Rohini Sub City Delhi Delhi And customer success specialist Jobs – 56 Open Jobs Today

Customer Success Specialist (Pathology & Sequencing Labs)
Roche —Delhi, Delhi
- Remote
- Doctoral degree
- Laboratory experience
- Master's degree
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Topsoe A/S —Delhi, Delhi
- Microsoft Powerpoint
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Lead Generation Specialist
Solaris Pvt. LTD —Tilak Nagar, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- CRM software
- Research
- Microsoft Office
- Commuter assistance
- Paid time off
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PPK - Senior Knowledge Specialist (Retail)
Bain & Company Inc —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
GCP Presales Specialist
Ingram Micro —Delhi, Delhi
- Full-time
- Computer Science
- Databases
- SQL
Lead Generation Specialist
Solaris Pvt Ltd —Tilak Nagar, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- CRM software
- Sales
- Marketing
- Commuter assistance
- Paid time off
Quick apply
APAC Clinical LCMS Inside Sales and Marketing Operations Specialist
Waters Corporation —Delhi, Delhi
- Sales
- English
- Microsoft Office
Sector Sales Specialist - Mining
Aggreko —Delhi, Delhi
- Full-time
- Sales
- Salesforce
- Engineering
13d
US Payroll Specialist
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Microsoft Excel
- Bachelor's degree
- QuickBooks
- Commuter assistance
Key Account Specialist - Facial Aesth.
AbbVie —Delhi, Delhi
- Full-time
- Remote
- English
- Bachelor's degree
- Leadership
Sales and Customer Success Specialist
RidenRoll —Delhi, Delhi
- Sales
- Analysis skills
- Negotiation
Quick apply
Inside Sales Representative
TD Synnex —West District, Delhi
- Full-time
- Microsoft Word
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6d
Client Intake Specialist - US Voice process
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Customer service
- Business development
- Bachelor's degree
- Health insurance
Data Specialist
JATO —Delhi, Delhi
- Full-time
- Azure
- Computer Science
- Research
- Health insurance
- Paid time off
Sr. Enterprise Sales Specialist
Logitech —Delhi, Delhi
- Online application
- Hybrid work
- Work from home
Data Specialist
JATO Dynamics —Delhi, Delhi
- Azure
- Computer Science
- Research
- Health insurance
- Paid time off
Customer Support Specialist
Epsilon Asia —Delhi, Delhi
- Communication skills
- Health insurance
Senior Manager Project Pursuits
Emerson —Delhi, Delhi
- Full-time
- CRM software
- Engineering
- Bachelor's degree

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Customer Success Specialist (Pathology & Sequencing Labs)

Roche -
Delhi, Delhi

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Job details

Qualifications

Sales support
Doctoral degree
Laboratory experience
Master's degree
Science
Project management
Bachelor's degree
Mentoring
Organisational skills
Communication skills
Pre-sales

Full job description

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.

Die Position

The Opportunity

TheCustomer Success Specialist – Pathology Lab is a field-based position that is responsible for providing pre-sales support, installation services, technical expertise, and training/education to new and existing customers (Pathology Labs, Sequencing Labs, Commercial sequencing providers). The primary role of this position is to collaborate with sales, support teams, and serve as the scientific/technical expert to help drive sales and provide support for customers. While some work may be performed remotely, this position requires approximately 50-70% travel (including overnight travel) to customer sites across India.

Key Roles& Responsibilities:

Provide expert knowledge of products/applications and consultative scientific support to sales, customers, support& applications teams, cross-functional resources, and other stakeholders
Partner with sales in the field to provide customers with the scientific and product support necessary to accelerate the sales process

o Pre-sales customer presentations/seminars
o Experimental designs
o Product evaluation and selection
o Evaluation of IHC , ISH , IF ,DP , NGS methods and workflow optimization
o Training and post-sale technical support

Participate in scientific seminars and trade shows by providing technical presentations
Provide installation and training support for IHC , ISH ,DP , NGS library preparation and target enrichment workflow for our customers.
Monitor technical trends and provide feedback on competitive landscape, conceptualization of product extensions, product positioning, and application development; share with Applications Manager and Product Managers
Report on activities in the field on a regular basis to upper management

Who You Are

You are a mid-career IHC and NGS technical professional who is enthusiastic, customer-focused, and people-oriented. You look forward to traveling and serving in a customer-facing role. You are approachable, skilled in communicating with sales, influencing customers, and translating technical language. You seek and are comfortable with autonomy and have a continuous improvement mindset.

Minimum Qualifications

Bachelor’s degree in Medical Technology, Bio-Technology, Chemistry, Biology or Clinical Laboratory or equivalent work experience
5 years of experience implementing, and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems
Field implementation and training specialist experience or related experience
Previous experience mentoring and/or training

Preferred Qualifications: Master or PhD degree in science

Knowledge& Experience

5+ years demonstrated experience applying IHC concepts / Molecular Biology/ Sequencing /, practices, and procedures.
3+ years’ experience in Sequencing and other genomics technologies
IHC, ISH, NGS applications expertise, NGS data analysis/applications
Bioinformatics, Automated Liquid Handlers
Ability to learn Roche solutions (i.e., molecular, life sciences, Digital Pathology, IT solutions) and stay current with industry trends

Transferable Skills

Strong customer consultative skills which includes application of scientific knowledge and analysis, exceptional customer engagement, and fostering of customer relationships
Strong interpersonal and organizational skills
Strong written/verbal communication skills, presentation, and project management experience
Can work as a field based individual contributor with independence and autonomy
Demonstrated ability to coach and mentor junior staff and lead by example

Wer wir sind

Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.

Gemeinsam können wir eine gesündere Zukunft gestalten.

Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.

Apply Now

Refine Your Search

and customer success specialist jobs in rohini sub city delhi delhi

Customer Success Specialist (Pathology & Sequencing Labs)

Talent Acquisition Sourcer - 12 months third party contract

Business Development Specialist/ Manager

Senior Specialist- Value Chain Optimisation

Lead Generation Specialist

PPK - Senior Knowledge Specialist (Retail)

GCP Presales Specialist

Lead Generation Specialist

APAC Clinical LCMS Inside Sales and Marketing Operations Specialist

Sector Sales Specialist - Mining

US Payroll Specialist

Key Account Specialist - Facial Aesth.

Sales and Customer Success Specialist

Inside Sales Representative

Client Intake Specialist - US Voice process

Data Specialist

Sr. Enterprise Sales Specialist

Data Specialist

Customer Support Specialist

Senior Manager Project Pursuits

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