative for EMC and SLT leadership
Plan and execute monthly Customer Hour sessions, ensuring consistency, quality, and scalability
Facilitate on-ground leadership customer connects as part of on-going field initiatives
Drive structured adoption across business functions and channels
Leadership Enablement
Enable leaders with curated list of detractor customers per session (channel/function-wise) in coordination with DSR team
Prepare comprehensive customer case history (policy details, history, complaint summary) and structured conversation guides with probing points and expected outcomes
Ensure each leader completes minimum 4 customer interactions per quarter and drive adoption across leaders and functions
Action Planning Insight Aggregation
Establish a central repository for all customer issues identified during Customer Hour
Conduct deep-dive analysis of customer feedback (qualitative + quantitative)
Identify root causes across process, system and communication gaps
Translate findings into actionable problem statements for leadership decisions
Issue Resolution Governance
Own end-to-end lifecycle ofof all customer issues raised, ensure timely closure (within TAT), track SLA breached and escalate delays
Partner with cross-functional teams to drive implementation
Dashboarding Reporting
Build and manage leadership dashboards for Customer Hour participation, Issues identified vs. closed, Structural vs. tactical problems and any other parameters tracked in Utkarsh.
Measures of Success
Number of Customer Hour sessions conducted
Leadership participation rate (% EMC/SLT coverage)
Number of customer interactions completed per leader
Volume of issues identified (structural tactical)
% issues closed within TAT / SLA adherence
Reduction in repeat complaints / detractor base
Improvement in NPS / Customer Obsession Index (COI)

Key Relationships (Internal /External)

Internal:
EMC / SLT leaders (primary stakeholders)
Distribution, Operations, and Customer Service teams, IT, and Business Excellence teams
Analytics / BIIG teams for dashboarding and data support

External:
Customers (particularly detractors and critical cases)
Third-party vendors (if involved in customer outreach or data support)

Key competencies/skills required
Strong analytical and problem-solving ability (RCA, pattern detection)
High attention to detail customer empathy
Excellent stakeholder management and influencing ability
Strong program management and execution orientation
Expertise in dashboarding tools
Capability to manage ambiguity and cross-functional dependencies
Experience in complaint handling or service excellence frameworks

Apply Now

Refine Your Search

manager assistant jobs in remote

Assistant Manager - Customer Service

Assistant Manager - Operations(Tamil Speaker)

Assistant Manager - International Sales

Assistant Manager (Technical)

Assistant Clinical Project Manager

International Security Manager Assistant

Assistant Manager - Operations

Sales Manager Assistant

Assistant Manager - Investments Back Office

Assistant Manager - Policy Issuance

ASSISTANT MANAGER /SENIOR SALES ENGINEER

Property Administrative Assistant/ Real Estate Administrative Assistant

Assistant Manager - Photo Post Production

Assistant Manager - Financial Reporting

Assistant Manager - Legal

Assistant Manager - Business Support

Technical Business Analyst Assistant

Assistant Manager - Distribution Compensation

Assistant Manager - Distribution Talent Acquisition

Assistant Manager,Sales Executive

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