Alwarpet Chennai Tamil Nadu Sales and customer service representative Jobs – 98 Open Jobs Today

Customer Success & Operations Manager - UK Voice
GNB Property —Chennai, Tamil Nadu
- ₹75,000 - ₹90,000 a month
- Full-time
- Microsoft Excel
- Management
- Customer service
- Food provided
Quick apply
Banking sector
SENKA TRADE VENTURE —Anna Nagar, Chennai, Tamil Nadu
- From ₹15,000 a month
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
Quick apply
Field Sales Executive - Chennai
Rentokil Initial —Chennai, Tamil Nadu
- ₹2,00,000 - ₹3,10,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Computer networking
Quick apply
Customer Service Officer
Uniworld Logistics Private Limited —Chennai, Tamil Nadu
- ₹18,525.54 - ₹44,553.31 a month
- Part-time
- In-person
- Paid time off
Quick apply
6d
Inside Sales Representative
Accenture —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
4d
Customer Service Representative
LeadSense Media India Pvt Ltd —Anna Salai, Chennai, Tamil Nadu
- ₹15,644.60 - ₹33,694.46 a month
- Full-time
- Sales
- Customer service
- English
- Cell phone reimbursement
Quick apply
Telesales/Customer Service Advisor
GTR MOTORSPORTS INDIA PRIVATE LIMITED —Pallavaram, Chennai, Tamil Nadu
- From ₹18,000 a month
- Full-time
- Sales
- English
- Computer skills
Quick apply
3d
Field Sales Executive- Vadapalani, Chennai
Rentokil Initial —Vadapalani, Chennai, Tamil Nadu
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Customer Support Representative
GEONEX —Ekkattuthangal, Chennai, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
2d
Customer Support Executive
R and D Instrument Services —Chennai, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- CRM software
- Sales
- Customer service
Quick apply
13d
Gold Appraiser
Skilltechs —Chennai, Tamil Nadu
- ₹24,000 - ₹40,000 a month
- Full-time
- Marketing
- 12th Pass
- Bachelor's degree
- Health insurance
Quick apply
Air Logistics Sales Representative
Kuehne+Nagel —Chennai, Tamil Nadu
- Sales
- Business development
- Communication skills
Field Operations Executive - Chennai Branch (Parrys Corner)
Rentokil Initial —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
Quick apply
Sales Manager (Solar Projects)
BK Nexus Enterprises —Chennai, Tamil Nadu
- ₹30,000 - ₹70,000 a month
- Full-time
- Sales
- Engineering
- ERP systems
- Health insurance
- Cell phone reimbursement
Quick apply
Customer Relationship Manager / Senior Executive - Marketing and Sales
Sree Subhiksha Housing and Enterprises Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Sales
- Social media management
- English
Quick apply
Inside Sales Executive
Techfruits Solutions Private Limited —Chennai, Tamil Nadu
- Up to ₹6,00,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
Quick apply
Service Coordinator
Musee Musical Pvt Ltd —Chennai, Tamil Nadu
- ₹22,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
- Flexible schedule
Quick apply
12d
Customer Service Representative - Tele caller - Healthcare (US Process)
Earning Curve LLP —Chennai, Tamil Nadu
- ₹2,00,000 - ₹5,00,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
13d
Sea Logistics Sales Representative
Kuehne+Nagel —Chennai, Tamil Nadu
- Sales
- Business development
- Communication skills
11d
Corporate & Institutional Relations Manager
HAPPY HOLIDAYS INDIA PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹4,50,000 - ₹6,00,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
- Health insurance
Quick apply

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Customer Success & Operations Manager - UK Voice

GNB Property
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹75,000 - ₹90,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Power BI
Microsoft Excel
Management
Customer service
English
Analysis skills
Team management
Software development
Customer support
SaaS
AI
Account management
Leadership
Communication skills

Full job description

Are you a highly motivated professional eager to take the next step in your career and move into a leadership role? Do you have a strong technical background and the ability to bridge the gap between customer needs and technical teams? If you are passionate about customer service, thrive in a dynamic environment, and have experience in SaaS products or international customer support, we want to hear from you!

As an Account Manager, you will be the accountable representative for Customer Service, and reporting to the Head of Operations, playing a crucial role in team Management. You will be responsible for maintaining strong client relationships, handling escalations, overseeing support operations, and implementing AI-driven solutions to enhance efficiency. You will also work closely with the development team to ensure seamless communication and issue resolution.

Key Responsibilities:

Act as a key support leader, assisting the Head of Operations in overseeing and managing the support team.
Guide the team on how to handle complex customer queries and escalations, ensuring prompt and effective resolution.
Serve as a bridge between technical teams and customers, understanding both perspectives to provide clear communication and solutions.
Utilize AI tools, Power BI, Six Sigma methodologies, Advance MS Excel and other automation tools to enhance the efficiency of customer support operations.
Oversee effective cohesion between developers and product teams to relay customer feedback and technical requirements.
Prioritise daily, weekly, and monthly workstreams to maximise company efficiency and growth.
Vision to navigate through ambiguous situations with direction and clarity.
Monitor and analyze key performance indicators (KPIs) to improve team performance and customer satisfaction.
Train, mentor, and guide team members to ensure best and incorporate latest Market practices in Customer support team.
Streamline customer support workflows and implement process improvements to enhance response time and service quality.
Assist in training and onboarding new team members to scale the team effectively.
Ensure seamless collaboration with cross-functional teams including Sales, Product, and Development.

Required Skill Sets:

6+ years of experience in international customer support, SaaS-based products, or account management.
Exceptional Leadership skills, with experience in proficient people skills, and instrumental guidance and decision-making.
Strong technical acumen with the ability to understand and communicate software development concepts.
Experience with AI tools, automation software, Power BI, Six Sigma, and other efficiency-enhancing tools is a plus.
Excellent written and verbal communication skills in English.
A team player with a problem-solving mindset and the ability to work under pressure.
Strong analytical skills to monitor KPIs, generate reports, and implement improvements.
Ability to collaborate with cross-functional teams and manage multiple stakeholders effectively.

Why Join Us?

Be part of a fast-growing PropTech company delivering cutting-edge solutions for UK real estate agencies.
Leadership growth opportunity, working directly with the Customer Support Manager.
Exposure to advanced AI tools, automation, and efficiency-driven support strategies.
Competitive compensation and a collaborative, learning-focused work environment.

About us: GNB develops in-house software products that help UK real estate agencies manage and grow their business. Our suite of technology solutions includes mobile-optimized websites, mobile apps, 360° property viewings, automated social media, and back-office software for sales, lettings, and property management. Our latest offering, GNB Habitat, is a property portal designed for the UK real estate sector.

To learn more, visit gnbproperty.com & gnbcareers.com.

Job Type: Full-time

Pay: ₹75,000.00 - ₹90,000.00 per month

Benefits:

Food provided
Provident Fund

Application Question(s):

Do you have experience in International Voice Process? If yes, how many years of experience do you have?
Do you have experience in team handling? If yes, how many years of experience do you have?
Do you have experience in people management? If yes, how many years of experience do you have?
Do you have experience working in a SaaS-based company or in a related domain?

Quick apply

Refine Your Search

sales and customer service representative jobs in alwarpet chennai tamil nadu

Customer Success & Operations Manager - UK Voice

Banking sector

Field Sales Executive - Chennai

Customer Service Officer

Inside Sales Representative

Customer Service Representative

Telesales/Customer Service Advisor

Field Sales Executive- Vadapalani, Chennai

Customer Support Representative

Customer Support Executive

Gold Appraiser

Air Logistics Sales Representative

Field Operations Executive - Chennai Branch (Parrys Corner)

Sales Manager (Solar Projects)

Customer Relationship Manager / Senior Executive - Marketing and Sales

Inside Sales Executive

Service Coordinator

Customer Service Representative - Tele caller - Healthcare (US Process)

Sea Logistics Sales Representative

Corporate & Institutional Relations Manager

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